Anthony Benson | Page 18

The service appointment went as scheduled, PLUS! While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me th While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me they could fix the problem while the vehicle was there for service and that it would be ready in about 1 1/2 hours. The scheduled service was performed and the recall problem was fixed and all was done in the 1 1/2 hours. That is customer service! More

Print

Awesome Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how good they are. Donald More

Print

Buick Encore Serviceing I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash to I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash too. Everything was good as always. More

Print

vehicle maintenance I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and An I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and Anthony are honest and very experienced. I trust them with all of our GMC vehicles. In fact, my family has purchased eight GMC vehicles from Mike Shaw due primarily to Eric and Anthony and the Service Department. Prior to 1996, a local Chevy dealer did our vehicle maintenance. However, the Chevy service advisors were dishonest and were constantly trying to sell vehicle services that weren't needed. Eric and Anthony and the Mike Shaw Service Department including the Parts Department are very honest and knowledgable. I have since always recommended Mike Shaw Service and Parts Departments to my associates. Again, I would like to thank Eric Bates and Anthony Benson for their expertise, integrity, and professionalism. More

Print

Excellence in service (dept) Eric, Anthony, Cliff and Ezra are awesome. Eric and Anthony always make sure I get in and out as quickly as possible with estimates that are affordabl Eric, Anthony, Cliff and Ezra are awesome. Eric and Anthony always make sure I get in and out as quickly as possible with estimates that are affordable and do whatever they can to save us money in the service department. Cliff and Ezra, the techs that usually work on our vehicles (we have 4 now), always get the job done right the first time without delays. Our vehicles are kept clean and are usually washed upon exiting service (weather permitting) which makes us feel like we have been well taken care of beyond the service we received on our vehicles. They always make sure we are satisfied and take our concerns seriously. Thank you Eric, Anthony, Cliff and Ezra for your outstanding customer service, you are why we keep coming back to Mike Shaw! More

Print

feedback they are simple easy and helpful and got a great deal on a oil change. I like how they get you right in when they say they will they are simple easy and helpful and got a great deal on a oil change. I like how they get you right in when they say they will More

Print

Buick Verano I brought my Buick Verano to have the oil changed and tires balanced and rotated. Anthony was very pleasant to work with. What a nice experience. I brought my Buick Verano to have the oil changed and tires balanced and rotated. Anthony was very pleasant to work with. What a nice experience. More

Print

Outstanding service Eric Bates was excellent as well as the other personnel in the Service Representative Area. My concerns and questions were answered and taken care of. Eric Bates was excellent as well as the other personnel in the Service Representative Area. My concerns and questions were answered and taken care of. The staff that I dealt with were professional and very friendly. Will recommend Mike Shaw to others More

Print

Just plain Awesome The problem was fixed right the first time it was in to be repaired Anthony Benson was great and the service team under Mike Sapanaro's direction I The problem was fixed right the first time it was in to be repaired Anthony Benson was great and the service team under Mike Sapanaro's direction I will gladly recommend This service dept to all I know as being the best Thanks again for a job well done With kind regards Donald More

Print

Stellar job from the service dept I was extremely impressed by the entire service dept and working with Anthony was a very pleasant experience. Anthony was professional, courteous, and I was extremely impressed by the entire service dept and working with Anthony was a very pleasant experience. Anthony was professional, courteous, and always kept my wife and I informed on the status of our vehicle at all times. He was knowledgeable and I would recommend any of my fiends or family to his dept without a doubt. More

Print