Anthony Horton
Service Advisor
Ferman Chevrolet Tarpon Springs
43520 US Hwy 19 N
Tarpon Springs, FL 34689
9 Reviews
Write a Review9 Reviews of Anthony Horton
July 06, 2026
The dealership and my contact in the service department did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify th did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify the actual issue, which turned out to be that I needed a new 12V battery and to fix the loose wire. I especially want to recognize Arte who was the service advisor I worked with. He made the entire process easy, smooth, and straightforward from start to finish. He provided excellent customer service, communicated each step clearly, and has a great ability to keep customers calm during what can be a very stressful situation when their vehicle has unexpected problems. He was also able to provide me with a loaner vehicle for three days, or for as long as I needed until my car was repaired, which made the whole experience much less stressful. Overall, I had a great experience. The dealership was honest, efficient, and professional, and I would definitely recommend them. More
Other Employees Tagged: Steve Kikta, Art Tavoularis, Dylan Kyser
July 04, 2026
Kind of torn. I purchased a high end used car that was 3 years old for $40,000 and after 6 1/2 months the battery died. I had driven it about 1,000 miles One w I purchased a high end used car that was 3 years old for $40,000 and after 6 1/2 months the battery died. I had driven it about 1,000 miles One would expect a dealer upon taking the car in, service it and change the battery, windshield wipers and any degraded part. I was told as I had the car longer than 6 months, they would not replace the battery. I was originally quoted a price and did get a discount. Or did I? Quote high and give back to appease? Bottom line. I feel a battery should have been installed at no cost. More
June 23, 2026
Dropped off truck for one issue, picked it up with two new issues. They charge for guesses, not diagnosis. new issues. They charge for guesses, not diagnosis. More
Other Employees Tagged: Steve Kikta, Art Tavoularis, Dylan Kyser , Tony Lang

