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Jim Kinney
Jim Kinney at Hawk Chrysler Dodge Jeep Ram

Jim Kinney

General Manager

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.2
49 Reviews
4.2

49 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

49 Reviews of Jim Kinney

May 23, 2026

Dealership Rating
Employee Rating

Do NOT buy a vehicle from this dealership! They will tell you one thing prior to the sale and ignore you when a problem arises after the sale. I was induced to purchase a car from them with More

by robert shelist
Service Communication
Recommend Dealer
No
Report | Print
May 26, 2026

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We take concerns regarding communication and service commitments seriously, as our goal is to provide a consistent and transparent experience for every customer. While we cannot confirm the details as described, we strive to address all customer inquiries and follow through on commitments appropriately. We would appreciate the opportunity to speak with you directly to review your concerns and provide further clarity regarding your experience. When you're ready please reach out to our General Manager, Jim Kinney, at jimk@hawkcdj.com.

May 26, 2026

robert shelist responded

Hawk Auto takes customer concerns seriously, allegedly, but it isn't true. Don't trust this dealership or buy a car there. The salesman who sold me the car promised to pick up the car for service and then deliver it back to me. Calls to the GM Jim Kinney and voice mail messages left for him have NEVER been returned. Same for the service manager who never called back. Horrible customer service and poor attempts to respond to my complaints on this forum.

December 16, 2025

Dealership Rating
Employee Rating

Great dealer! Only one I go to. Service department always works very quickly which I appreciate! More

by Knikola0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denis Healy, AnnMarie Sedlack , Ted Roman

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Dec 17, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're so glad to hear you appreciate our service department's efficiency. We’re committed to providing a great experience, and it’s wonderful to know we’re your go-to dealer! Looking forward to serving you again!

July 18, 2025

Dealership Rating
Employee Rating

Wonderful dealership wonderful staff especially Jim the Gm Tim sales and Frank in Finance excellent More

by rmdcec85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Infelise, Tim Giacomi

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Jul 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that Jim, Tim, and Frank made your experience exceptional. Our team works hard to provide top-notch service, and your feedback means a lot to us. We look forward to serving you again in the future!

May 13, 2025

Dealership Rating
Employee Rating

There is no such thing as window shopping at Hawk! These guys are pros! Thank you Jim, Horacio & Frank for making it impossible for me to leave without new keys (even though I only came to look). Your More

by maestrob2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Horacio De La Vega , Frank Infelise

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May 14, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your amazing feedback! We're excited to hear you had such a great experience with Jim, Horacio, and Frank. It's awesome to know our team made your visit successful! Enjoy your new keys and your awesome new ride. We appreciate your support!

April 17, 2025

Dealership Rating
Employee Rating

Another Home Run Experience with the Hawk Family of Dealerships!!! Jim Kinney and Jason Beltran made this Delivery in less than 2 Hours!!! We will continue to Drive & Shop with Hawk!!! More

by Deimer Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JASON BELTRAN

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Apr 18, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your 5 star feedback! We’re excited to hear about your fantastic experience with Jim and Jason! Delivering excellent service in record time is what we aim for. Thank you for your continued support, and we look forward to helping you drive and shop with us again!

February 03, 2025

Dealership Rating
Employee Rating

I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. More

by ryanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Roman

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Feb 05, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ryan! We're thrilled to hear about your positive experience with Jim and Javier. Our team is dedicated to providing top-notch service and it's great to know that it made a difference for you. We appreciate your loyalty and look forward to serving you again!

December 15, 2024

Dealership Rating
Employee Rating

Excellent selection of vehicles , e. Excellent sales staff and service , the best dodge dealership in the Chicagoland area More

by Lucriuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Horacio De La Vega, Denis Healy, Gary Hall , Frank Infelise, Steve Klimara, Jerry McWilliams, Micah Neely, Ted Roman, Jesus Vazquez

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Dec 16, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Lucriuso! We’re thrilled you enjoyed our vehicle selection and experienced great service from our sales team. Your support means a lot to us, and we’re proud to be your go-to Dodge dealership in the Chicagoland area!

October 28, 2024

Dealership Rating
Employee Rating

General manager never got back to me once I addressed a concern with him. I emailed him twice and called him once with no response. More

by jackfio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Horacio De La Vega

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Oct 29, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of response you’ve experienced. This is not the level of service we strive to provide. To resolve this matter promptly, please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com for further assistance. We appreciate your patience and look forward to addressing your concerns right away.

Oct 29, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hello JackFio. We have not serviced or sold a jackfio. Maybe if you used your real name we could respond properly. thank you in advance

Oct 29, 2024

jackfio responded

Why should I call Mr Kinney? I have emailed him twice and called once and never got a response then. Why should I try again. Let him call me. He has my cell number.

Oct 29, 2024

jackfio responded

I purchased a 2023 Fiat 500x sport at the end of September.

Nov 02, 2024

jackfio responded

Issue has been addressed & closed. Had a good conversation with the General Manager (Mr. Kinney) and feel good about resolution.

April 13, 2024

Dealership Rating
Employee Rating

These guys go above and beyond. Very personable. They care about their customers and are mastering their objectives. Very appreciative More

by danielu357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Celis, Heather Garcia, Jesus Vazquez

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Apr 15, 2024

Hawk Chrysler Dodge Jeep Ram responded

Daniel, thank you so much for your kind words! We strive to provide top-notch service and are thrilled to hear that you had a great experience with us. Your feedback means the world to us, and we look forward to serving you again in the future.

March 23, 2024

Dealership Rating
Employee Rating

Fast and amazing service with the sales men and manager got me in and out More

by ivan080895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: enrique herrera, Denis Healy , Heather Garcia, Frank Infelise, Steve Klimara, Jerry McWilliams, Jesus Vazquez

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Mar 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ivan, thank you for your kind words! We're so glad to hear that you had a great experience with our sales team and manager. We strive to provide fast and amazing service to all our customers. We appreciate your feedback and look forward to serving you again in the future.

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