hello , my name is Will . As you can see I have a strong interest in cars and also love sharing knowledge about them during our sales process. I would love to go over any questions about our dealership and vehicles , however I would love to tell you more about myself. I am a father of amazing twins . raised in Montclair "go Mounties" I am a big sports fan and my favorite teams are the Denver broncos , Miami heat and St louis cardinals I enjoy paintballing, music ,cars, dogs and action movies.
Read moreDealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
Specialties & Trainings
customer service specialists
37 Reviews
Write a Review37 Reviews of William Sharpe
April 24, 2024
Will Sharpe was a total professional, always courteous and most certainly more knowledgeable about the Avenir than sales associates at other dealerships we have been to. We are an older couple, not as qu and most certainly more knowledgeable about the Avenir than sales associates at other dealerships we have been to. We are an older couple, not as quick on the uptake as we used to be, and we were so grateful for Will's infinite patience with us. Will is truly a credit to your team at Performance Buick GMC. More
April 14, 2024
Will was beyond amazing. There are no words for how patient, diligent, and thorough he was with me - even when I was unsure of what I wanted. I dread car shopping, and Will There are no words for how patient, diligent, and thorough he was with me - even when I was unsure of what I wanted. I dread car shopping, and Will made it easy - on top of getting a great deal. I wish everything was this easy! More
Other Employees Tagged: Mark Bougas
March 23, 2024
Great service, I am a new customer and feel very confident about all of my services needs confident about all of my services needs More
Other Employees Tagged: Jacob Stevenson
March 04, 2024
Will was fantastic and incredibly knowledgeable. The experience was much better than I had expected. The experience was much better than I had expected. More
Other Employees Tagged: Mark Bougas
March 01, 2024
First off, Will Sharpe was wonderful! ! This review is not a reflection of his service whatsoever. However, I cannot say that about the rest of his team. His manager, Anthony, was great to ! This review is not a reflection of his service whatsoever. However, I cannot say that about the rest of his team. His manager, Anthony, was great to speak with on the phone, but when we arrived for the vehicle he had very little time for us and was less than personable. The car was supposed to have four new tires, but only had two. They told us the heated seat in the front worked and had the lead service person come out to tell us he checked everything. It doesn't work and is getting fixed as we speak. They also forced us into buying spot insurance because our insurance agency was closed on a Saturday, even though, by law, we should have a grace period for us to provide them with proof of insurance. More
February 28, 2024
Will was extremely knowledgeable and a pleasure to work with. He went above and beyond to ensure we had a good experience and were happy with our purchase. with. He went above and beyond to ensure we had a good experience and were happy with our purchase. More
February 24, 2024
Horrible Experience. On Jan 20th we bought a 74K truck from Cedar Knolls. Everything was fine when they were taking our money. They issued a temp NJ tag that expir On Jan 20th we bought a 74K truck from Cedar Knolls. Everything was fine when they were taking our money. They issued a temp NJ tag that expired on Feb 18th. On Feb 9th I began asking the dealership for info. I called PennDOT. They had no record of the truck registration being processed. Salesman Will Sharpe took my call that Fri. He stated he would call back w info. He never called back. Called again late in day Fri. He repeated that he would call when he gets info. Called Monday Feb 12th , Mr. Sharpe would not return my calls. I Called PennDot again. They had no record of registration transfer being processed. Feb 13th called again Asked for Sales Manager Leonard Clarke. He did not have the courtesy to get on the phone with me. He told the rep. that answered the phone that the registration would be in either today the 13th or tomorrow Feb 14th. I also asked for the general Manager Anthony Ciarlo . I was told he was not in. The registration did not arrive. Feb15th called PennDOT, they had no evidence of the registration being processed. Also called NJDMV they also had no evidence of anything being processed. I called several performance dealerships trying to reach a district or regional manager. Finally I reached a rep. who took my info. and stated she would look into it. Feb 15th at 3:55p.m. General Mgr. Anthony Ciarlo called me. Gave him info. He Stated this is the first time he was hearing of this issue. I Explained I could not drive the truck after the 18th because of the expired temp NJ tag. He stated he sent an email (an email?) to their licensing dept., he is awaiting a reply. Feb 16th I again called looking to speak with a regional district manager. No luck. I did receive a call from VP Steve on Feb 16th at 4:55p.m. I gave him all the info. and he stated he would contact me on Tuesday Feb 20th with an update. He did state that the paperwork was just sent out on 2/15/24. That is 26 days after the purchase of the truck. (really?). Feb 20th. VP Steve never called as promised. I did receive a call from a rep. mid afternoon that they had just received the registration. I asked that she overnight mail it to me since I currently could not drive the truck since Feb 18th. She stated she would. I received a call from GM Anthony Ciarlo, late that afternoon, asking if I received a call about the registration. I told him I did and again explained my frustration with the complete and total lack of customer service by his dealership and everyone involved. I did not receive the registration until Friday late afternoon Feb 23rd. I was not able to drive the 74K truck I purchased on Jan 20th for 5 days. Unbelievable! The service after the sale provided by this dealership, at all levels was abhorent. More
Other Employees Tagged: Anthony Ciarlo, Leonard Clark, Mark Bougas , Leonard Clarke (sales Manager Rating 1) Steve (V.P.) rating 1.
February 05, 2024
Most satisfied with dealership. Would definitely use them again, and recommend them to others for GMC or Buick Would definitely use them again, and recommend them to others for GMC or Buick More
Other Employees Tagged: Anthony Ciarlo, Leonard Clark, Mark Bougas
January 08, 2024
Will was awesome, not pushy at all and was able to work with me on my payment goals. He went above and beyond getting me the best possible sale. with me on my payment goals. He went above and beyond getting me the best possible sale. More
Other Employees Tagged: Mark Bougas