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Anthony Baca

Overview Reviews (206)

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Anthony Baca

Anthony Baca | Page 14

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

206 Reviews

Overview Reviews (206)

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English

4.9

206 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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206 Reviews of Anthony Baca

March 12, 2024

Dealership Rating

Employee Rating

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. dealer ever utilized. Great service in a practical size operation. More

by Ron Martin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

March 09, 2024

Dealership Rating

Employee Rating

Great customer service, maintenance Dept. Always focuses on the customers needs. They deliver in a timely manner. Always focuses on the customers needs. They deliver in a timely manner. More

by christyarchuleta

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Mar 12, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 24, 2024

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Employee Rating

They. Took effort beyond what could be expected to respond to a crises with my car while visiting Santa Fe . They did not just address the problem but even Took effort beyond what could be expected to respond to a crises with my car while visiting Santa Fe . They did not just address the problem but even repaired other existing problems. Brandon was great. More

by davidpettis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Mar 02, 2024 -

Lexus of Santa Fe responded

It's great to hear that our dealership went above and beyond to respond to the crisis with your car while you were visiting Santa Fe. We're pleased to hear that Brandon provided great service. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

Dealership Rating

Employee Rating

The service is fast and they have very good snacks while you wait. It’s also nice to come out to a very clean car so I don’t mind waiting an hour for oil change. you wait. It’s also nice to come out to a very clean car so I don’t mind waiting an hour for oil change. More

by 4_the_shoe

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega , Brandon gray,

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Feb 26, 2024 -

Lexus of Santa Fe responded

It's great to hear that you had a positive experience with the fast service, good snacks, and clean car at the dealership. We appreciate your comments, and we hope to continue providing excellent service in the future. Safe travels!

February 22, 2024

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Employee Rating

I called Brandon Gray, my service representative, and he got my car in right away . My car was diagnosed and ready to go in such a short time. Brandon explained the problem, which turned out to be minor. Ha got my car in right away . My car was diagnosed and ready to go in such a short time. Brandon explained the problem, which turned out to be minor. Having a checked out so quickly and telling us what was wrong and that it was fixed gave us great peace of mind. I would recommend Brandon to anyone! He is a terrific employee of Lexus. Lexus of Santa Fe is stellar! More

by Ljgd48

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

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Feb 26, 2024 -

Lexus of Santa Fe responded

Thank you for sharing your positive experience with Brandon at Lexus of Santa Fe! It's wonderful to hear that Brandon provided excellent service and efficiently addressed the issue with your car. We appreciate your recommendation and are glad to know that you had a great experience at Lexus of Santa Fe. Safe travels, and thank you for choosing us!

February 03, 2024

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Employee Rating

The service is great… they are knowledgeable, courteous and efficient. Provide explanations of what needs to be addressed. and efficient. Provide explanations of what needs to be addressed. More

by Helen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you've had a great experience with the dealership's service. Knowledgeable, courteous, and efficient service, along with clear explanations, contribute to customer satisfaction. Thank you for choosing our dealership, and we appreciate your positive review!

January 30, 2024

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Employee Rating

Professional and reliable service. Parts delay created a one week delay in completion but Service Manager kept us well informed. Parts delay created a one week delay in completion but Service Manager kept us well informed. More

by Darla

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald

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Jan 31, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 20, 2024

Dealership Rating

Employee Rating

Lexus is the best and in Santa Fe I can always count on you guys and always do a great job you guys and always do a great job More

by Sac3232

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres

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Jan 25, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

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Employee Rating

Professional dealership, employees, have been with them for several years. Always recommend their work to friends. for several years. Always recommend their work to friends. More

by GMK

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Dealership Rating

Employee Rating

Service was impeccable. It was determined the “check engine” light was not due to any problems. I was not charged for the evaluation despite being provided with a loaner a It was determined the “check engine” light was not due to any problems. I was not charged for the evaluation despite being provided with a loaner and a much needed car wash! More

by Judy

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you experienced impeccable service! It's great that the "check engine" light issue was determined not to be due to any problems, and you were not charged for the evaluation. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!