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Anthony Baca

Overview Reviews (214)

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Anthony Baca

Anthony Baca | Page 18

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

214 Reviews

Overview Reviews (214)

Dealership Experience

7 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English

4.9

214 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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214 Reviews of Anthony Baca

October 19, 2023

Dealership Rating

Employee Rating

Excellent service, comfortable waiting lounge, knowledgeable staff, fair pricing, convenient scheduling, Ron is the best! knowledgeable staff, fair pricing, convenient scheduling, Ron is the best! More

by altarego13

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Ayala

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Oct 21, 2023 -

Lexus of Santa Fe responded

It sounds like you had a fantastic experience with the service you received, including the comfortable waiting lounge, knowledgeable staff, fair pricing, and convenient scheduling. It's great to hear that Ron played a significant role in your positive experience. Excellent customer service can make a significant difference. We appreciate your business and look forward to assisting you in the future.

Oct 21, 2023 -

altarego13 responded

That’s why I’m a loyal Lexus owner!

October 14, 2023

Dealership Rating

Employee Rating

Brandon did an excellent job explaining what would be done. He was very courteous and called as soon as my car was ready done. He was very courteous and called as soon as my car was ready More

by Mary Lillian Maestas

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2023 -

Lexus of Santa Fe responded

We're pleased to hear that Brandon did an excellent job explaining the service and that he was courteous. Timely communication is crucial, and it's great to know that he called you as soon as your car was ready. Your satisfaction and the quality of our service are important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us!

October 12, 2023

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Employee Rating

Thanks for the excellent service and on top of that they did an excellent job washing my car did an excellent job washing my car More

by Thom

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2023 -

Lexus of Santa Fe responded

You're very welcome! It's great to hear that you received excellent service and that we went the extra mile by doing an excellent job washing your car. Thanks for sharing your positive experience!

October 11, 2023

Dealership Rating

Employee Rating

Very professional, trustworthy and pleasant. I always have a great experience with the service department there. I always have a great experience with the service department there. More

by mazzlev46

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Oct 13, 2023 -

Lexus of Santa Fe responded

We appreciate your feedback! It's wonderful to hear that you find our service department very professional, trustworthy, and pleasant. Your satisfaction is important to us, and we're dedicated to providing you with a great experience every time. Thank you for choosing us!

October 06, 2023

Dealership Rating

Employee Rating

Clean dealership. Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle servic Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle service to plaza was excellent. More

by Ed

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald and Sean

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Oct 06, 2023 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Oct 06, 2023 -

Ed responded

Thank you.

October 04, 2023

Dealership Rating

Employee Rating

They are very prompt with getting your car back to you after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. More

by sm254r

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega

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Oct 05, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Chris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 01, 2023

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Employee Rating

Fast, friendly service, attention to detail. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. More

by SHOGUN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 29, 2023

Dealership Rating

Employee Rating

Got my car right in. No charge for replacing the key fob batteries. No reprogramming needed. No charge for replacing the key fob batteries. No reprogramming needed. More

by magpie.byte-0r

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

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Employee Rating

Best service techs I’ve ever dealt with. I was stranded 100 miles from them and Lexus got me to the dealership and the service technicians got me done fast. Very friendly and accommodating. I was stranded 100 miles from them and Lexus got me to the dealership and the service technicians got me done fast. Very friendly and accommodating. I can’t thank them enough. More

by Heatherfinch84

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

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Employee Rating

Our service advisor Brandon always takes care of the car and us and keeps us up dated and us and keeps us up dated More

by Richard McCall

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Sep 29, 2023 -

Lexus of Santa Fe responded

We are excited that Brandon provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.