Ann Margaret Ross | Page 2

Another great experience! Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff membe Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff member we dealt with was professional, knowledgeable, and made the purchase delightful. Special kudos to Tom Neglio in finance for explaining everything clearly and concisely. My wife and I have purchased cars from this dealership before, so we know that future service visits with Jackie Dressman will be handled with the same care and professionalism that is the hallmark of Mercedes Benz of Naples. More

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Awesome Dealer, Awesome Service I just leased a 2019 C300 w/AMG Night package and I couldn't be more please with the experience. This is the second Mercedes that I leased from Naples I just leased a 2019 C300 w/AMG Night package and I couldn't be more please with the experience. This is the second Mercedes that I leased from Naples. Our Sales Person Ann Margaret was super helpful in guiding me to the vehicle the met my desires and budget. Naples will remain my dealer of choice for Mercedes vehicles. Regards Robert More

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Buying our new s63 was a wonderful experience. We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonst We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonstrating all features of the car during the sales process and after we completed the purchase. Her after sale follow up was excellent and appreciated. More

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Ann Margaret was great! Will do business with her again! Overall experience was great! Sales Manager was great as well as over information regarding the car. Kept us up to date on order and delivery of the Overall experience was great! Sales Manager was great as well as over information regarding the car. Kept us up to date on order and delivery of the vehicle. More

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Defining Profssionalism I just purchase my 5th automobile form Mercedes Benz of Naples and the experience just keeps getting better. Ann Margaret Ross has been amazing in her I just purchase my 5th automobile form Mercedes Benz of Naples and the experience just keeps getting better. Ann Margaret Ross has been amazing in her ability to assist me in selecting a Mercedes that exceeds my requirements. Her product knowledge, attention to detail and engaging personality have made every purchase an enjoyable experience. I can always depend on her to follow up the sale with inquiries about my satisfaction with the car and with quick and accurate responses to any questions I may have. She is truly the consummate professional! On the financial side, Tom Neglio is a pleasure to work with. He explains all the details and makes sure that they are fully understood. In my multiple dealings with him, I have never felt rushed or pressured. Tom is unquestionably a master of the financial arena. More

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Ann Margaret - Superior Knowledge & Service . . . & Nice! I bought my first Mercedes a few months ago from Ann Margaret after visiting the Mercedes dealership in Bonita. To start, Ann Margaret's command of a I bought my first Mercedes a few months ago from Ann Margaret after visiting the Mercedes dealership in Bonita. To start, Ann Margaret's command of all technical details far surpassed that of the Bonita salesman. As a newcomer to the Mercedes brand, I needed a lot of guidance. Ann Margaret alerted me to options and features I never knew existed. Most impressive, I came in with a specific buying objective, which I told Ann Margaret. When I - predictably - got excited by more expensive models and lost sight of my original plan, Ann Margaret wisely and gently guided me back to my original objective. I am very grateful for that and absolutely delighted with my choice of car. As a result, I will confidently refer others to her and buy again from her myself. As for service, in an unbelievable turn of events I lost BOTH keys within the first month, causing massive problems for all concerned. Ann Margaret stepped in and saved the day. I recommend her to everyone from the most knowledgeable to the novice Mercedes buyer. She is exceptional. More

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Fantastic car buying experience time and time again Ann Margaret Ross is top notch! She makes buying a car the easiest and most stress free process. My last car took 25 min to buy from beginning to en Ann Margaret Ross is top notch! She makes buying a car the easiest and most stress free process. My last car took 25 min to buy from beginning to end. Ann consistently responds to any questions regarding my vehicle almost immediately and is always willing to go the extra mile for the customer. she really takes it upon herself to make sure that her customers are truly satisfied. I cannot say enough positive things about all my car buying experiences with Ann. Simply the BEST! Thank you, Ann!! More

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Ann Margaret is Fabulous Tell Ann what you want and you will get it. She is so easy to work with and makes the entire car buying process easy and fun. We have bought several c Tell Ann what you want and you will get it. She is so easy to work with and makes the entire car buying process easy and fun. We have bought several cars from her and this dealership and we cant say enough good things about both her and the entire team there. Jackie in service is my go to gal and she is also fabulous! Eric W. More

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Excellent buying experience Sales Consultant, Ann Ross was so knowledgeable about the brand and all the features on my vehicle. She took the time to review everything with me on Sales Consultant, Ann Ross was so knowledgeable about the brand and all the features on my vehicle. She took the time to review everything with me on my 2016 GLC 300 and answered any questions I had. When making such a big decision, it was comforting to have such an experienced and helpful professional to walk me through the process. Thanks Ann! More

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Ann Margaret Ross is extremely knowledgeable and professional. I have purchased 9 Mercedes from her and she has always been a pleasure to deal with. She provides excep is extremely knowledgeable and professional. I have purchased 9 Mercedes from her and she has always been a pleasure to deal with. She provides exceptional customer service and follow up. I would highly recommend her to anyone looking to purchase or lease an automobile. More

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