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Anna Lapham

Overview Reviews (2) Inventory (500)

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Anna Lapham

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Anna Lapham

Internet Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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2 Reviews

Overview Reviews (2) Inventory (500)

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2 Reviews

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2 Reviews of Anna Lapham

April 09, 2024

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Saleman was not helpful in leeting ne take the car home, the jeep had a broken signale light glass saleman or the dealer would not fix it for me they said i take as is i would like for the dealer fix it now the jeep had a broken signale light glass saleman or the dealer would not fix it for me they said i take as is i would like for the dealer fix it now More

by imrconser

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Recommend Dealer

Other Employees Tagged: Amador Juarez, Dennis Erazo, Franklin Miranda

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Apr 13, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

April 09, 2024

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Employee Rating

When i picked the the car the zeep had a broken signale light glass and the jamador said they wouldnt fix it take as is he said, he wouldnt show me how to work the winch and didnt want to show me how to t light glass and the jamador said they wouldnt fix it take as is he said, he wouldnt show me how to work the winch and didnt want to show me how to turn on flood lights on the jeep. More

by imrconser

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Amador Juarez, Dennis Erazo, Darrick Bush, Franklin Miranda

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Apr 13, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

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