Anh Pham

Excellent experience over all. The deal negotiation was very easy. Felt I got a great deal. However, someone double booked my salesman (Anh Pham) causing a multiple hour delay to g The deal negotiation was very easy. Felt I got a great deal. However, someone double booked my salesman (Anh Pham) causing a multiple hour delay to get to finance. Had a 4:30 appointment and didn’t leave with my car until 8:00. Completely unacceptable. And STOP selling insurance after the customer tells you he isn’t interested. Definite stain on the whole thing. More

by thomastm Verified Customer Verified Customer

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Fantastic! Would come back again and drive two hours to do it! Very good experience. Would come back again and drive two hours to do it! Very good experience. More

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Anh was amazing. He was super patient with helping me select the right vehicle. Susan was even better I felt like I’ve known her my whole life. The only thing I was u He was super patient with helping me select the right vehicle. Susan was even better I felt like I’ve known her my whole life. The only thing I was unhappy with was having to wait for my vehicle. However, I was given a vehicle in the meantime. Plus I want my Kia Seltos to have the best value, so it was a good thing they fixed everything before giving it to me. More

by tiearadenise19 Verified Customer Verified Customer

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Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth. of purchasing our vehicle smooth. More

by lex Verified Customer Verified Customer

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Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional. More

by ztholder Verified Customer Verified Customer

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I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and tho My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me! More

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They really took care all of my needs and had me out the door less than 30 mins ! door less than 30 mins ! More

by _dames Verified Customer Verified Customer

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I would never ever, ever, ever, recommend buying from here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my v here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my vehicle in. They were condescending and rude. They wanted to explain how the car buying purchase worked as if i was a chikd while they didn't even provide me with a temporary tag for the vehicle I purchased and drove off the lot. They made up a sob story about how the finance manager's mother was dying and that's why they couldn't provide me with a payoff check for my trade in. Then told me a check would be there at a later time. Then when I drove over an hour and another state a way, told me they hadn't even processed my sale. After they had my trade in for sale on their lot. After they had me sign my trade in over to them. They also said they would not speak with me because my husband signed for the vehicle we were purchasing. But took the trade in with my name on it. The two female employees were the worst to deal with. KAREN and another lady. More

by jeraldz80 Verified Customer Verified Customer

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