Anthony Cecena | Page 2

Vehicle Delivery Nightmare A dealership should deliver a clean vehicle - no excuses. Saturday delivery of a vehicle should not take 5 hours. We made an appointment five days b A dealership should deliver a clean vehicle - no excuses. Saturday delivery of a vehicle should not take 5 hours. We made an appointment five days before delivery, confirmed our appointment that morning and when we arrived, our vehicle could not be located. We had made a quick decision to buy the vehicle, had a cash sale with good, clean trades and provided ten days of prep time to allow the dealership to install the added options prior to pick up. We can recommend our sales rep, Paul Meeks but we simply cannot recommend the dealership. We expected a Honda dealership to have the same quality control and attention to detail as an Acura dealer. We were wrong. The dealership screwed up the delivery of a $43,000+ vehicle. More

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The real legend of Honda is Tiffany Springs Honda!!! We have bought 3 new Hondas from Wally! We think he is fantastic, and we look forward to buying our 4th! Tiffany springs Honda is the best! We have bought 3 new Hondas from Wally! We think he is fantastic, and we look forward to buying our 4th! Tiffany springs Honda is the best! More

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Great service Excellent service from start to finish. No pressure. Worked hard for my situation. Everyone should utilize the company for your next car. Mr Bill Robi Excellent service from start to finish. No pressure. Worked hard for my situation. Everyone should utilize the company for your next car. Mr Bill Robinson was amazing. More

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Excellent! We bought our 2007 CR-V here and loved it so much wanted to buy our 2017 model from Vickie Basham. As usual, Vickie had everything ready for our appoi We bought our 2007 CR-V here and loved it so much wanted to buy our 2017 model from Vickie Basham. As usual, Vickie had everything ready for our appointment and we love our new CR-V! More

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2nd purchase This is the 2nd purchase I have made from Honda of Tiffany Springs!!,This time I purchased a Toyota Tacoma after my Tundra had been damaged, Cudos to This is the 2nd purchase I have made from Honda of Tiffany Springs!!,This time I purchased a Toyota Tacoma after my Tundra had been damaged, Cudos to Joe Ryan, Anthony Cecena and Tim Minter for another pleasurable experience!!! More

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Fantastic Service! This is the second car I've purchased from Honda of Tiffany Springs. Hands down the best experience ever - both times! No pressure to force me into a This is the second car I've purchased from Honda of Tiffany Springs. Hands down the best experience ever - both times! No pressure to force me into a car that didn't fit my financial or lifestyle needs. Thank you! More

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The best car dealership EVER! My Salesman was Mr. Bill Robinson, although it feels strange calling him a salesman when he made me feel like family. I walked in unsure and nervous a My Salesman was Mr. Bill Robinson, although it feels strange calling him a salesman when he made me feel like family. I walked in unsure and nervous and I didn't know if I would be able to walk out with a vehicle. From the beginning Mr. Bill and the Staff made me feel welcomed. They walked me through everything, did not pressure me into anything. I just don't have enough words to say how awesome my experience was. A huge THANK YOU to you all!!! More

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It was well They were very patient with my process, and I would recommend Honda to my friends and family. I love my Honda Accord and I will return to purchase ano They were very patient with my process, and I would recommend Honda to my friends and family. I love my Honda Accord and I will return to purchase another vehicle , Awesome Company More

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2nd CRV from Tiffany Springs Honda This is the 2nd CRV I've bought from Brian Cobb at Tiffany Springs Honda. I had an excellent experience both times. I wouldn't buy anywhere else. This is the 2nd CRV I've bought from Brian Cobb at Tiffany Springs Honda. I had an excellent experience both times. I wouldn't buy anywhere else. More

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Very Troubling I went in to buy a car and the car to begin with was over priced by $3000 over the Kelly bluebook price. I tried to haggle with the Salsman but he wou I went in to buy a car and the car to begin with was over priced by $3000 over the Kelly bluebook price. I tried to haggle with the Salsman but he would not go down to the price I was asking for even after the car died on the test drive because the battery was dead. I know that the price haggling is expected so I left and came back 2 days later and those two days I never got a call from the salesman which surprised me. I was finally able to talk to salesman into the price that I wanted for the car and was able to take the car home the next night. The next day I see that the lip on the front bumper was not installed correctly so I went back to get it fixed. The used car parts manager agreed to fix it and call me in a week at soon as the part was in so that I could get it replaced. A week went by and I never got a call back so I called the manager that ordered the used car parts and he said that he'd call me back in two more weeks. I called back two weeks later and he said that he was going to call me in another week, I started to get really irritated because I had been three weeks and I still didn't have my part so I decided to escalate to the general manager of the dealership and into weeks time left about five messages and I never got a call back through email or voicemail and neither did the dealership manager ever call me. This was extremely frustrating so I decided to go in myself and talk to the manager myself but he wasn't in so the salesman took in the request and make sure that I got my part ordered that day. I was absolutely baffled to know that after 2 months my part was still not even ordered. After I made sure that the part was ordered the part was in three days later and was finally installed after two months of haggling with the parts manager. I will never return back to this dealership as I have dealt with three other dealerships before and never had this problem. My next choice of dealership will be for sure Legends Honda. The only reason I did not get the car at legends Honda is because they didn't have the choice of car that I wanted. More

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