Anthony Saenz

Five star ford is very quick to make sure the customers know that Ford is Ford and the Dealership is not Ford. Seems interesting when pressing on the Ford Dealer about a service deal / issue they want to know that Ford is Ford and the Dealership is not Ford. Seems interesting when pressing on the Ford Dealer about a service deal / issue they want to delineate they are not Ford and ask me the customer to call a Ford customer service line that is useless and that’s being polite. So 5 star ford dealer finds the issue with my F 150 and it’s an expensive warranty repair and Ford Manufactor drags their feet in allowing the repair. Due to the costly repair needed the engineers at ford must approve since the ASC mechanics at 5 star ford apparently are not good enough or not trusted by Ford. One should really think of buying a Ford is worth the hassle. Apparently Ford Dealership are different than Ford manufacturers when a problem arises. More

Report | Print

Awesome buying experience! Did most of it by text message. When I showed up to close the deal, it took about 10 minutes. Joe Crawford was very good to deal with and Quinn got Did most of it by text message. When I showed up to close the deal, it took about 10 minutes. Joe Crawford was very good to deal with and Quinn got us through finance. I know these guys worked hard to make it happen for us. Thank you! More

Report | Print

I recently purchased my second truck from Five Star Ford. Joe Crawford on the Sales side was great while Anthony Saenz has always taken care of me on the Service side. Mark Gray too. Highly recommend to Joe Crawford on the Sales side was great while Anthony Saenz has always taken care of me on the Service side. Mark Gray too. Highly recommend to anyone looking to purchase a vehicle, particularly a performance vehicle. Great selection. Attention to detail. And fantastic customer experience. More

Report | Print

I only will buy from Five Star Ford of Dallas thanks to the amazing service and my top notch Salesman Joe Crawford! They always make me feel like family at the dealership and I know I’m getting the best qu the amazing service and my top notch Salesman Joe Crawford! They always make me feel like family at the dealership and I know I’m getting the best quality service and vehicles! I love my Five Star Performance RTR Spec 3 Mustang GT Premium and can’t wait to tell everyone where to get their own performance Ford vehicle! More

Report | Print

Joe was great. He made the whole experience very pleasant and easy. Thanks again Joe! Happy holidays. He made the whole experience very pleasant and easy. Thanks again Joe! Happy holidays. More

Report | Print

Saul was great to work with. He made the process very smooth and easy. We did not feel pressured and he answered all our questions. He was patient with us as we took our time. We He made the process very smooth and easy. We did not feel pressured and he answered all our questions. He was patient with us as we took our time. We will work with him again! More

Report | Print

Anthony Saenz is my service adviser. He is very responsive and kept me updated on the status of my car. There was an issue with my extended warranty and he took charge and resolved this He is very responsive and kept me updated on the status of my car. There was an issue with my extended warranty and he took charge and resolved this issue. I do trust Anthony and appreciate him taking care of me. More

Report | Print

Anthony is always attentive, empathic and understanding to the customers needs Anthony is an asset always taking care of situations from start to finish. to the customers needs Anthony is an asset always taking care of situations from start to finish. More

Report | Print

As always - friendly, courteous, helpful! I would recommend this dealership to anyone looking for a new or used Ford vehicle. I would recommend this dealership to anyone looking for a new or used Ford vehicle. More

Report | Print