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Anthony Baca
Anthony Baca at Lexus of Santa Fe

Anthony Baca | Page 17

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

Contact Me
4.9
206 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English English

4.9

206 Reviews

Write a Review

206 Reviews of Anthony Baca

November 02, 2023

Dealership Rating
Employee Rating

I found the service department attentive and prompt. The service needed was explained clearly and was given options on how best to proceed! Thank you, Andres! More

by samestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres

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Nov 04, 2023

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andres provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Dealership Rating
Employee Rating

Took my car in for the 20k mile service this morning. Went well, as always! More

by Janellehaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I worked with Ronald. Great guy!

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Oct 24, 2023

Lexus of Santa Fe responded

We are pleased to hear that your 20k mile service went well, and it's great to know that you've had consistently positive experiences with your car service. Regular maintenance is essential for keeping your vehicle in good condition, and it's even better when the service goes smoothly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

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Employee Rating

Excellent service, comfortable waiting lounge, knowledgeable staff, fair pricing, convenient scheduling, Ron is the best! More

by altarego13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Ayala

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Oct 21, 2023

Lexus of Santa Fe responded

It sounds like you had a fantastic experience with the service you received, including the comfortable waiting lounge, knowledgeable staff, fair pricing, and convenient scheduling. It's great to hear that Ron played a significant role in your positive experience. Excellent customer service can make a significant difference. We appreciate your business and look forward to assisting you in the future.

Oct 21, 2023

altarego13 responded

That’s why I’m a loyal Lexus owner!

October 14, 2023

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Brandon did an excellent job explaining what would be done. He was very courteous and called as soon as my car was ready More

by Mary Lillian Maestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2023

Lexus of Santa Fe responded

We're pleased to hear that Brandon did an excellent job explaining the service and that he was courteous. Timely communication is crucial, and it's great to know that he called you as soon as your car was ready. Your satisfaction and the quality of our service are important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us!

October 12, 2023

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Employee Rating

Thanks for the excellent service and on top of that they did an excellent job washing my car More

by Thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2023

Lexus of Santa Fe responded

You're very welcome! It's great to hear that you received excellent service and that we went the extra mile by doing an excellent job washing your car. Thanks for sharing your positive experience!

October 11, 2023

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Very professional, trustworthy and pleasant. I always have a great experience with the service department there. More

by mazzlev46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Oct 13, 2023

Lexus of Santa Fe responded

We appreciate your feedback! It's wonderful to hear that you find our service department very professional, trustworthy, and pleasant. Your satisfaction is important to us, and we're dedicated to providing you with a great experience every time. Thank you for choosing us!

October 06, 2023

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Employee Rating

Clean dealership. Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle servic More

by Ed
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald and Sean

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Oct 06, 2023

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Oct 06, 2023

Ed responded

Thank you.

October 04, 2023

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Employee Rating

They are very prompt with getting your car back to you after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. More

by sm254r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris J Ortega

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Oct 05, 2023

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Chris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 01, 2023

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Fast, friendly service, attention to detail. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. More

by SHOGUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 29, 2023

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Employee Rating

Got my car right in. No charge for replacing the key fob batteries. No reprogramming needed. More

by magpie.byte-0r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

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