Anthony Ciarlo

Very helpful everything was done online and over the phone. They delivered my car to me and explained everything that I needed to know. Answered any questions that I had. So friendly a joy to do busines phone. They delivered my car to me and explained everything that I needed to know. Answered any questions that I had. So friendly a joy to do business with More

by Mooretravel12317 Verified Customer Verified Customer

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Excellent, courteous, fast and reliable service especially from Norman. Highly recommended for all types of services. especially from Norman. Highly recommended for all types of services. More

by JHP1781 Verified Customer Verified Customer

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Chris was fantastic. He was patient and fair, it was actually a pleasure dealing with him. He was patient and fair, it was actually a pleasure dealing with him. More

by Jamisonmark Verified Customer Verified Customer

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Deal was very beneficial and the process was extremely smooth. Love my new 2025 Sierra Thank you to Performance GMC smooth. Love my new 2025 Sierra Thank you to Performance GMC More

by RBURT906 Verified Customer Verified Customer

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Great Service, Customer service a 10 also Gerson Doliscat. Between the two great experience. Would Recommend to others. Doliscat. Between the two great experience. Would Recommend to others. More

by BARMAN10 Verified Customer Verified Customer

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Great group of people and a pleasure to deal with. I would definitely recommend and purchase from again. I would definitely recommend and purchase from again. More

by tomgoehring2003 Verified Customer Verified Customer

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An amazing experience, especially with Anthony Same day very good. Service loved it. Thank you so very much very good. Service loved it. Thank you so very much More

by MOSESZUPNICK Verified Customer Verified Customer

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The staff was professional and great to work with. Went above and beyond to get me a car that met my needs. Went above and beyond to get me a car that met my needs. More

by DAAJ5 Verified Customer Verified Customer

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I live 5. Hours away from the dealership and made a deal with my salesperson on the phone. After I got home I found out that the deal I thought we agreed on wa Hours away from the dealership and made a deal with my salesperson on the phone. After I got home I found out that the deal I thought we agreed on was not. I talked to my salesperson and the sales manager and told them I was not happy. After talking with the sales manager he wanted to make things right. He went out of his way to make sure I was 100% satisfied. I can not thank this dealership enough. Thank you Anthony and Gerson! More

by hooter2166 Verified Customer Verified Customer

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Horrible Experience. On Jan 20th we bought a 74K truck from Cedar Knolls. Everything was fine when they were taking our money. They issued a temp NJ tag that expir On Jan 20th we bought a 74K truck from Cedar Knolls. Everything was fine when they were taking our money. They issued a temp NJ tag that expired on Feb 18th. On Feb 9th I began asking the dealership for info. I called PennDOT. They had no record of the truck registration being processed. Salesman Will Sharpe took my call that Fri. He stated he would call back w info. He never called back. Called again late in day Fri. He repeated that he would call when he gets info. Called Monday Feb 12th , Mr. Sharpe would not return my calls. I Called PennDot again. They had no record of registration transfer being processed. Feb 13th called again Asked for Sales Manager Leonard Clarke. He did not have the courtesy to get on the phone with me. He told the rep. that answered the phone that the registration would be in either today the 13th or tomorrow Feb 14th. I also asked for the general Manager Anthony Ciarlo . I was told he was not in. The registration did not arrive. Feb15th called PennDOT, they had no evidence of the registration being processed. Also called NJDMV they also had no evidence of anything being processed. I called several performance dealerships trying to reach a district or regional manager. Finally I reached a rep. who took my info. and stated she would look into it. Feb 15th at 3:55p.m. General Mgr. Anthony Ciarlo called me. Gave him info. He Stated this is the first time he was hearing of this issue. I Explained I could not drive the truck after the 18th because of the expired temp NJ tag. He stated he sent an email (an email?) to their licensing dept., he is awaiting a reply. Feb 16th I again called looking to speak with a regional district manager. No luck. I did receive a call from VP Steve on Feb 16th at 4:55p.m. I gave him all the info. and he stated he would contact me on Tuesday Feb 20th with an update. He did state that the paperwork was just sent out on 2/15/24. That is 26 days after the purchase of the truck. (really?). Feb 20th. VP Steve never called as promised. I did receive a call from a rep. mid afternoon that they had just received the registration. I asked that she overnight mail it to me since I currently could not drive the truck since Feb 18th. She stated she would. I received a call from GM Anthony Ciarlo, late that afternoon, asking if I received a call about the registration. I told him I did and again explained my frustration with the complete and total lack of customer service by his dealership and everyone involved. I did not receive the registration until Friday late afternoon Feb 23rd. I was not able to drive the 74K truck I purchased on Jan 20th for 5 days. Unbelievable! The service after the sale provided by this dealership, at all levels was abhorent. More

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