Anne Cote | Page 3

New 2017 Mazda CX3 AWD GT Chris and everyone else at Morong worked super hard to find the exact car I was looking for when they didn't have it on their lot; they also went abov Chris and everyone else at Morong worked super hard to find the exact car I was looking for when they didn't have it on their lot; they also went above and beyond to make sure I got the car as quickly as possible and at the best price. The whole process went very smoothly and there were no surprises along the way. More

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An enjoyable experience I don't want to bore anyone with the backstory - but let's just say we did our homework this time around when considering a vehicle purchase. We visi I don't want to bore anyone with the backstory - but let's just say we did our homework this time around when considering a vehicle purchase. We visited many dealerships- we held a firm budget - and we wanted to come out of this process with a new vehicle and feeling like we got a great deal. That is exactly what I got from the Morong Falmouth team. We leased a 2015 Tiguan, and from the first meeting with Andy through driving off with our new vehicle all I can say is that I enjoyed every aspect of it. I whole heartedly did not think "enjoyable experience" and "car buying" could EVER go together. That was before I met the Morong team. Andy is the most genuine car salesman I have had the pleasure of dealing with. He is as professional and straight forward and polite as one can be. He made sure the vehicle was the right fit first and foremost, and then made sure the pricing was going to work. He had no interest in selling us any car except the one that we would be most happy with. Once we knew the Tiguan was that car, he worked with Anne Cote to make sure we were in our budget. From a buyers perspective I think we went in pretty firm with our expectations. They did not judge us for being aggressive as most dealership do. They just worked with us. They took the approach that "if we can make this work, we will." And they did. I can not speak highly enough on the work Andy did to help us out. And also, Anne Cote was fantastic to deal with. I have not met a sales manager that I felt actually cared about the customer. But she does and it's transparent in her interactions. There is nothing fake about her. Again, I was very skeptical as we started to explore a new vehicle. I used to laugh at commercials where customers say they had "fun" buying a car. However I can consider myself lucky to have dealt with Morong this time around. I truly enjoyed the experience. It was stress free and I got a very good deal - and I met two fantastic folks along the way. I only hope more folks will go to Morong to enjoy the same experience. More

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Tom Seymour offered great options and very professional data for us to make an informed decision. The deal was terrific, and he went out of his way to accommodate our needs. He and Ann Cote made every effo data for us to make an informed decision. The deal was terrific, and he went out of his way to accommodate our needs. He and Ann Cote made every effort to find the vehicle we had ordered, and they offered us several choices until we were satisfied with the right vehicle for our needs, desires and budget. Paperwork with Mel Hatch was also smooth, clear, and quite professional. She even took the time to explain to us the different credit reports and how to register the vehicle. We would wholeheartedly recommend this dealer to any of our friends! More

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I'm particular about my cars, and equally so about the people I buy them from. I guess I'm just one of those people who needs that warm and fuzzy feeling before stroking a big check. From the moment I wa people I buy them from. I guess I'm just one of those people who needs that warm and fuzzy feeling before stroking a big check. From the moment I walked into Morong, I got the sense I was in capable, honest hands. Unlike other dealers, they offer this service that compares the cost of used cars against other similar used cars in the market...V-Auto pricing I think it's called. Apparently it scans all published listings on car websites etc and allows you to get a snapshot of what the market is offering for cars that match your search criteria. It's easy to compare apples to apples in new cars, but it's a bit trickier with used. That's where this service came in handy, and Anne showed me a side-by-side comparison of the Audi A4 2.0T they were offering and other very comparable A4's on the market. I could see the Morong price was below most other nearly identical cars (make/model/year/options), and that was reassuring. Plus, Anne was good humored and didn't come across as over-eager. That was enough to seal the deal for me, and I'd certainly recommend Morong to anyone. More

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I had a fantastic experience at the dealership. The relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff you expect and more about helping me find what would work best for me - what a relief! It's a great team they have and I hope to do more business with Morong in the future. I have been been frustrated with car searches and this experience was enough to change my mind. Both Morong Falmouth as well as the Volkswagon customer service is second to none. More

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The sales team at Morong were friendly and courteous and worked with us to reach a decision that both parties were pleased with. They did not use high pressure tactics to get us purchase anything we did no worked with us to reach a decision that both parties were pleased with. They did not use high pressure tactics to get us purchase anything we did not want or need. When we finished the paperwork we walked out to a car that was well detailed and a full gas tank. Thanks Morong!! More

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I recently purchased a new, 2011 Jetta Sportwagon TDI from Morong, Falmouth. It is a tremendous dealership, staffed with very competent and professional staff. The experience began with Phil in sales. from Morong, Falmouth. It is a tremendous dealership, staffed with very competent and professional staff. The experience began with Phil in sales. Knowledgeable, friendly and personable, Phil went out of his way to provide an extremely high-quality transaction. I needed to visit the service department shortly thereafter for a few relatively minor details and worked with Eli. That also went great. Morong's has an entirely separate, state-of-the-art service complex. Very efficient. Very impressive. Last, but certainly not least, is Ann. She is the manager who rides herd on this very impressive operation and crew. Smart and detail oriented, Ann is a guiding force. It's an extremely important role, and she does it with professionalism and ease. More

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I recommended this dealership to a friend, and helped them pick up the car. The process could not have been handle more professionally. It was fair, quick, and they made both of us feel that we were ve them pick up the car. The process could not have been handle more professionally. It was fair, quick, and they made both of us feel that we were very important to their business. I was thrilled that they made it so easy and courteous. Buying a car can be stressful, and the whole process was anything but. Thanks!! Mark More

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Quality vehicles and competitive trade-in assessments. Very friendly and professional service with an appealing humanistic approach. Knowledgeable & experienced staff reinforce the whole First Class exper Very friendly and professional service with an appealing humanistic approach. Knowledgeable & experienced staff reinforce the whole First Class experience! This Dealership is Recommended to All. More

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My experience with all the employees at Morong have been nothing less than superior. They are friendly, knowledgeable and treat you like family. They are friendly, knowledgeable and efficient, and at no t nothing less than superior. They are friendly, knowledgeable and treat you like family. They are friendly, knowledgeable and efficient, and at no time do you feel like you are dealing with sales people. You get the best deal without asking and their follow-up is to be commended. I highly recommend any one who is looking to purchase a vehicle and looking for top shelf service, to start at Morong in Falmouth Maine. You not only will not need to go elsewhere, you also will not want to. They have a customer life. More

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