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Tim Thorn
Refer Me
111 Reviews
Dealership Experience
4 yrs, 3 mos
Industry Experience
22 yrs, 5 mos
111 Reviews
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111 Reviews of Tim Thorn
November 29, 2023
Worst sales person I've ever dealt with. I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was 6 1/2 ft. I found out a couple days later, when I went to put my work ladder in it, it was only 5'-10". When I questioned it the salesman told me they don't make this truck with a 6 1/2 ft bed. Not true. I talked to a manager and my option was to get the same truck, with the same options, with a 6 1/2 ft bed, sent from a different dealer, but would cost me $12k more. Even though the window stickers were the same. Or keep this truck and deal with it. I wasn't going to pay $12k more so now I'm stuck with a truck that is not even what I wanted. This truck has been in for service multiple times with many issues. Only a couple have actually been resolved. The most recent visit they replaced a warped painted bumper that was out of alignment with the rest of the front end on the driver side. I specifically told them I didn't want the bumper replaced unless they could guarantee it would look better. They assured me it would. Now that they replaced the bumper, the issue with the alignment of the bumper is better on the driver side but worse on the passenger side. On top of the issue still being there, the alignment where it meets the quarter panel is bad. Also, they chipped the paint on the quarter panel. And worst of all, the paint is NOT an exact match with the rest of the truck. I bought this truck new and after financing this truck is costing me $70k and now it looks like its been in an accident even though it hasn't. It only has 4500 miles on it. More
by ERICJANSMA5000
Verified CustomerOther Employees Tagged: Rocco Ruffolo, Jennifer Gibbs
Helpful 
November 02, 2023
Friendly salesman and managers always easy to deal with. Would recommend anyone buy a car there Would recommend anyone buy a car there More
by 64hoss
Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz, Daniel Diaz, Gary Calisti, Zac Bennett
October 30, 2023
I was very satisfied with Daniel during my visit, he was very helpful and professional very helpful and professional More
by GONZALEZ_C90
Other Employees Tagged: Daniel Ledezma
September 30, 2023
Working with Melanie and Tim was absolutely spectacular! He took the time to get me accurate pricing and spectacular deal on my trade ! He was extremely knowledgeable on the truck and features as well ! He took the time to get me accurate pricing and spectacular deal on my trade ! He was extremely knowledgeable on the truck and features as well ! More
by Boring sales
Other Employees Tagged: Melanie Hurt
September 17, 2023
Salesman approached me immediately and offered his help on finding me the vehicle that I was looking for on finding me the vehicle that I was looking for More
by JAMIEWALDVOGEL
Other Employees Tagged: Rocco Ruffolo
September 03, 2023
Courteous, friendly sales, financing, and management people. Would work with them again on future purchases people. Would work with them again on future purchases More
by DRMKARPOWICZ
Other Employees Tagged: Angelica Tagudtud
July 30, 2023
Great dealership with some awesome people. They are fair and really care about the customer! They are fair and really care about the customer! More
by TWHUMAN
Other Employees Tagged: John Glusak
July 29, 2023
Good experience all in all, found the truck I needed with everything that the wife eanted everything that the wife eanted More
by GRIZ2477
Other Employees Tagged: Rocco Ruffolo
July 18, 2023
Sincere and very personable staff. Felt like buying from a friend rather than someone just looking for a sale. Felt like buying from a friend rather than someone just looking for a sale. More
by Soul-Man
Other Employees Tagged: Melanie Hurt
July 08, 2023
Easy to deal with. Everything was explained before we left the dealership even though half was forgotten by the time we got home. Todd was exceptional at first visit Everything was explained before we left the dealership even though half was forgotten by the time we got home. Todd was exceptional at first visit and follow up. More
by WJLUNDBERG
Other Employees Tagged: Fredi Navarrete, Todd Anderko
