Ann Margaret Ross | Page 3

Par Excellence! Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both my husband and I purchased cars, and her professionalism and help was much appreciated. Tom Neglio's explanations of supplementary packages helped us decide on an extended warranty, a pre-paid maintenance plan that will help maintain our cars and save us in the long run, and the perma-plate sealant will protect my car inside and out. Thanks to Geoff Kaleal in Service for taking care of the perma-sealing and returning my car to me at my home. Special kudos go to Henri Xhialli, the delivery consultant, who showed us all kinds of technical applications and helped program our cars. I"m very impressed with this Mercedes-Benz "family" of experts, and look forward to my continued future dealings. More

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Happy client review We are very happy with the purchase of our new 2014 GL450. This is our 5th Mercedes since 2000. This is our favorite vehicle so far. We were both v We are very happy with the purchase of our new 2014 GL450. This is our 5th Mercedes since 2000. This is our favorite vehicle so far. We were both very pleased with the customer service and professionalism of the dealership with this latest purchase. I would highly recommend this dealership to my friends and family. More

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REVIEW Ann Margaret Ross has leased us many cars, all "S" types. She makes the process easy. As we near the end of a lease, she selects a car she knows we Ann Margaret Ross has leased us many cars, all "S" types. She makes the process easy. As we near the end of a lease, she selects a car she knows we would like. We get a call that our next car is ready. The next day, we pick it up. It's as easy as that. Churck Searles has maintained our cars for years. He accommodates our schedule. The loaner car is ready to go when we are. It's that easy. These courtesies make us loyal to Mercedes. More

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Ann Ross was excellent! Ann was extremely helpful, professional, and quick in response to my numerous questions and requests. I am very busy and hard to get in touch with and Ann was extremely helpful, professional, and quick in response to my numerous questions and requests. I am very busy and hard to get in touch with and Ann worked tirelessly to work around my schedule to see I received exactly the car I wanted. I would definitely recommend Ann to anyone looking to lease or buy a Mercedes in Florida. I drove from Miami to Naples to lease my Mercedes because Ann was much better than any sales person i encountered in Miami. Thanks Ann! More

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Buying a New SLK at Mercedes Benz of Naples My first visit I spoke briefly with David Wachs about trading in my S550 for something small and sporty. He introduced me to Ann Margaret Ross. She My first visit I spoke briefly with David Wachs about trading in my S550 for something small and sporty. He introduced me to Ann Margaret Ross. She took some information as I was pre-maturely in the buying cycle, and was not ready to purchase immediately. Ann respected that, and said that she would send me some SLK information and lease pricing, I checked other makes and models as I had plenty of time left on my S550 lease. Many other dealers were extremely pushy trying to make their monthly quota which became quite annoying. Leasing prices on several other manufacturer's cars were an extremely poor value in my mind, in comparison to the purchase price of the vehicle. Although many of them cheered their resale value after three years (Porshe, Maserti, Jaguar), their leasing rates did not reflect the tremendous resale value that was boasted by the sales staff. In the mean time Ann and I swapped information on email. She had a car in which I was interested, and encouraged me and my wife to test drive the vehicle. We did; Ann and David went to work on the financials; we bought the car that day -- six months early. They were not pushy, they listened and reacted to my concerns. I ended up with an attractive lease around 1% of the list purchase price. The whole process took about an hour -- out the door! Contrast this with a BMW dealer that wasted over 2 hours of my time just getting me a price, before I was allowed to test drive a car. Other manufacturer's leasing (see above) came in between 1.5-2% of the list price monthly. To me, that means in 36 months time, I am paying for 72% of the car -- great resale? Ann, Tom, and David were a pleasure to work with, did not waste any of my time, and produced a win/win deal in about one hour. Congratulations -- this is my fourth Mercedes in less than seven years at this dealership. Needless to say, I am sold on Mercedes Benz of Naples. Thank you, and by the way, we love the car! More

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Third Time Is Still A Charm This is my third lease with Mercedes Benz of Naples and each has been a pleasant, professional and enjoyable experience. Ann Margaret Ross knows her p This is my third lease with Mercedes Benz of Naples and each has been a pleasant, professional and enjoyable experience. Ann Margaret Ross knows her product, is highly informative and works hard to find you the Mercedes Benz that meets all of your criteria. I have never felt that the leasing experience was "me" versus "dealer", but rather one of having an "expert" guide me through the process, concerned with me making an informative selection. Ann Margaret has been exceptional at following up after the sale and fully answering any questions or operational concerns I might have had. She truly makes me feel like a small part of the Mercedes Benz family. Tom Neglio has a knack at making paperwork almost effortless. He clearly explains every facet of the transaction, while making sure that I fully understand each step. His personality, knowledge, and sense of humor are blended to produce the ideal atmosphere in which to complete the financial end of the lease. Thank you, Ann Margaret and Tom! More

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New purchase Katherine Winschel and Anne Margaret Ross went out of their way to make sure I would receive the new car of my choice and that I would leave th Katherine Winschel and Anne Margaret Ross went out of their way to make sure I would receive the new car of my choice and that I would leave the dealership satisfied Also appreciate Tom Hite' s input and help to come over to the new car sales and make sure I was happy Thank you More

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The quality of service is unmatched when compared to all other dealerships. Ann was classy, personable, looked out for my best interest, and got me the best deal in Florida. I am forever in her debt. Thank other dealerships. Ann was classy, personable, looked out for my best interest, and got me the best deal in Florida. I am forever in her debt. Thank you Ann. More

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Mercedes-Benz of Naples made our car buying experience enjoyable! They go above and beyond to service your needs. Our sales person, Ann Margaret Ross was excellent. Thank you, Keith & Paula Walke enjoyable! They go above and beyond to service your needs. Our sales person, Ann Margaret Ross was excellent. Thank you, Keith & Paula Walker More

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My experience with Mercedes Benz of Naples was seamless and Ann Margaret Ross was very helpful, accommodating and went above and beyond to ensure we were satisfied with our purchase. Thank you. and Ann Margaret Ross was very helpful, accommodating and went above and beyond to ensure we were satisfied with our purchase. Thank you. More

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