Annabelle Lange

Nadine was very helpful and knowledgeable. The u/c manager Terry was very professional and extremely helpful an absolute pleasure to deal with. The finance manager Annabelle made the paperwork The u/c manager Terry was very professional and extremely helpful an absolute pleasure to deal with. The finance manager Annabelle made the paperwork process go very smoothly and also a pleasure to deal with. Great job to everyone involved. More

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Brian has been amazing! Purchasing from California unable to be there to look at the vehicle myself, he reassured my husband and myself that he had our best interest in mind Purchasing from California unable to be there to look at the vehicle myself, he reassured my husband and myself that he had our best interest in mind. Brian was my eyes and my voice through the whole process. He didn’t let us down and exceeded my expectations from our first conversation throughout the process until we received my car. I received my Cadillac it is Beautiful just like he said! From start to finish Brian was amazing and exceeded anything I expected purchasing a vehicle from so far away. I recommend if you see something on their lot that you are interested in call Brian you won’t be disappointed! We sure weren’t! We were lucky to have him throughout our purchasing experience! It’s a huge commitment to make a vehicle purchase to have someone on your side that you can trust is everything, we got that with Brian! We are 100% satisfied customers!! We would purchase again in a heartbeat. More

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I absolutely hate buying cars. I was helping my daughter find a car and we had walked away from two other dealerships because the salespeople were constantly trying to add cost to I was helping my daughter find a car and we had walked away from two other dealerships because the salespeople were constantly trying to add cost to the vehicles we had checked out. Meeting Brian Lagodna was a breath of fresh air. He listened to our concerns and took great care to get us into a vehicle. My daughter was so happy. By far, the best transaction I have ever had purchasing a car. I would also like to thank Annabelle Lange for getting us through the paperwork in record time, amazing! A huge shout-out to Terry Lange and Brian for getting me some info on having another of our vehicles shipped to Colorado. Gentlemen, it went off without a hitch! Just perfect! I've never said this about a dealership before, but I will today - I will be back! Thank you Suburban Ford of Troy! More

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Brian Lagodna was wonderful to work with on what was a big decision and purchase for our family. He took great care to make sure we were informed and happy with our purchase and he was available and comm big decision and purchase for our family. He took great care to make sure we were informed and happy with our purchase and he was available and communicating with me throughout to make sure it was as quick and easy as possible. He went above and beyond on the deal and we left absolutely at ease with our decision with the beautiful pre-owned certified Ford Escape we wanted. Everyone at Suburban Ford of Troy that we encountered throughout the process was pleasant to work with and knowledgable. Highly recommend Brian, this dealership and Ford, overall. Thank you! More

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Brian was able to secure the car of my dreams effortlessly, and over the phone too! He was patient, kept in constant contact, and even made sure I’d be set after rolling off the lot. Thank you fo effortlessly, and over the phone too! He was patient, kept in constant contact, and even made sure I’d be set after rolling off the lot. Thank you for your help Brian! More

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Very Happy about my experience at Suburban Ford. Friendly, Fast and Efficient. Love My Escape. Friendly, Fast and Efficient. Love My Escape. More

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Brian helped us and was just wonderful. Made us feel comfortable from the start. He was so easy to talk to and so helpful. I’d recommend anyone needing a car to go see Brian! Made us feel comfortable from the start. He was so easy to talk to and so helpful. I’d recommend anyone needing a car to go see Brian! More

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I have leased 5 cars through the same salesman for the last several years and he always beats any deals I found anywhere else. The up sales as I'm trying to sign the deal with the others at the dealership last several years and he always beats any deals I found anywhere else. The up sales as I'm trying to sign the deal with the others at the dealership are annoying as any dealership. Overall a good experience. More

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They help me well on short notice. They answered price and other costs questions on the phone and picked me up and brought me to the dealership to get the car. They answered price and other costs questions on the phone and picked me up and brought me to the dealership to get the car. More

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Outstanding customer service. Samer assisted with my purchase and he was great. I will be going back to Suburban Ford of Troy for my vehicle purchase. Samer assisted with my purchase and he was great. I will be going back to Suburban Ford of Troy for my vehicle purchase. More

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