Anthony Petito | Page 4

They work as an awesomevteam both Herode & Jayson, we did most on the phone, made life easy thanx Again Paragon Honda did most on the phone, made life easy thanx Again Paragon Honda More

Print

Great experience ! Had car delivered almost same day as placed the order. Great customer service everyone was pleasure to deal with ! Had car delivered almost same day as placed the order. Great customer service everyone was pleasure to deal with ! More

Print

This dealership’s service department is beyond crooked. They quoted me an absurd amount t of money to replace spark plugs, 4x what it should be. There were many other items that were quoted way above mark They quoted me an absurd amount t of money to replace spark plugs, 4x what it should be. There were many other items that were quoted way above market rates. I will never buy a car from them again. More

Print

The service is some amazing incredible Herode is an amazing person he gives number 1 service amazing person he gives number 1 service More

Print

This the 3rd Honda CRV that I bought from you and every single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 i single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 insurances for the amount of $5500 and Honda maintenance doesn’t change a damaged tire or change a filter telling me that is not covered by the insurance. I bought brand new car and is under the warranty and with 3aditional insurance is still not covered. My experience with Honda Paragon maintenance and financial is not great, I see as a form of abuse. I prefer to sell back the insurance to Honda and to get an outside company. Honda Paragon let me down. Thank you Augustin Mateescu matees@msn.com 347-251-6433 More

Print

extremely poor customer relationship. too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationsh too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationship. i will never recommend any other person.extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship More

Print

Herode is very attentive and patient. He listens and is efficient at meeting the consumers needs. He listens and is efficient at meeting the consumers needs. More

Print

I got there at 5:35 for a 6pm oil change appointment. That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning. They said I had a mail in the tire. They put in a plug instead of changing the tire. My TPMS light has been on for 5 weeks because they didn’t fix the leak! I went to another dealership to fix it only to be told they can’t honor the tire warranty & to go back to my home dealership. Now I’m waiting for someone to call me to get a loaner so I can get the tire changed. I got the car in July! This service is horrible More

Print

So initially I was really upset about some issues I was having with cpo 2016 Honda Accord, and the service center. After just a few hours , I was called back and Denise reached out to my finance dept ans having with cpo 2016 Honda Accord, and the service center. After just a few hours , I was called back and Denise reached out to my finance dept ans go the extra steps needed to have my car repaired,and had the manager Alex reach out to me as well. He asked that I bring my vehicle in and I did the very next morning. Alex and Denise greeted me listened to my issues and immediately had a technician on working on my vehicle. After just a short time he came out and explained exactly what the issue was and offered me the solutions to fix my vehicle. After my recent experience with the service department and Denise and Alex I will most definitely be purchasing another vehicle from paragon Honda. I am currently sitting in their office and elated that my vehicle will be repaired. The both of these employees have gone above and beyond to listen to me and help me, and address my issues and concerns and finally make me happy satisfied customer. I will definitely recommend paragon Honda and their cpo vehicles and their service center. More

Print

I took my 2019 Honda Civic to Paragon Honda on Friday May 27th. The problem being that the car’s AC blows hot air on the driver’s side. This is a factory defect, the condenser leaks, and Honda sent a letter 27th. The problem being that the car’s AC blows hot air on the driver’s side. This is a factory defect, the condenser leaks, and Honda sent a letter stating the warranty on the condenser is extended for 10 years. Well, I tried calling my service advisor, who is the worst by the way, to ask about the status of my car and he never called me back. I even emailed him and he didn’t respond. I went to pick up my car on Saturday, José Rojas, my designated service advisor made up that my car was fixed and that it was the condenser which is covered by the extended warranty. I got in the car, the AC blew even hotter air, meaning that the car was never fixed. They never touched my car. I told José the AC was not working still and he pretended to be surprised and said that there must’ve been something else wrong. He said my car would be done first thing Sunday morning. When I went to pick up my car, José was nowhere to be found since it’s his day off. I asked an employee, who reluctantly helped, about the status of my car. She said that the problem was not the condenser but they don’t know where the leak is coming from. So they were asking for me to pay $550 to fix something they supposedly did not know why it was happening. This leads me to believe they just don’t want to honor the extended warranty. There’s no way Paragon Honda should be allowed to say the offer a service when the reality is they don’t. More

Print