Anthony Proano
Anthony Proano at Lake Ford

Anthony Proano

Servcice Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.4
102 Reviews
4.4

102 Reviews

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102 Reviews of Anthony Proano

June 21, 2026

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Employee Rating

Very professional Work was done in a timely manner. Great communication when the job was completed More

by jtjankowski
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

June 13, 2026

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Employee Rating

Abhorrently expensive and a waste of time. Your automated system is a piece of xxxx. More

by marcusahauge
Recommend Dealer
No

Other Employees Tagged: Anthony Proano

Jul 09, 2026

Lake Ford responded

Thank you for your feedback. We're sorry to hear that your experience was frustrating. We understand how important both your time and a reliable automated system are, and it's disappointing to know we fell short. Your comments have been shared with our team as we continue working to improve our processes and technology. We would appreciate the opportunity to learn more about what happened and see if there's anything we can do to make things right. If you're willing, please contact our management team at your convenience. We value your business and hope you'll give us another chance to provide the level of service you expect.

June 11, 2026

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The dealership is probably good except for this last time I was there. All I wanted was a. Oil change and tire rotation because I had a coupon. They did the oil change then they came out and said they couldn More

by Badbadger38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2026

Lake Ford responded

Thank you for taking the time to share your experience. We're sorry to hear your recent visit left you feeling frustrated. We understand your concerns regarding the tire rotation and lug nuts. Our technicians are trained to inspect lug nuts carefully, as swollen lug nuts are a common issue on some vehicles and can be damaged or become unsafe if the incorrect socket is used. That said, we also understand your perspective and appreciate you sharing your knowledge and experience. Our goal is always to provide honest recommendations while completing the requested service whenever it can be done safely. We're glad we were ultimately able to complete the tire rotation, but we're sorry the experience left you questioning your confidence in us. We appreciate your feedback, as it helps us improve our communication with customers. We hope you'll consider giving us another opportunity to provide you with the level of service you expect and deserve.

May 13, 2026

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Very focused on getting me the service I needed without any hassle. Very responsive to my questions. More

by Edward.reese.jr
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

April 28, 2026

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Employee Rating

Well aside from the fact that the mechanic used the wrong socket on the nuts instead of using a correct size one. And charging 3% on credit card is a big turn off. Other than that okay I guess More

by Never go to All-star Honda
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

Apr 28, 2026

Never go to All-star Honda responded

Well aside from the fact that the mechanic used the wrong socket on the nuts, and charging 3% on credit card is a big turn off. Other than that okay I guess

April 22, 2026

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They listened to what I wanted and did exactly that. Also it is very big help to have you ick I my car and deliver it back to me. More

by Joanmerkt
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

Apr 22, 2026

Joanmerkt responded

pick up my car is what I meant to say.

March 25, 2026

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I had a great experience at Lake Ford. Great dealership, great service. Very good, very nice! More

by TracyMcGrady
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards, Lucas Sorensen, Brock Ellerson , Luis Hernandez

March 06, 2026

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Tires rotated but air pressure not adjusted. 20lb difference between front and back is required. More

by Ruben
Recommend Dealer
No

March 03, 2026

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I always have an excellent experience whenever I walk through the door Thank you for taking time to explain work that needs to be done to my car. Too bad the prices to fix things have doubled in price wh More

by astiger42
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

February 20, 2026

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Employee Rating

I am concerned that the invocie was was significantly higher that the quote. No disclaimer on the not quoting taxes. Labor seems very high for routine things like brakes. More

by franz1
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Workmanship
Service Time
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Recommend Dealer
No
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