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Anthony Baca

Overview Reviews (214)

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Anthony Baca

Anthony Baca | Page 13

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

214 Reviews

Overview Reviews (214)

Dealership Experience

7 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English

4.9

214 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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214 Reviews of Anthony Baca

May 18, 2024

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Employee Rating

Service agent was friendly and professional. Work was completed on time and efficiently. Discount was accepted without hassle. Work was completed on time and efficiently. Discount was accepted without hassle. More

by jinxandbruce

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

Dealership Rating

Employee Rating

The service technician was extremely polite, knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. knowledgeable and professional. He kept me informed of progress and estimated completion and the work was completed on time. More

by Top 10 Sotheby’s Broker Team Nationwide

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2024 -

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 01, 2024

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Employee Rating

Great customer service, prompt & nice follow up. Both service writers were informative and explained issue. Both service writers were informative and explained issue. More

by Info@deercrossingrvpark.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

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May 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

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Employee Rating

They were Very professional, explained the repair situation in detail and great customer service! Thanks Andres & Kevin! situation in detail and great customer service! Thanks Andres & Kevin! More

by Attarah

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 02, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Dealership Rating

Employee Rating

Today’s oil change and service was outstanding! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! ! The mechanic was absolutely fantastic!!! Everything was perfect and smooth. We also appreciated the car wash!!! More

by jane.hruska

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that your oil change and service experience was outstanding, and that the mechanic did a fantastic job. It's great to know that everything went smoothly and that you also enjoyed the car wash.

April 25, 2024

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Employee Rating

Service folks are very accommodating, knowledgeable, as well as good communicators. The sales people were helpful and low key, a useful trait. well as good communicators. The sales people were helpful and low key, a useful trait. More

by jim3h

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2024 -

Lexus of Santa Fe responded

It's great to hear that both the service team and salespeople at our dealership have been so helpful and professional during your experiences! Accommodating, knowledge, and good communication are key qualities in service, while a low-key approach can make the sales process more comfortable and stress-free. Enjoy your new vehicle!

April 22, 2024

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Employee Rating

Prompt, friendly, Good work and offered a car wash with a smile when they were down one worker. smile when they were down one worker. More

by emcraig57

Service Price Transparency

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Service Communication

Recommend Dealer

Yes

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Apr 24, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Dealership Rating

Employee Rating

Outstanding service! Will be back! Everything was done in a timely manner and Andres communicated very well! Will be back! Everything was done in a timely manner and Andres communicated very well! More

by Mattrusher

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

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Apr 24, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

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Employee Rating

My service associate was Ronald Ayala. He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated wit He was not only courteous but got to my auto quickly, explained what would be done, what service was needed or suggested and why, and coordinated with the service department to fix my car within an hour. It was a great experience and I will request Ronald again. More

by adederer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ronald Ayala

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Apr 25, 2024 -

Lexus of Santa Fe responded

Ronald provided exceptional service, ensuring your car was taken care of efficiently and effectively. It's great that he took the time to explain everything clearly and coordinated with the service department for a quick fix. Ronald will be delighted to hear about your positive feedback.

April 15, 2024

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I am continually impressed by the top notch service team. They are very professional and have taken excellent care of my car and me. They are very professional and have taken excellent care of my car and me. More

by Devdunsay

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.