Anthony Proano | Page 5

Easy to get to. When I initially drop the car off to see why the check engine light was on, Anthony (service writer) said it might be a day or so. And that was not a When I initially drop the car off to see why the check engine light was on, Anthony (service writer) said it might be a day or so. And that was not a big deal but within 30-40 min I got a call back and an answer and why it was on. More

by Aftermath_008 Verified Customer Verified Customer

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Great service! Amazing customer care! Thank you Luis ! Service appointment on time!! Great job guys. Amazing customer care! Thank you Luis ! Service appointment on time!! Great job guys. More

by Mike D Verified Customer Verified Customer

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Was happy that Lake Ford corrected the problems we were having with our car after the services we had completed. The car is still running great right now. having with our car after the services we had completed. The car is still running great right now. More

by Gayle Verified Customer Verified Customer

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Anthony is a true professional. He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always ri He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always right on target. He communicates when I am waiting for the car and updates me with any delays or new issues promptly. My paperwork is always ready when I pick up my car and check out is a breeze. I have owned six Fords, all purchased from another dealership. Any Ford I purchases or lease moving forward will definitely be from Lake Ford. The entire team makes you feel welcome. The facility itself is clean, bright, and welcoming. Glad I moved and discovered this gem of a dealership. More

by DENISE.CALLAWAY Verified Customer Verified Customer

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Over all was great. Trying to over sell product or upgrade product with a truck that has 18000 miles on it wasn't so productive after I asked for the fluids to be checke Trying to over sell product or upgrade product with a truck that has 18000 miles on it wasn't so productive after I asked for the fluids to be checked because I tow a camper. More

by MLILLYBOSS Verified Customer Verified Customer

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had a problem returning messages that made it impossible to receive a loaner which i really needed after the suv was not done when promised to receive a loaner which i really needed after the suv was not done when promised More

by TTOL731559 Verified Customer Verified Customer

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It was easy to drop off my vehicle. It was great to have a loaner! The staff were professional. It was great to have a loaner! The staff were professional. More

by SUSANGOLDSMITH Verified Customer Verified Customer

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The employees at the dealership are very helpful and friendly always willing to listen and explain what is going on with your vehicle I always take my vehicle to them. Go Team Ford friendly always willing to listen and explain what is going on with your vehicle I always take my vehicle to them. Go Team Ford More

by Anniejohnson42 Verified Customer Verified Customer

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Anthony was very polite and professional. He let me know he was on his way. Did a good job on replacing the recalled airbag. He let me know he was on his way. Did a good job on replacing the recalled airbag. More

by jld29 Verified Customer Verified Customer

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Did a great job was done in a timely manner did appreciate the car wash appreciate the car wash More

by larryjames0957 Verified Customer Verified Customer

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