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Anthony Baca

Overview Reviews (206)

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Anthony Baca

Anthony Baca | Page 13

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

206 Reviews

Overview Reviews (206)

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English

4.9

206 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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206 Reviews of Anthony Baca

April 22, 2024

Dealership Rating

Employee Rating

My service associate was Ronald Ayala. He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated wit He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated with the service department to fix my car within an hour. It was a great experience and I will request Ronald again. More

by adederer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald Ayala

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Apr 25, 2024 -

Lexus of Santa Fe responded

Ronald provided exceptional service, ensuring your car was taken care of efficiently and effectively. It's great that he took the time to explain everything clearly and coordinated with the service department for a quick fix. Ronald will be delighted to hear about your positive feedback.

April 15, 2024

Dealership Rating

Employee Rating

I am continually impressed by the top notch service team. They are very professional and have taken excellent care of my car and me. They are very professional and have taken excellent care of my car and me. More

by Devdunsay

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

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Employee Rating

The service guy met me immediately as I pulled in and was able to get me in and out very quickly. able to get me in and out very quickly. More

by Keith Ernst

Service Price Transparency

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Recommend Dealer

Yes

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Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

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Employee Rating

Very courteous staff and service was done within timeframe quoted. Facility very well equipped with drinks and snacks for clients . timeframe quoted. Facility very well equipped with drinks and snacks for clients . More

by dhubbell0

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 09, 2024 -

Lexus of Santa Fe responded

It's great to hear about your positive experience at the dealership! Providing courteous service and completing the service within the quoted timeframe are top priorities for us. We're also glad you found our facility well-equipped and comfortable during your visit. If you need anything else or have more feedback to share in the future, we're here to assist you. Drive safe!

March 29, 2024

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Great customer service and caring team! Our service advisor was informative and caring and look forward to bringing my car back for service! Our service advisor was informative and caring and look forward to bringing my car back for service! More

by Lolabean01

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Andres

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Apr 04, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

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Employee Rating

Excellent, gracious, and timely service, and I am treated like a real huma being, not a “number.” treated like a real huma being, not a “number.” More

by ivystern

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

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Employee Rating

The dealership was very knowledgeable in every aspect of my needs. Andre Rodriguez was very polite and professional. my needs. Andre Rodriguez was very polite and professional. More

by Lexus

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Andres Rodriguez

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Apr 03, 2024 -

Lexus of Santa Fe responded

That's great to hear! We're glad that you found our dealership knowledgeable and that Andre provided you with polite and professional service. Thank you for choosing us!

March 28, 2024

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Friendly staff who take the time to meet your needs. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. More

by Sylvialamarpersonal

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Recommend Dealer

Yes

Other Employees Tagged: Andres. Also Another man whose name I did not get

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Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

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Employee Rating

Very accommodating. Service was performed in a timely manner. Will continue to have dealer service my vehicle Service was performed in a timely manner. Will continue to have dealer service my vehicle More

by mgeller

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Mar 22, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

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Always able to get appointment; pleasant and knowledgeable staff; work always done well. And I get a car wash too! knowledgeable staff; work always done well. And I get a car wash too! More

by mazzlev46

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you consistently have a positive experience with us! Providing excellent service and ensuring your satisfaction is our priority, and we're glad that our staff is pleasant and knowledgeable, appointments are easy to schedule, and the work is always done well. It's great to know that you also appreciate the complimentary car wash. Thank you for your kind words. We appreciate your loyalty and look forward to serving you again!