Anthony Angelo | Page 10

Experience with sales and service I had a great experience working with Maurice Benitez. He was very informative, knowledgeable, professional, patient, but most importantly accommodat I had a great experience working with Maurice Benitez. He was very informative, knowledgeable, professional, patient, but most importantly accommodating. I had such an amazing and stress free experience that I actually look forward to do business with him in the future. I am also very excited and eager to hear of Anthony Angelo working at the service department of RVC. I had an ML350 many years ago and he used to service my vehicle. When he no longer worked there I switched to BMW X5. The service department there at BMW is very rude and unaccommodating, it took months to get an appointment for standard service. Now that I found out that Anthony is back I switched back to leasing with Mercedes just for the mere fact of dealing with him. Anthony is very accommodating, patient, professional and informative, he is by far the best service advisor I have ever meet with. I am very excited and cant wait to get my car serviced by him as for it is nothing but the best service experience in the world. Thanks Mercedes for being the BEST experience in the WORLD for both sales and service...YOU ROCK ROCKVILLE CENTRE!!!!! More

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I have tried to express my pleasure in the purchase of my pre-owned E350, which replaced my c300, and to say what a wonderful experience I have had with your staff member, Maurice Benitez. My wife and I had pre-owned E350, which replaced my c300, and to say what a wonderful experience I have had with your staff member, Maurice Benitez. My wife and I had doubts, misgivings, and insecurities in switching to the car we bought because being that our service Advisor Anthony Angelo who always did a great job on our c300. Why get rid of it? He is one of the best wont want to go anywhere else. However, we were able to making an informed decision purely on the basis of the information we were able to garner from Maurice Benitez who was greatly recommended by our service Advisor Anthony Angelo. It did not take long for us to become comfortable in dealing with Anthony Angelo and Maurice Benitez not to mention Don Masters- the finance & lease Manager.There professionalism shone through & through and all our questions were answered. Maurice did really an excellent job from start to finish and may I say he made us feel like we were at home. Comfort and relaxed. No pushing around. Everything was on point. May I say Mercedes-Benz of Rockville Centre is fortunate to have such a sales person as Maurice Benitez, service Advisor Anthony Angelo and Don Masters- the finance & lease Manager. I will have no doubts in recommending anyone to them. It is our habit, as human being, to say bad things about people and ignore the good things about them. I believe we should always also say good things when it is warranted. I have all the good things to say of these three gentleman in whom we had such pleasure in meeting in person. Sincerely, Robin & Ashmini Dyaram More

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Brought vehicle in 3 times for the same issue to no resolve. When I called Anthony to discuss, he denied any issues even occurred. Yelled and carried on, mocked my inquiry as he read the support ticket resolve. When I called Anthony to discuss, he denied any issues even occurred. Yelled and carried on, mocked my inquiry as he read the support ticket aloud to surrounding colleagues. Most unprofessional manner I've ever seen in the service industry. Very unexpected from a high end brand. More

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Craig German is a true professional. Each experience with him is always the same. No games fair price and just an overall great no nonsense transaction. I have been buying cars from the MB line for 25 years him is always the same. No games fair price and just an overall great no nonsense transaction. I have been buying cars from the MB line for 25 years from various dealerships and since i have had the pleasure of working with Craig , i will not go anywhere else. Thank You ! Domenic Carriero PS: I can not leave out Mr Anthony Angelo. This man by far is the best i have ever dealt with. There is nothing he won't do to ensure that every service experience is outstanding on every level. Again Thank You ! More

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Almost 2 years ago, I was in the market for a new car. After shopping around, we met with Craig German a true professional who really is a pleasure to work with. His pricing was so good that my wife leas After shopping around, we met with Craig German a true professional who really is a pleasure to work with. His pricing was so good that my wife leased a car as well. Now, almost 2 years later, I decided to purchase my GL off lease. Working with Craig was so easy and he is very responsive to all questions and concerns. I know when my wife is looking for a new car this summer, i will avoid the hassle of shopping around and just go see Craig. During our leases, Anthony has handled all our service needs. Vehicles always ready on time, loaners and my returned cars are clean and any and all issues were handled in a single visit. More

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Both Anthony and Maurice have been extremely courteous through our experiences with Mercedes. Whether it was servicing our Mercedes we have now E350 or in leasing our new ML 350. Top notch A+ for both gen through our experiences with Mercedes. Whether it was servicing our Mercedes we have now E350 or in leasing our new ML 350. Top notch A+ for both gentleman. More

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Maurice Benitez (sales ) and Anthony Angelo( service) made my experience at this dealership fabulous!! We got a great deal on ML 350 truck;) They are extremely courteous and professional throughout the e made my experience at this dealership fabulous!! We got a great deal on ML 350 truck;) They are extremely courteous and professional throughout the entire process . We recommend this dealership without any reservations! More

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Anthony angelo in service did do the cert on my purchase Anthony angelo in service did do the cert on my purchase of my leased car. It went smooth. Maurice Benitez handled the transfer. I believe I hav Anthony angelo in service did do the cert on my purchase of my leased car. It went smooth. Maurice Benitez handled the transfer. I believe I have leased or 3 or four cars from you Maurice was a joy to work with. Good interface with customers. If i live till 2015 (I am 78 now) I will hope to lease a mb from Maurice. Sales Representative More

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It is ALWAYS a pleasure using your dealership! From the purchase of our car to the service & maintenance department......everyone bends over backwards to accommodate you!!!! It was delightful purchasing o purchase of our car to the service & maintenance department......everyone bends over backwards to accommodate you!!!! It was delightful purchasing our 4th car through Mercedes-Benz of Rockville Centre and we would like to highly recommend our sales person (and new friend, Aliz Plaster). Aliz made it so enjoyable to choose, purchase & pick up the car and we are grateful that she worked so hard to find the exact car we were looking for. She is a "down to earth" person that will shine in your company and serve you well. In addition, John Kerl assisted us in some of the paperwork necessary to complete the purchase and make it an easy transaction. Kudos to Anthony Angelo in the Service Division who CONSISTENTLY goes above & beyond when helping us! Not only is the building state-of-the-art but the service is superior bar none. Stop there if you want to be pampered...they wrote the book! Your cars are great BUT your staff keeps bringing us back! More

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Needed a bulb replaced and was told come on in anytime and i did. Anthony had me in and out in minutes. The tech was very polite and new what he had to do. and i did. Anthony had me in and out in minutes. The tech was very polite and new what he had to do. More

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