"Excellent Service. Provided a great customer service...."
Excellent Service. Provided a great customer service. Was ver satisfied with the work. Thomas Mattox. The shop is very clean. Waiting room is very clean
"AMAZING! Annette! Is why I will come back to Germain..."
Annette! Is why I will come back to Germain Honda. If you are like me and don't like to be "sold" on a car or put in the corner for hours ( which was my previous experience with a different place..Then Germain Honda is where you want to start and Annette is the sales specialist you want to see , PERSONALLY PLUS Professionalism she is the real deal... For the first time in a long time I left feeling I wasn't taken to the cleaners, I trust the experience I had. I found out later that this dealership is not commission based, so when I left I felt like I got all the info I needed without feeling like I was beat Up to buy a car.... I am HAPPY!
My finance guy explained everything and I got a extra package to make sure I can take good care of my investment... With my previous car I bought extra coverage and when I went to use it well let's put it this way "it was a pain to use" you had to call them get approval, yada, yada,yada... Now if I lose a key, or get a flat just take it in and they will take care of it and the coverage is much cheaper... That's what I call piece of mind.
I walked in with my dream gas hog with all bells and whistles, walked out with a fair deal and my second Honda, I love Honda's. I will have this car for a long time and when I'm ready I will go back to Germain Honda and get another one... Doin' my happy dance!!!
ANNETTE AND GERMAIN FOR MAKING MY DAY!!!!
Other Employees Tagged:
Mathias. 5 stars for sure
"Ms. Allegra and the rest of the staff at Germain made the..."
Ms. Allegra and the rest of the staff at Germain made the process of buying my vehicle easy, fun, and personalized. This kind of service is the key to keep me coming back again and again.
"I just completed my first Honda purchase! Annette A...."
I just completed my first Honda purchase! Annette A. made the shopping and purchasing experience as minimally stressful as it could be. She answered ALL of my questions (and I asked ALL the questions). She was incredibly professional and personable. I wasn't pressured in the least and she made sure I was completely happy with my purchase before proceeding. I wasn't expecting it, but she then sat in the vehicle, explained all the features of the vehicle with me, and then helped me set them all up to my liking. I have never experienced that sort of attention before when purchasing my last five vehicles.
Mathias G. in financing was incredible. Again, answered ALL of my hundreds of questions and did not pressure me in the least. Allowed me to think and aided in some of the cost comparisons I was reviewing. Very knowledgeable and easy to talk with.
I would definitely shop here again (not anytime soon hopefully). Excellent buying experience. Thank you both for the great experience and amazing Odyssey!
Other Employees Tagged:
"Annette Allegra was our sales person. She was very..."
- Ken and Kathy
Annette Allegra was our sales person. She was very knowledgeable about all the features of the Honda Pilot and pointed those out as we test drove the vehicle. She did everything right to make this sale happen! Jackie did an outstanding job explaining all the numbers and options. Jason gave us the opportunity to step back and consider the offer and did not over pressure us which was useful in making it work. Appreciated his honesty and he also stepped in on completion of our sale to ensure we did not have any wait time to drive the vehicle home the same day we purchased it! The internet team responded to all questions quickly and offered a great price. All in all a superb team!
"Great service. I visit James in the service department...."
Great service. I visit James in the service department. Put me in touch with Annette and I bought my second car from there. Ed Norton explained the new gadgets even called him from home. Everyone is great friendly. Would definitely recommend