Jackie Dressman
Jackie Dressman at Mercedes-Benz of Naples

Jackie Dressman

Service Consultant

Mercedes-Benz of Naples

501 Airport Rd S
Naples, FL 34104

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Jackie Dressman

November 06, 2026

Dealership Rating
Employee Rating

Very service oriented and friendly. They have excellent technicians who have been taking care of our cars for years. More

by alainy
Recommend Dealer
Yes

Other Employees Tagged: Ann Margaret Ross , Stephanie Rodriguez

Nov 06, 2026

Mercedes-Benz of Naples responded

Thank you for your wonderful review! We're thrilled to hear that our service and technicians have made such a positive impact on your experience. We appreciate your loyalty and look forward to continuing to take care of your cars for many more years to come!

October 31, 2026

Dealership Rating
Employee Rating

Scott was great. Did everything we listed and more than we expected. Thank you Scott for everything More

by jimandlinda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa, Scott Vermillion

Nov 01, 2026

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2026

Dealership Rating
Employee Rating

Service was timely and expertly done. The car was picked up serviced and then delivered. More

by Marco man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa, Scott Vermillion

Nov 02, 2026

Mercedes-Benz of Naples responded

Hi Marco, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

October 02, 2026

Dealership Rating
Employee Rating

recently took my car to Mercedes-Benz of Naples, and as soon as I arrived, my service advisor, Scott Vermillion, greeted me warmly. Scott was very professional, helpful, and always willing to assist me. More

by alimarisgomezperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa, Scott Vermillion

Oct 05, 2026

Mercedes-Benz of Naples responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 05, 2025

Dealership Rating
Employee Rating

Adam is the only salesman I will purchase from. This is #3 first one we purchased was 2015. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Davis

Mar 09, 2025

Mercedes-Benz of Naples responded

Hi Nancy, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2021

Dealership Rating
Employee Rating

Fair honest and easy to deal withAlways have a loaner Fair honest and easy to deal with Always have a loaner available for service and service advisor answers calls quickly and with an answer I would re More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Butz, Dean Smith

Jul 24, 2021

Mercedes-Benz of Naples responded

Hi Bob, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 27, 2021

Dealership Rating
Employee Rating

David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. More

by Dr. Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ann Margaret Ross, Patrick Baffa , Tom Neglio

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

Dealership Rating
Employee Rating

Fantastic in every way, from the time my car was dropped off to pick up! I was additionally pleased because my car was ready 3 hours sooner than I expected. More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Mercedes-Benz of Naples responded

Hi Philip, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

Dealership Rating
Employee Rating

This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the More

by daveboesche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa , Tom Butz, Dianelis Espin, Rich Grimes, Tino Guerrero, Shannah Mallard, Tom Neglio

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

Dealership Rating
Employee Rating

Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More

by mimikekem8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Baffa , Tino Guerrero

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

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