Ann is a member of the DCH Freehold Toyota Sales/Leasing team. He is very knowledgeable with regard to ALL Toyota cars, trucks, SUVs and hybrids as well as all Scion models and accessories.
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Write a Review51 Reviews of Ann Kaplan
July 12, 2017
Thank you, Freehold Toyota I had a very positive experience when I went to return my leased car and lease a new one. The staff was very warm, informative, respectful and help I had a very positive experience when I went to return my leased car and lease a new one. The staff was very warm, informative, respectful and helpful. I could not have asked for more. More
Other Employees Tagged: Sal
April 29, 2017
Great customer service Ann Kaplan was extremely helpful with the purchase of our certified pre-owned vehicle. She never tried to pressure us into looking at something else Ann Kaplan was extremely helpful with the purchase of our certified pre-owned vehicle. She never tried to pressure us into looking at something else & was focused on pour needs. More
Other Employees Tagged: Dmitri Sokolov
February 25, 2017
Purchase Couldn't be happier with my experience at Freehold Toyota from first call to the dealership. Ann and Christina were extremely helpful and kept their w Couldn't be happier with my experience at Freehold Toyota from first call to the dealership. Ann and Christina were extremely helpful and kept their word with everything. Thank you! More
Other Employees Tagged: Christina Thompson
December 30, 2016
Service was I went in to see 2008 toyota highlander a white one but once I got there and seen 2 other vehicles I decided on a Gold one loaded very nice suv Thank I went in to see 2008 toyota highlander a white one but once I got there and seen 2 other vehicles I decided on a Gold one loaded very nice suv Thank you so much Ann Kaplan More
Other Employees Tagged: Do remember the manager name but he was excellent
December 29, 2016
Great experience! My experience at Toyota was exceptional. Normally you dread doing the car dance with the sales rep, then the manager, but no anxiety at Toyota. Ann Ka My experience at Toyota was exceptional. Normally you dread doing the car dance with the sales rep, then the manager, but no anxiety at Toyota. Ann Kaplan was very knowledgeable about the cars and lease prices. I was also turning in another lease a Honda accord and Ann helped me return it to the Honda dealer next door, she went with me. I was very thankful to her for giving the extra customer service. Thanks much!! More
December 21, 2016
Purchase of a pre-owned certified Toyota Camery Ann Kaplan was knowledgeable and a pleasure to work with. She shared the information in a professional manner and worked with us to understand our nee Ann Kaplan was knowledgeable and a pleasure to work with. She shared the information in a professional manner and worked with us to understand our needs. She allowed us some private time to discuss our decision so we did not have to leave the dealership to talk privately. More
December 20, 2016
Very friendly and relax enviroment. Roz Rivers I had a great experience and I was happy that I decided to remain with Toyota. Ann Kaplan was great, there was no stress or pressure and Roz Rivers I had a great experience and I was happy that I decided to remain with Toyota. Ann Kaplan was great, there was no stress or pressure and she was attentive to my needs and concerns. The staff was friendly and polite. As I rode off in my new 2017 Toyota, I said to myself, Yes! More
December 11, 2016
A Great car buying experience This was the first time I visited this dealership. I was just looking, but Ann understood my needs and wants. I ended up buying a Toyota Camry. This was the first time I visited this dealership. I was just looking, but Ann understood my needs and wants. I ended up buying a Toyota Camry. I would recommend Ann and the DCH Toyota group. More
December 05, 2016
Our experience in buying a car was excellent. Buying a new car at DCH Freehold Toyota with Paul Morrison as the salesman accomplished all the goals we had set for ourselves. Paul and the Toyota st Buying a new car at DCH Freehold Toyota with Paul Morrison as the salesman accomplished all the goals we had set for ourselves. Paul and the Toyota staff were professional in every way with excellent attention to the details of our questions to satisfy our objectives. We would recommend DCH Freehold Toyota as an excellent dealership to purchase as Toyota. Mr. & Mrs. A. More
Other Employees Tagged: Ashley Ortiz-Milne, Paul Morrison, Andrea Nieves, Salvatore Loretta
December 02, 2016
"I am a happy customer with DCH Toyota" Ann Kaplan provided me with excellent service with the lease of my Corolla. She was patient and persistent with helping me finding the right car that Ann Kaplan provided me with excellent service with the lease of my Corolla. She was patient and persistent with helping me finding the right car that fit my needs and budget. Sal, Matt and Mike all provided their expertise in wrapping up the leasing transaction for me. I am a satisfied customer with the service I received from DCH Toyota!! More
Other Employees Tagged: Matt Morano , Mike in Finance Department