Annie MacPherson

I have purchased over 8 cars from dealerships, and no dealership compares to the excellent customer service at Herman Cook Volkswagen. I drove over 2 hours to purchased a used vehicle and was meet with dealership compares to the excellent customer service at Herman Cook Volkswagen. I drove over 2 hours to purchased a used vehicle and was meet with such an amazing experience, low pressure, excellent support from my salesperson Charles Webb and the Finance Manager Margo was AMAZING as well. The entire process felt like buying from a friend. If you are looking for top tier customer service and reasonable prices PLEASE go to Herman Cook Volkswagen. More

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I've been buying cars from Annie Macpherson at Herman Cook since 2008 & I have always been treated like I am important! Cook since 2008 & I have always been treated like I am important! More

by goldenmane Verified Customer Verified Customer

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I was looking for a bigger car and my kids both have VWs. I test drove the Tiguan with Annie. She showed me everything in the car and I let her know I was shopping. I looked at 2 other different makes an I test drove the Tiguan with Annie. She showed me everything in the car and I let her know I was shopping. I looked at 2 other different makes and narrowed it down to the VW and other. I let Annie know what our budget was. She worked with us and got us to the agreed amount. I also let her know my husband had bad experiences in other dealers wiwting over 4 hours so he's impatient. We got to the dealership and Annie hustled to get all the xxxxx rolling!!! My husband didn't want to admit he was impressed. Thank You Annie for making it a great experience!! I'm going to make surey daughter comes to see you next time!! More

by jcorrao0 Verified Customer Verified Customer

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I made an appointment online with Annie and let her know I was only there to do a test drive at that time. I am looking for an SUV, as my convertible doesn't house baby car seats. Anyways, I'm in the early I was only there to do a test drive at that time. I am looking for an SUV, as my convertible doesn't house baby car seats. Anyways, I'm in the early stages of picking a car, but she took the time to show me the cars and the differences. I appreciated that and not being tied into a commitment at the time. If we decide to go with the SUV, I will for sure be calling Annie. More

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Incredible service from the Volkswagen team, especially Mr. Jesus. I would definitely return to buy from them again, and I would also recommend them. Mr. Jesus. I would definitely return to buy from them again, and I would also recommend them. More

by SULIANARAYGOZA Verified Customer Verified Customer

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Love the folks at service center, always enjoy working w Alan. They are always prompt. Excellent customer service. Alan. They are always prompt. Excellent customer service. More

by timm4 Verified Customer Verified Customer

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Very helpful and the team stayed late to help get my daughter the car she wanted. Great service. daughter the car she wanted. Great service. More

by garcia-andres Verified Customer Verified Customer

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Family owned and they respect your time and choices. No pressure and the attention to detail was remarkable from all aspects. Thank you! No pressure and the attention to detail was remarkable from all aspects. Thank you! More

by rdonovan Verified Customer Verified Customer

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The staff always provides the best service and they pay attention to the details you ask about each time! attention to the details you ask about each time! More

by JANOSIAS Verified Customer Verified Customer

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Alan is the best! I always get amazing service at Herman Cook Volkswagen. Been a customer for years. I always get amazing service at Herman Cook Volkswagen. Been a customer for years. More

by Successbythebeach Verified Customer Verified Customer

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