Anthony Proano
Anthony Proano at Lake Ford

Anthony Proano | Page 6

Servcice Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

Contact Me
4.4
108 Reviews
4.4

108 Reviews

Write a Review

108 Reviews of Anthony Proano

August 28, 2025

Dealership Rating
Employee Rating

Anthony was very polite and professional. He let me know he was on his way. Did a good job on replacing the recalled airbag. More

by jld29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Did a great job was done in a timely manner did appreciate the car wash More

by larryjames0957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Anthony was very professional and forthright in his communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

August 20, 2025

Dealership Rating
Employee Rating

I was pleased with the welcoming reception from Anthony as I was a walk in first time service customer More

by jimwojo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

Tire repair took longer than I expected, but I didn't have an appointment. The price was fair. More

by Simplytracyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

They are very reliable and you can count on getting your car done right and in a timely manner More

by cmatyas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2025

Dealership Rating
Employee Rating

Very helpful and focused on customer needs. Clean dealership with good selection of vehicles for me. More

by J_bartley
Recommend Dealer
Yes

Other Employees Tagged: Nathan Galbraith

July 30, 2025

Dealership Rating
Employee Rating

Great customer service and timely appointment availability , Easy to talk with staff and prompt response More

by kerri.livermore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

My experience at this dealership was extremely disappointing. After waiting seven weeks for a transmission repair, the car failed within hours of being returned to me. Communication was inconsiste More

by Taylorrossey
Recommend Dealer
No

Other Employees Tagged: Anthony Proano

Jul 31, 2025

Lake Ford responded

We’re very sorry to hear about your recent experience and truly regret the frustration it’s caused. Waiting weeks for a major repair only to encounter another issue so soon after is understandably upsetting, and your concerns about communication and accountability are not something we take lightly. Have these concerns been discussed with our service manager? If not, we’d really appreciate the opportunity to speak with you directly and work toward a resolution. Please let us know if it’s okay for someone from our management team to reach out, or feel free to contact us at 414-281-6100 at your convenience. We’d like to understand more about what happened and see what we can do to help make this right.

Jul 31, 2025

Taylorrossey responded

I already spoke with your service manager — who admitted there were issues but still refused to help. After paying over $4,600 and waiting seven weeks, my transmission failed within hours of pickup, and I was told I’d have to pay another $3,400 for a second repair. I was told to have it removed from Lake Ford and towed back to my house, and it’s now sitting in my driveway completely inoperable. If this is how your team handles customers, I genuinely hope the owner is aware — because it’s unacceptable. If you need to reach me. Here is my email- taylorrossey@gmail.com I will not be taking phone calls.

July 21, 2025

Dealership Rating
Employee Rating

Not satisfied with this Ford dealership. * They didn’t fix the problem in my car, even after I explained it clearly. I paid for repairs, but the issue is still there. I had to come back again More

by C.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Steele

...
6
...

Dealership Inventory (252 Vehicles)

used 2020 Ford Expedition Max car, priced at $24,389
2020 Ford Expedition Max
used
Star White Platinum Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $61,001
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford Bronco car, priced at $51,137
2025 Ford Bronco
used
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car, priced at $23,474
2023 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Escape car, priced at $24,486
2024 Ford Escape
used
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
used 2025 Ford Bronco car, priced at $53,865
2025 Ford Bronco
used
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive