Anna Marie Piserchia | Page 45

Absolutely the best I was in the market for a new X5. After getting the "best" quote from other dealers, Lori Asserson gave me the truly best deal of them all. The whole I was in the market for a new X5. After getting the "best" quote from other dealers, Lori Asserson gave me the truly best deal of them all. The whole experience was completely hassle free, and I felt I was being treated honestly and fairly. I cannot speak highly enough about Lori, and how helpful she was... Meanwhile, the car I was giving back in needed a lightbulb replaced, so Anna Marie was awesome in getting that done while I was doing the paperwork on the new X5. Only sad part is having to wait 2-3 weeks for the new car to be built, but luckily, it's built in South Carolina...would be longer if it was made in Germany! Prestige is the best! More

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They stole my husbands diamond ring Awful lying people work here. They stole my husbands diamond ring from the car within 15 mins and now they are lying about it. They have tried to chea Awful lying people work here. They stole my husbands diamond ring from the car within 15 mins and now they are lying about it. They have tried to cheat us before by trying to make us pay thousands of dollars in maintenance for something that should have been covered by warranty. They are shady lying awful people. Avoid this dealership t all costs. More

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Frank Salzano The ultimate professional with a great personality. His character and integrity are always quite transparent. He makes the process fun fast and easy. The ultimate professional with a great personality. His character and integrity are always quite transparent. He makes the process fun fast and easy. His product knowledge is second to none. You can't help but insist to your friends to try frank even if they were not shopping for a BMW. A good man with great follow through and who's team members adore. More

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My very first BMW I am extremely thankful with Max, he was really patient and very helpful throughout the entire process. It was my first time buying a BMW and I am rea I am extremely thankful with Max, he was really patient and very helpful throughout the entire process. It was my first time buying a BMW and I am really happy I picked Prestige as my dealership. More

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new car purchase I've owned 15+ BMWs all purchased at Prestige. Buying a car at Prestige is a wonderful experience. The folks are friendly, courteous and anxious to pl I've owned 15+ BMWs all purchased at Prestige. Buying a car at Prestige is a wonderful experience. The folks are friendly, courteous and anxious to please. They go the extra mile to ensure client satisfaction. My favorable rating applies not olny to sales but also service. Fortunately I've not had to deal w/ service too much, but when I do, its a pleasant eperience. Prestige is a terrific dealership. In particular I enjoyed working w/ Fernando C. (new car sales manager) and my sales rep, Alex Marsiglio. Great folks with whom to do business. More

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A dealership that lives up to its name! From the moment you step into the modern, spacious showroom you are swept up in the aura of the "Ultimate Driving Machine." As someone who has bought From the moment you step into the modern, spacious showroom you are swept up in the aura of the "Ultimate Driving Machine." As someone who has bought Porsches (3), Mercedes (1), BMWs (2) and Audis (2), I am accustomed to a high level of customer service befitting a luxury car brand. Until now, I have always bought new, but in this case I was looking for a particular car that was only currently available as a Certified Pre-Owned model. I found my salesman, Rocco Chiusano, based on glowing reviews here on "dealerrater.com." He certainly lived up to his reputation! From my first test-drive to the day I actually took the car home, Rocco worked tirelessly to ensure complete satisfaction. Although I was buying a pre-owned car as opposed to a new car, Rocco never treated the sale as such. The entire Prestige team; Sales Manager (Fernando Cerqueira), Lisa (Finance), Clover Mayfield (Finance), Anna Piserchia (Service Consultant), Craig Knox (Body Shop), Maria Sesta (Extended Warranties) and Greg Scherer (Loaner Cars) all went out of their way to make sure my every need was met. I wholeheartedly recommend Prestige BMW whether you are in the market for a new or pre-owned BMW! More

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outstanding customer service My experience at Prestige BMW was a positive one. My first contact began with Anna in service. Anna goes above and beyond with the level of customer s My experience at Prestige BMW was a positive one. My first contact began with Anna in service. Anna goes above and beyond with the level of customer service. Anna listened attentively to my concerns and referred me to Lori. Lori is a consummate professional. I felt very comfortable with the options she provided me. It's truly evident that Lori is sincere and loyal to her customer's. Even with the road block I faced she was extremely patient. BMW should be proud to have someone like her. After making my final decision, Mark assisted to close the deal. Mark was also a true professional and explained the fine print in full detail. I appreciate the service that I was provided from the above individuals. I'm glad I am in the BMW family. More

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Maria was very helpful in getting my car service turned around quickly. Anna was very helpful in getting my blown tire paid for under the warranty. Thank you. around quickly. Anna was very helpful in getting my blown tire paid for under the warranty. Thank you. More

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Lori Asserson is by far the ultimate professional. She does more than just sell a car, long after selling the car, Lori picks up the phone, checks in to see how things are going with the car, & life in ge does more than just sell a car, long after selling the car, Lori picks up the phone, checks in to see how things are going with the car, & life in general. This is unheard of nowadays, especially with time being very important to everyone. Being a salesman my entire life, Lori's a tough act to follow. I always recommend her every chance I get, & will continue to work with her. She keeps me returning to Prestige BMW. John Cabibo More

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While BMW delivers the ultimate driving experience, Prestige BMW also delivers the ultimate customer experience. This is my 3rd purchase, the latest being a 2012 535I. Each car was purchased at Prest Prestige BMW also delivers the ultimate customer experience. This is my 3rd purchase, the latest being a 2012 535I. Each car was purchased at Prestige, each transaction was with Lori Asserson. I love BMW product cars and I could easily buy them elsewhere. There are several BMW dealership closer to my location. But, what brings me back each time to Prestige are the people. From the Sales department; Curtis, Lori and Stacey to the all important service department Tony and Anna Marie. I am treated more than just a one-time customer. These individuals are truly interested in what will make me satisfied. Lori takes the time to find out exactly what I want in a car and then exceeds my expectations. Anna also takes the time, listening carefully to find out how the cars are driving and recommends only the necessary/important service actions. I believe this is the culture at Prestige, that everyone is treated as a valued customer and the relationship between customer and Prestige is viewed as long term, not a single transaction. Lori Asserson and Anna Marie are terrific! Ask for them by name if you are going to visit Prestige. They will not steer you wrong. (Pardon the pun.) Kudos to Prestige. More

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