Anthony Grippo | Page 24

dedicated staff friendly honest and able You get honest prices and great maintenance support for the life of your vehicle. Prices are fair and work is excellent. We have purchased subarus You get honest prices and great maintenance support for the life of your vehicle. Prices are fair and work is excellent. We have purchased subarus from Bay Ridge Subaru over the years and recommended friends. Great cars for the money. More

by LMA6 Verified Customer Verified Customer

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Very positive. Pamela, the service representative was great Prompt servicing and good work. My exhaust rattling was a loose clamp. The technician identified that my vehicle needed a brake replacement which is Prompt servicing and good work. My exhaust rattling was a loose clamp. The technician identified that my vehicle needed a brake replacement which is then had done.. The service representative kept me informed as to how much everything would cost and how long the repair would take. Honest interaction is appreciated by me! More

by CAPTAINMIKE225 Verified Customer Verified Customer

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Perfect!!! This is the only dealership to buy a used Subaru. They worked with me for 2+ months to find a forester that met my criteria with no sales pressure!! E This is the only dealership to buy a used Subaru. They worked with me for 2+ months to find a forester that met my criteria with no sales pressure!! Extraordinary!! More

by TonyFish Verified Customer Verified Customer

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Outstanding Service I have had my car serviced at Subaru Bay Ridge for greater than 10 years. I was so pleased that now my daughter now has a Subaru. I have had my car serviced at Subaru Bay Ridge for greater than 10 years. I was so pleased that now my daughter now has a Subaru. More

by MYRNALYONSWILLIAMS Verified Customer Verified Customer

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Poor experience with Anthony Grippo We bought a Certified Pre-Owned vehicle from salesman Anthony Grippo in early 2017. When we got home we realized that the car lacked floor mats (whic We bought a Certified Pre-Owned vehicle from salesman Anthony Grippo in early 2017. When we got home we realized that the car lacked floor mats (which we overlooked while at the dealership). I called Anthony about two or three times to request the floor mats, thinking this is small potatoes to a dealership. Each time, Anthony promised to get them to me. It never happened. Worse yet, about a month later, during a rainy day, I realized that the car's rear window wiper was not working, and confirmed with an independent mechanic that it would cost a few hundred to replace the parts. I wrote to Michael Chiusano (General Sales Manager) and Anthony Grippo, noting that something like this should not have happened on a Certified Pre-Owned vehicle that is supposed to pass through a series of multi-point tests. What happened? I never heard back. More

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2018 crosstrek I came in one Sunday with my daughter and met Anthony Grippo he gave me pricing which I than cross shopped, He and what I am told is the whole dealers I came in one Sunday with my daughter and met Anthony Grippo he gave me pricing which I than cross shopped, He and what I am told is the whole dealership are extremely straight forward they will not take advantage of you I was made to feel comfortable not that hair standing sick to your stomach feeling when you are normally purchasing a car! I love my car I feel I got a great deal and I will highly recommend Anthony Grippo to my friends and family looking for a Subaru Thank you again Anthony! More

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A difficult situation turned positive We had a positive car buying experience at Bay Ridge Subaru, thanks to Anthony Grippo. Anthony's integrity and helpfulness is a true asset to the team We had a positive car buying experience at Bay Ridge Subaru, thanks to Anthony Grippo. Anthony's integrity and helpfulness is a true asset to the team at Bay Ridge. He evaluated a difficult situation clearly and did the right thing. Anthony far exceeded our expectations and turned our car buying experience into a very positive one. A quick bit of background: Our experience working with Anthony during the purchasing process of our certified pre-owned 2014 Subaru Outback went smoothly. However, after we drove the car home we noticed problems with the two rear tires. We contacted Anthony about the problem. He set up an appointment for us when the Service Department again opened on Monday. When we arrived at Bay Ridge Subaru, Anthony met us and looked at the tires with the service manager, Andrew. Apologizing for the car not being up to certified pre-owned standards, he assured us that it would be taken care of right away. We waited while two new tires were installed. Bay Ridge Subaru has a good team of people and Anthony Grippo is right at the top as far as we are concerned. When we are ready to purchase another Subaru, we will contact Anthony first. Of that you can be sure! More

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Very nice and quick Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site. More

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Excellent service We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whether We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whether buying or leasing was best for us. He never pressured us or "fast talked" us, and offered us the best deal of all the Subaru dealers we visited. We also met with Michael Chiusano and he was equally helpful, informative and non-pressuring. Once we had purchased the vehicle, Anthony took the time to familiarize us with it and show us how the equipment worked, and even told us that we could call him any time if we had any further questions. More

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GREAT SERVICE SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER. SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER. More

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