Anita Mellinger | Page 3

Excellent experience with the team. They were very helpful and nice. One of the best experiences I’ve had. They were very helpful and nice. One of the best experiences I’ve had. More

by bruceeverhart56 Verified Customer Verified Customer

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THANK'S for the great job you have done for me see you next time next time More

by verdieu1964 Verified Customer Verified Customer

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Professional, proficient, they do what they promise to do and are friendly and respectful. They are not pushy if you tell them you are not interested in something they are promoting. and are friendly and respectful. They are not pushy if you tell them you are not interested in something they are promoting. More

by donsue2339 Verified Customer Verified Customer

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They provided excellent service, and kept me informed at all times. I appreciated how quickly the finished the work. all times. I appreciated how quickly the finished the work. More

by Jim.forman6945 Verified Customer Verified Customer

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It was very easy to schedule the appointment and when I arrived I was promptly helped. arrived I was promptly helped. More

by Sharonkrieg Verified Customer Verified Customer

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Oil change price is way to expensive should be discount for all loyal customers Thanks for all loyal customers Thanks More

by DONALD.KELLEY60 Verified Customer Verified Customer

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The service employees are so nice and explain problem areas in detail . I am a 73 year old widow and rely on their expertise. I will definitely be a returning customer ! areas in detail . I am a 73 year old widow and rely on their expertise. I will definitely be a returning customer ! More

by CARMICHAELSJ1 Verified Customer Verified Customer

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Very satisfied, very easy to make appointment. I will use your service again. Wish it was closer to Franklin but that’s fine I will use your service again. Wish it was closer to Franklin but that’s fine More

by medic13_41051 Verified Customer Verified Customer

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Went in for repairs, but couldn't find anything wrong because the check engine light had went off. So I said that's fine, asked if something was under warranty, the lady said I will check, and that's all because the check engine light had went off. So I said that's fine, asked if something was under warranty, the lady said I will check, and that's all was said. After sitting there for a good 2 hours, went to sign paperwork when they say, we need to charge you for the diagnostic on the wheel barring you asked about it being under warranty or not. I said, I never asked for a diagnostic on this. The lady says, well they have to do one to check if it's under warranty or not. I said, don't you think I would have liked to have known that prior to Being asked to pay $180.00 for it? Now, to be fair, I didn't have to pay, but that's just bad customer service to not disclose that kind of thing. Not all of us work at Carver and know such things. They take a lot of people's money doing this process and it's flat out wrong. Do better Carver pand disclose these things to your customers. More

by cmcguyer90 Verified Customer Verified Customer

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Unfortunately, there isn’t much positive to say and this was my first experience. I am not sure if it is always this slow and unorganized but it was for me. 1.5 hours for routine new vehicle maintenance. was my first experience. I am not sure if it is always this slow and unorganized but it was for me. 1.5 hours for routine new vehicle maintenance. More

by cimdy Verified Customer Verified Customer

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