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Anthony Baca
Anthony Baca at Lexus of Santa Fe

Anthony Baca | Page 17

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

Contact Me
4.9
214 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English English

4.9

214 Reviews

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214 Reviews of Anthony Baca

December 08, 2023

Dealership Rating
Employee Rating

They apply the personal touch and are committed to getting it right the first t! More

by a.e.karickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2023

Lexus of Santa Fe responded

It's fantastic that Lexus of Santa Fe applies a personal touch and is dedicated to getting things right the first time! That level of commitment to personalized service and ensuring accuracy from the start can make a difference in the overall customer experience. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Dealership Rating
Employee Rating

Great service Great people. Yes yes yes yes yes yes yes yes yes yes yes More

by Jfelixgato
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Dec 09, 2023

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

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Employee Rating

Always a pleasure to have my car serviced at Lexus Santa Fe thank you as always More

by Linda.Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Lexus of Santa Fe responded

We are thrilled to hear that you had a pleasurable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

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Employee Rating

Good service people. They solved my car’s issues in part. The left is parking sensor still is not working. Totally they did good job. More

by Jqli0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Lexus of Santa Fe responded

Thank you for bringing this to my attention. I apologize for the ongoing sensor issues that you are experiencing. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Josh Welch General Manager jwelch@group1auto.com

Nov 21, 2023

Jqli0403 responded

Thanks very much for your response, Josh! I’ll bring my car to be checked again. Best regards!

November 17, 2023

Dealership Rating
Employee Rating

Great vesicles, service and people from top down. Have experienced consistently stellar support with Lexus. More

by nmc_rmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2023

Lexus of Santa Fe responded

We are thrilled to hear that you had a stellar experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 21, 2023

nmc_rmz responded

Nothing compares to the Lexus brand. Our family has purchased 6 Lexus vehicles collectively. Over the decades we have owned other makes of vehicles. It is our opinion that other vehicle brands don’t hold up to the consistent value, the sleek look, the smooth ride, excellent service and care of Lexus. Thank you for hearing me out!

November 15, 2023

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Service was done promptly. The young man I dealt with was very kind and professional. I was kept informed about the work being done. More

by Vbcoach
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Grey

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Nov 16, 2023

Lexus of Santa Fe responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

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The service is fantastic, clean, friendly, thorough, efficient. 15 words is way too too much! More

by Donna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Lexus of Santa Fe responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

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Employee Rating

I had a last minute problem with my car and multiple people worked together and jumped through major hoops to almost immediately get me back on the road. These guys are the absolute best!!! More

by sheila
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Lexus of Santa Fe responded

It's wonderful to hear that the team at Lexus of Santa Fe went above and beyond to address a last-minute problem with your car and worked together to get you back on the road almost immediately. Our dedication and effort are certainly commendable. Thank you for taking the time to share your positive feedback.

November 02, 2023

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I found the service department attentive and prompt. The service needed was explained clearly and was given options on how best to proceed! Thank you, Andres! More

by samestrada
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Recommend Dealer
Yes

Other Employees Tagged: Andres

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Nov 04, 2023

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

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Took my car in for the 20k mile service this morning. Went well, as always! More

by Janellehaught
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I worked with Ronald. Great guy!

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Oct 24, 2023

Lexus of Santa Fe responded

We are pleased to hear that your 20k mile service went well, and it's great to know that you've had consistently positive experiences with your car service. Regular maintenance is essential for keeping your vehicle in good condition, and it's even better when the service goes smoothly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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