AnnMarie Sedlack
AnnMarie Sedlack at Hawk Chrysler Dodge Jeep Ram

AnnMarie Sedlack | Page 7

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.5
81 Reviews
4.5

81 Reviews

Write a Review

81 Reviews of AnnMarie Sedlack

June 20, 2024

Dealership Rating
Employee Rating

Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Roger Esparaza, Javier Roman , Alicia Mccall, Brandon Sweeney

Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

June 20, 2024

Dealership Rating
Employee Rating

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Nava, Danny Reyes, Roger Esparaza, Javier Roman , Alicia Mccall, Brandon Sweeney

Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

May 19, 2024

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Employee Rating

I was very pleased with the service hawk gave me. Yes I will come back and continue getting service More

by albertodiaz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alicia Mccall

May 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Alberto, thank you so much for your kind words! We're thrilled to hear that you were pleased with the service you received from Hawk. We look forward to welcoming you back and continuing to provide you with excellent service in the future!

May 02, 2024

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Employee Rating

Worked with Annemarie in service. She was friendly and very professional and worked hard to resolve the issues with my Fiat. More

by sherrymagdic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Hawk Chrysler Dodge Jeep Ram responded

Sherry, thank you for sharing your positive experience with Annemarie in our service department. We are so glad to hear that she provided friendly and professional service while resolving the issues with your Fiat. We appreciate your feedback and look forward to serving you again in the future!

March 11, 2024

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The mechanic shop was very helpful getting the power steering cap out of engine, while they werwe changing the oil. More

by michael.leggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Arroyo

Mar 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Michael, thank you for taking the time to share your positive experience with us. We're glad to hear that our mechanic shop was able to help you with the power steering cap and oil change. We appreciate your feedback and look forward to serving you again in the future!

February 21, 2024

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Employee Rating

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Roger Esparaza, Gary Hall , Heather Garcia, Mike Jannotta, Steve Klimara, Brandon Sweeney

Feb 22, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 19, 2024

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Employee Rating

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Denis Healy, Jorge Nava, Danny Reyes, Roger Esparaza , Mike Jannotta, Steve Klimara, Jerry McWilliams, Brandon Sweeney, Francisco Rangel

Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

February 14, 2024

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Employee Rating

Hawk is always clean and the waiting area has a full station of snacks and beverages. More

by Tressie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Tressie! Thank you for your kind words about our clean facility and well-stocked waiting area. We strive to create a comfortable and enjoyable experience for our customers. We appreciate your feedback and look forward to serving you again in the future!

January 13, 2024

Dealership Rating
Employee Rating

I refuse to disconnect a basic Unnecessary extra service that was an autolock by the computer service, They charged me $2500.00 Sorry to inspect A problem that I had already provided them the answer for! th More

by ernestovmarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Kinney, justin eick, Denis Healy, Tom Hall , Domenic Cappelluti, Heather Garcia, Frank Infelise, Jerry McWilliams, Jesus Vazquez

Jan 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ernesto, Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced during your recent service with us. We understand your concerns, and we would like to speak with you directly so that we can look into your case, address your concerns, and hope to work towards a resolution. At a time that works best for you, please reach out to Jim Kinney, our General Manager, at jimkhawkcdj.com. We value your feedback and appreciate the opportunity to turn things around for you.

December 21, 2023

Dealership Rating
Employee Rating

Ann Marie service was awesome! She helped me prioritize my jeep’s maintenance needs. I felt very comfortable and looking forward to working with her and her team in the near future More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Mary! Thank you so much for your kind words and recommendation. We're thrilled to hear that Ann Marie provided you with excellent service and made you feel comfortable. We appreciate your support and look forward to assisting you with your jeep's maintenance needs in the future.

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