Anna Marie Piserchia
Anna Marie Piserchia at BMW of Ramsey

Anna Marie Piserchia | Page 9

Service Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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453 Reviews
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453 Reviews

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453 Reviews of Anna Marie Piserchia

October 22, 2023

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My service advisor was great. She answered all my questions with a knowledgeable answer and gave me insight on extending my mantainence agreement on my car. More

by LAMICELLA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

BMW of Ramsey responded

We're glad to know our service advisor was able to assist you effectively and provide useful insights at BMW of Ramsey. We appreciate your positive feedback!

October 21, 2023

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Employee Rating

Very good service center with very good staff, . Limited wait time good resfreshments good manager More

by JEFFNBASS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Doreen Gallahue, Kristen Perwas, Chris Betsch , Tim Gallagher, Marcelo Garcia

Oct 25, 2023

BMW of Ramsey responded

Hi, we would like to chat more about your experience to have a better understanding and resolve it. Best, Jim Crowe - Service Manager - 551-777-5590

October 21, 2023

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Everything is too expensive without reason! It’s not the inflation! It’s a choice! And the pandemic is finished and the chain supply issues are gone, but there are no cars to see and try in th More

by RITALABARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Bautista

Oct 25, 2023

BMW of Ramsey responded

Rita, we understand your concerns about pricing and availability. We're doing our best to navigate the current market conditions and provide a wide selection for our customers. I'd be happy to discuss this further with you if you have any questions or need additional information. Please feel free to reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 20, 2023

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I was satisfied with the entire experience until I opened the hood to check underneath and I found that despite servicing the car they had not even bothered to clear off the leaves and debris that sometimes More

by DAVJYOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

BMW of Ramsey responded

I'm sorry to read about your experience. Attention to detail is important in our line of work, and it's clear we missed the mark during your visit. We appreciate you bringing this matter to our attention as feedback like yours helps us improve for future services. I would be happy to discuss this further with you if needed - please feel free reach out at any time! Thank you, Jim Crowe - Service Manager - 551-777-5590

October 19, 2023

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Employee Rating

I had an outstanding experience at Ramsey BMW. This is my first visit here since leasing my vehicle. Anna was very nice and assited me getting the proper service for my x3 More

by SCHAWN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Araque, Tim Gallagher

Oct 20, 2023

BMW of Ramsey responded

We're so glad to know you had an outstanding experience with us at BMW of Ramsey. It's great that Anna was able to assist in getting your X3 the proper service it needed. Thanks for choosing us!

October 19, 2023

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Excellent service always feels like a family top treatment and best deals Jesus makes it very easy More

by ADELNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Vicioso, Octavio Escada

Oct 20, 2023

BMW of Ramsey responded

We are glad to hear about your service experience with our BMW of Ramsey team. Travel safe!

October 18, 2023

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Employee Rating

I consistently service both of my BMWs with Ramsey and the service is always professional, fast and easy. Great dealer in terms of both - sales and service. More

by antonm78
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Bautista

Oct 19, 2023

BMW of Ramsey responded

Anton, we're delighted to know you've had consistently great experiences with our sales and service teams at BMW of Ramsey. Thanks for your loyalty and this wonderful review!

October 18, 2023

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Very professional and understanding of customer needs. And respectful of their customers time so not waiting around. More

by CRYSTAL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

Oct 19, 2023

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! We always aim to respect our customers' time and needs. Thanks for the review!

October 17, 2023

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Service provides timely and car returned washed and clean. Had to wait a bit to get the car once I returned the very nice loaner but overall great service. More

by ANTHONYTRUGLIO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

BMW of Ramsey responded

Anthony, we're glad to know you had a positive experience with our service at BMW of Ramsey. We appreciate your patience and are always looking for ways to improve the process. Thanks for sharing!

October 16, 2023

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Employee Rating

Very good service. One problem I reported likely could not be repeated at the service center -- squealing brakes when in reverse. Still happening. I will take videos More

by STEWART0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

BMW of Ramsey responded

We're glad to know you found our service good, but we apologize for the ongoing issue with your brakes. We understand how frustrating intermittent problems can be and would appreciate any additional information you could provide during your next visit. Please don't hesitate to reach out if there's anything else we can do in the meantime. Thank you, Jim Crowe - Service Manager - 551-777-5590

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