AnnMarie Sedlack

My service advisor Annmarie Sedlacek was fantastic. She gave me the best customer service. When my car was brought in for service she provided me with all the information I needed to give the ok to hav She gave me the best customer service. When my car was brought in for service she provided me with all the information I needed to give the ok to have my car repaired. More

Report | Print

My service I had done was an oil change in my experience was good. I wasn’t in there long. The people was very nice. was good. I wasn’t in there long. The people was very nice. More

Report | Print

Reliable and friendly service, as usual. Only needed oil change this time, but no complaints. Only needed oil change this time, but no complaints. More

Report | Print

I love coming to Hawk for all my automotive needs! The staff is so friendly and I always get my vehicle back better than ever and on time! The staff is so friendly and I always get my vehicle back better than ever and on time! More

Report | Print

It’s always a great experience when I take my vehicle to Hawk dealership in forest park . I will always come back Hawk dealership in forest park . I will always come back More

Report | Print

Frequent Service! !!! Great customer service out in a timely manner fixed everything at a reasonable time !!! Great customer service out in a timely manner fixed everything at a reasonable time More

Report | Print

The Service was excellent & they’re very knowledgeable about everything they do! I’d recommend them to anyone! about everything they do! I’d recommend them to anyone! More

Report | Print

If you’re looking for insanely priced diagnostics ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical fail ($1,300), a rude and dismissive service advisor and service manager, and a “master technician” that can’t find well documented, known mechanical failures that have already been repaired three times before; Hawk Automotive is your place. I brought in my Jeep JLU Rubicon for a flashing “service axle locker” warning light that has been repaired three times and covered by warranty including TWO axel swaps and one Mopar sensor kit workaround at a more reputable dealership that is all over the internet due to faulty axel sensors and posted online. However, after paying $200 for an initial inspection and $100 for two days of rental car fees because they didn’t look at it until the second day after making an appointment, I was told they couldn’t “diagnose the problem” even though several codes were revealed and I provided them with well documented TSB notes directly from Jeep, but they needed 5-6 more hours or $1,100 to just diagnose it. Not repair it—diagnose it. So I was forced to pay a $300 bill to get my Jeep back and left with nothing but a printout stating they need more time to diagnose what other dealerships would consider an easy to find and diagnose problem. So I called a Jeep buddy who had a similar problem and swapped out the defective sensor in 25 seconds (not exaggerating, plug and play, click, click) with his aftermarket part that I guess most pre-2024 Rubicon owners have purchased from Z automotive and everything now works like new (see 4-500 videos on YouTube as well). So, if you value your time, your wallet, or your sanity—take your Jeep anywhere else but Hawk Automotive. The customer service was terrible and their inability to diagnose a well documented problem borders between incompetence or scamming you out of money. More

Report | Print

My service provider AnnMarie was very helpful, detailed and kept me informed throughout the vehicles warranty coverage process. Much appreciated!! and kept me informed throughout the vehicles warranty coverage process. Much appreciated!! More

Report | Print

This dealership always provides great customer service! They make check in so easy and keep you updated of work progress until service is completed. They make check in so easy and keep you updated of work progress until service is completed. More

Report | Print