Anthony Casiechitty | Page 5

I've been doing business with Fred Anderson Toyota for years. Always a wonderful experience. years. Always a wonderful experience. More

Report | Print

Updated to 5 stars: Anthony reached out almost immediately in response to this review to tell me that there had been a miscommunication and that they would be honoring their original commitment to immediately in response to this review to tell me that there had been a miscommunication and that they would be honoring their original commitment to waive the market adjustment. Anthony was extremely understanding and apologetic. I'm extremely impressed with this level of responsiveness, honesty, and communication. I'll definitely be back next time I need to buy a car and I'm definitely going to recommend Fred Anderson Toyota to friends and family. Original review: I filled out an online interest form and then spoke with Shannon over the phone several times. She was friendly, helpful, and responsive. I made an appointment to come in and look at a new Corolla hybrid on Friday afternoon, for early Saturday morning. On Saturday morning, Shannon called about 1/2 hour before my appointment to tell me that the vehicle had been sold on Friday night. I still came in, looking at reserving a Corolla hybrid coming in in about a month. When I arrived, I was handed off to Anthony. When I spoke with Shannon on the phone, I specifically asked if the dealership was doing a markup/market adjustment over MSRP and she told me that they were not marking cars up for local Charleston residents. Lo and behold, the first thing on the itemized price sheet Anthony gave me was a $2000 markup over MSRP. I totally understand a markup given the absurd market conditions at the moment and I went into the process expecting to pay one. It just felt bad to be blatantly lied to on the phone just to get me into the dealership. Anthony was friendly, knowledgeable, and had a great sense of humor. He didn't pressure me at all and helped me explore options. He was an excellent salesperson to work with. There was a minimal amount of upsell/random crap in the sales process and Anthony was very transparent about total itemized out the door pricing from the moment I walked in the door. On the whole it has been a pleasant dealership experience so far, aside from the lying on the phone. I ended up putting a deposit down on a Corolla hybrid which should be arriving in a month. I'll keep my review updated with my experience through the transit and arrival of my vehicle. I'll consider Fred Anderson Toyota the next time I'm buying a vehicle in the area, but they definitely haven't earned a lifelong customer or advocate at this point. More

Report | Print

When we first arrived to the dealership we only were interested in a few used cars to look at. We asked for a sales associate and Anthony Casiechitty assisted us with looking at the cars. One thing for interested in a few used cars to look at. We asked for a sales associate and Anthony Casiechitty assisted us with looking at the cars. One thing for sure is that we don’t like being pressured into buying a car that we don’t like or whatever is comfortable for us. Anthony did not do that at all! He took his time with us and let us see the cars that we were interested in and pointed out a couple more options. We told him our price range and what we were looking for as well and he found us more options. We found a car that was excellent for us and I would say that Anthony has got to be the best sales person there. Our experience with him and the dealership were amazing. The loan manager Matt is also great to work with. He definitely knows what he is doing and sped up the process to get us done and out. The experience was a great one and we’ve been searching for cars for months and they really took care of us. I’d highly recommend anyone to shop here for their next car! Thanks Anthony and Matt! Have a great new year! More

Report | Print

The staff are friendly, helpful, and accommodating. They do their best to find the car for you. They do their best to find the car for you. More

Report | Print

Fred Anderson Toyota is the best place to buy. My salesman was Anthony Casiechitty, very knowledgeable about Toyota and answered all questions we had. We ordered our van in February and Anthony fo My salesman was Anthony Casiechitty, very knowledgeable about Toyota and answered all questions we had. We ordered our van in February and Anthony followed up and kept us inform until they were able to find perfect van for our family with all the requirements that we had. Couldn’t have asked for better customer service to make the buying process as easy as possible. I strongly recommend visiting Fred Anderson if you’re in the market for a new car. More

Report | Print

Anthony was a great sales person. Checked in regularly while waiting for my car to arrive. Matt the finance guy answered all my questions. Checked in regularly while waiting for my car to arrive. Matt the finance guy answered all my questions. More

Report | Print

Great experience with Fred Anderson. This is the second car I buy from them and everything went well. Ask for Anthony C., very patient and he will answer all your questions. No market ad This is the second car I buy from them and everything went well. Ask for Anthony C., very patient and he will answer all your questions. No market adjustment there. More

Report | Print

I’ve purchased 3 vehicles from Fred Anderson Toyota and I’ve never had any issues! Shout out to Leroy in services for always be kind and professional! At Fred Anderson Toyota the employees are very kind an I’ve never had any issues! Shout out to Leroy in services for always be kind and professional! At Fred Anderson Toyota the employees are very kind and will work with you to get you where you need to be. Shout out to Anthony in Sales for excellent customer service! He was very patient and willing to assist us! Toyotas are great cars but to top it off the great communication and customer service is incredible at Fred Anderson Toyota!!!!! Loving all my cars!!! More

Report | Print

Very pleased with my 2022 Tundra purchase experience. My salesman (Anthony) kept me updated on status on the delivery of my vehicle; and did his utmost to make sure I was satisfied with the vehicle. My salesman (Anthony) kept me updated on status on the delivery of my vehicle; and did his utmost to make sure I was satisfied with the vehicle. More

Report | Print

Anthony was extremely helpful and very responsive. My order took about 8 months and he was there every step of the way! My order took about 8 months and he was there every step of the way! More

Report | Print