Anne Cote | Page 2

Simple and smooth buying process I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an e I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an excellent job with this car.... style, responsiveness and interior finish are all superior. And the “transferable 72 month/72,000 mile bumper to bumper warranty should help keep the trade in value of the small suv higher than others. Norma and Anne were extremely helpful, responsive and transparent. They gave me their best trade in value for my Volvo right up front compared to another dealer who lowballed the first offer and kept calling back with small increased offers. Very pleased to do business with Morong VW. Brad Kirkpatrick More

Report | Print

Best Customer Service The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted whe The Morong team didn't disappoint - their customer service just can't be beat by any other dealership in the area. I knew exactly the car I wanted when I walked in the door. They didn't have the exact color on the lot, but were able to find the perfect car for me that same day. By the end of the week I was driving home in my new Tiguan. Easy process, great attention to detail, fair price. More

Report | Print

Great expierence Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank yo Bought a 2019 Beetle yesterday. Great experience dealing with John, Matt, Jordan and Anne. The easiest car transaction we have have ever had. Thank you to all that helped make it so easy. Thanks to the detailer, the car is beautiful. More

Report | Print

Happy Happy Happy What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a car in Mass (2.0 S Platinum Grey convertible) and almost purchased it, sight unseen, over the phone. But with all the hassle of registering an out of state vehicle in Maine, we decided to see if one was available locally. We found the perfect car at Morong VW in Falmouth. This one was a 2.0 SE grey convertible and cost about 4K more than the other car. We talked with Matt Sowles, the general manager, who referred us to John Phillips. We explained our situation and with just a little bit of negotiation we received a much better deal than the one in Mass, so we told John we would buy this car sight unseen. Since a nor’easter was supposed to hit early the next morning, we decided we would pick the car up in an hour. Jordan Lee Bolduc, the finance manager, immediately began working on our paperwork so it would be ready when we arrived. When we get to Morong we met Ann Cote, the sales manager, (and a very nice lady) who introduced us to John. John already had the car detailed (thank you detailer) so when we arrived it was sitting there gleaming. Jordan (another nice lady) took us into her office and finished all the signings of documents in twenty minutes. John then went over a few things about the car and away we went. This car is really for my wife, since she had a grey 2008 VW convertible that she liked a lot. She is super pleased with it and is looking forward to springtime and driving with the top down. Thanks to all the people at Morong for making this such a pleasant experience. More

Report | Print

Did not push me I was hoping for a new car to upgrade to and I knew my credit and negative equity were going to be a slight issue. Not once did anyone here at Morong I was hoping for a new car to upgrade to and I knew my credit and negative equity were going to be a slight issue. Not once did anyone here at Morong try and push me into some fancy deal to try and hide numbers to just present me a monthly payment that was good. I even had to wait to make a final decision and I knew that meant, possibly, missing out on the one car I really liked. Everything worked out for me in the end and I really appreciate their patience and understanding and even the complicated breakdown and explanation of the final numbers... they didn't push and they didn't hide anything. I would recommend them to anyone. More

Report | Print

Easy to Work With Norma King, Anne Cote and the entire Morong Falmouth VW team are very easy to work with. We just purchased our fourth car from Morong and were please Norma King, Anne Cote and the entire Morong Falmouth VW team are very easy to work with. We just purchased our fourth car from Morong and were pleased with the service and responsiveness of the Morong team. We got a good price on a vehicle and appreciated how the VW team made every effort to accommodate our busy schedules. More

Report | Print

2018 VW Atlas Purchase I am very happy with my new VW Atlas SEL. Both Dan Dunham and Anne Cote made the whole purchasing process very easy and enjoyable. The price payed was I am very happy with my new VW Atlas SEL. Both Dan Dunham and Anne Cote made the whole purchasing process very easy and enjoyable. The price payed was fair and I was offered a very reasonable value for the vehicle I traded. This is the third VW that we have purchased from Morong Falmouth. They are a great dealership to do business with! More

Report | Print

Leasing with ease! Working with Dan made leasing a new Jetta so easy! Great customer service and very knowledgeable of what VWs have to offer. He showed walked me thro Working with Dan made leasing a new Jetta so easy! Great customer service and very knowledgeable of what VWs have to offer. He showed walked me through all the cars features and apps! More

Report | Print

Great Experience All-Around My wife and I went in having done our research and knowing what would suit our needs. We worked with Dan Dunham throughout the process. Dan's no press My wife and I went in having done our research and knowing what would suit our needs. We worked with Dan Dunham throughout the process. Dan's no pressure attitude, VW knowledge, and willingness to help was far superior than any other car buying experience we've had, dare I say, enjoyable. So, kudos to you Dan and the Morong-Falmouth Team. Thank you - The Blackmore Family More

Report | Print

Outstanding professionalism with true concern for my needs. After a poor experience at another dealership, I was so impressed with the people at Morong, especially Dan Dunham. He was accommodating without the h After a poor experience at another dealership, I was so impressed with the people at Morong, especially Dan Dunham. He was accommodating without the high pressure attitude. I will send friends and family to Morong (and Dan) for their needs and look forward to buying my fifth VW from them. More

Report | Print