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Anthony Baca

Overview Reviews (232)

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Anthony Baca

Anthony Baca | Page 13

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

232 Reviews

Overview Reviews (232)

Dealership Experience

7 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English

4.9

232 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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232 Reviews of Anthony Baca

September 26, 2024

Dealership Rating

Employee Rating

Timely and efficient. Brandon does a great job!! They did my 5,000 mile check-up, reprogrammed my new key fab and provided an additional one for reserve. Brandon does a great job!! They did my 5,000 mile check-up, reprogrammed my new key fab and provided an additional one for reserve. More

by John Heaton

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Sep 29, 2024 -

Lexus of Santa Fe responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Dealership Rating

Employee Rating

I trust my service manager and technitions in their recommendations and performing service correctly .. very trustworthy. recommendations and performing service correctly .. very trustworthy. More

by jrobinson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

Sep 20, 2024 -

Lexus of Santa Fe responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Dealership Rating

Employee Rating

I’ve recently started taking my vehicle in for service at the Santa Fe Lexus and have been very pleased with the service I’ve been receiving. the Santa Fe Lexus and have been very pleased with the service I’ve been receiving. More

by Yola

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian

Sep 20, 2024 -

Lexus of Santa Fe responded

Hi Yola, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We look forward to your next visit! Take care!

September 14, 2024

Dealership Rating

Employee Rating

I had a warranty situation taken care of very efficiently. The service dept took good care of me & the car. efficiently. The service dept took good care of me & the car. More

by andersondr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 15, 2024 -

Lexus of Santa Fe responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Dealership Rating

Employee Rating

My visit with Lexus today. . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to Brian! More

by Joanaon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian

Sep 09, 2024 -

Lexus of Santa Fe responded

Hi Joanaon, thank you for your kind review; we are happy to pass along your comments to the Brian here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Dealership Rating

Employee Rating

Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the problem has not been fixed. Very frustrating. Now working with Lexus USA for possible help. More

by LSNYDERSF

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 07, 2024 -

Lexus of Santa Fe responded

LSNYDERSF, Thank you for informing me about your about your service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Josh Welch General Manager jwelch@group1auto.com

August 16, 2024

Dealership Rating

Employee Rating

Very professional, friendly and great to work with. Car very clean when we left. Brian kept us up to date on service work Car very clean when we left. Brian kept us up to date on service work More

by raida.knapp

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Brannan

Aug 18, 2024 -

Lexus of Santa Fe responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 10, 2024

Dealership Rating

Employee Rating

Excellent, especially Brian who always does a great job! Dealership is clean and attractive. Enjoyable. Dealership is clean and attractive. Enjoyable. More

by africaland1300

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We look forward to your next visit! Take care!

August 09, 2024

Dealership Rating

Employee Rating

Excellent service, quick, and Brian was fantastic. Great job all around and an incredible car. Great job all around and an incredible car. More

by Sethrf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega , Brian!

Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

Dealership Rating

Employee Rating

The dealership's service department is top notch. They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility was immaculate and everything you would expect from a world-class luxury vehicle retail establishment. I highly recommend them. More

by Cosmo64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 09, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!