Anthony Rivas-Garcia | Page 7

The Manager for the service department, Carlos, is responsive and great to work with. Anthony was also a huge help with my last appointment. responsive and great to work with. Anthony was also a huge help with my last appointment. More

by AMANDAMDILLARD Verified Customer Verified Customer

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i have been a customer for 2 years, i always get treated as a valued custoner. as a valued custoner. More

by MWELITZKIN Verified Customer Verified Customer

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They stopped issuing courtesy cars and started giving out uber rides. Then they stopped giving out uber rides and started giving $15 uber vouchers so if your house is more than $15 away you have to pay. The uber rides. Then they stopped giving out uber rides and started giving $15 uber vouchers so if your house is more than $15 away you have to pay. The coffee machine never works and they also stopped bringing in donuts. May as well be sitting at a Pep Boys lobby More

by ashlyandcarlos Verified Customer Verified Customer

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Anthony provided good service when zI brought my car in for service two days ago for service two days ago More

by LINDALEWISJAMES Verified Customer Verified Customer

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he was very polite ans helpful and took the time to listen if i had any questions or concerns. listen if i had any questions or concerns. More

by T.HARRISON3 Verified Customer Verified Customer

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I worked with Nick and he could have been more understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait fo understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait for my oil change. No one had told me that it would be that long of a wait for an oil change More

by Rebecca Verified Customer Verified Customer

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I had an appt for oil change. Took 2.5 hours, and then they had me sit for 40 minutes after it was done, didn’t bother coming to tell me. Went to drive home and the tire warning l Took 2.5 hours, and then they had me sit for 40 minutes after it was done, didn’t bother coming to tell me. Went to drive home and the tire warning lights were in. The tires were all dangerously under inflated. Got it home (which is an hour drive) and it’s leaking oil like a sieve. Why? They put double washers on the bolt and replaced the oil housing off kilter, jamming the threads in out of place. Leaked a quart of oil in the way home, another quart over night. My local mechanic replaced the housing and bolts, and then discovered that the passenger cv boot was leaking as well. So the oil change, tire rotation and multi point inspection at Kia cost me $200. Fixing the damage has cost me $1000 and three days of my time. More

by KIADRIVER1326 Verified Customer Verified Customer

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My simple oil change while I waited, with an appointment, and two children, took 3 hours. Nobody checked on me, I had to keep asking for updates. People came and left while I waited, not including having to and two children, took 3 hours. Nobody checked on me, I had to keep asking for updates. People came and left while I waited, not including having to wait to check in until “my tech” came into work, after my appointment time. I specifically asked for them to add air to my tires, and when I left, they had less air in them than when I came in. Add to that they didn’t reset my oil change counter so now my car is continuous dinging at me. I have never had worse service. Normally Findlay Kia is better. More

by KIADRIVER1326 Verified Customer Verified Customer

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Very professional, & did extra work on the recall, I would recommend moves in the lobby if possible would recommend moves in the lobby if possible More

by NONE25 Verified Customer Verified Customer

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They work fast to get the job done to get you to where or what you need to do in a timely manner! what you need to do in a timely manner! More

by Skylar L. Verified Customer Verified Customer

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