Anthony Shaw

This was one of the worst car experiences I have ever have in my life. Tony Shaw did now help me at all and came up with all different excuses on not helping customer today. I don’t know what kind of dea have in my life. Tony Shaw did now help me at all and came up with all different excuses on not helping customer today. I don’t know what kind of dealership operations they are running here at Sawgrass. I wouldn’t recommend anyone to go here for service . Requested time off from work just not to get any help. Terrible customer service. He had the audacity to tell me that I would have to pay for two brand new tires before doing diagnostic on my car. Then he told me that they don’t really change tires on my kind of car anymore which makes no sense to me since it’s a Infiniti. Please don’t come here for service the worst in the business. Phil Kasten was no help and unreliable as a manger . Be aware of this place they try to take your money . Money hungry More

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Love Sawgrass and Tony Shaw. Tony is the best. He is courteous, professional, reliable, and knowledgeable. Unlike Coconut Creek, which is less than 10 minutes away from my home Tony is the best. He is courteous, professional, reliable, and knowledgeable. Unlike Coconut Creek, which is less than 10 minutes away from my home, they always say they do not have loaners or rentals unless it seems they know they will have your car more than 2 days. At Sawgrass, I am always offered a loaner or a rental no matter how long they have it. In fact for this particular service call, I mistakenly took my car to Coconut Creek(engine light on and I was afraid to drive to Sawgrass) early that morning and by 3pm no one had even looked at my car. That is not right. I paid for an Uber to go pick it up and take it to Sawgrass who gave me a rental loaner car the next day. It's Sawgrass for me from now on. More

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Appreciate the attention, financing options, insurance options, trade in options and follow up to texts or emails. options, trade in options and follow up to texts or emails. More

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A very comfortable and friendly atmosphere. The staff is very knowledgeable and always ready to help out with anything. Great place to be in and for servicing your vehicle. The staff is very knowledgeable and always ready to help out with anything. Great place to be in and for servicing your vehicle. More

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Tony Shaw provided an excellent experience and would highly recommend this dealership to family and friends highly recommend this dealership to family and friends More

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Amazing customer service, I'm a forever customer now that I see how I'm treated by Infinity staff...they are the best and make the experience so nice! I see how I'm treated by Infinity staff...they are the best and make the experience so nice! More

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Great service. Nice staff. Tony Shaw usually helps me and has always provided great service and explains what is going on with vehicle. Nice staff. Tony Shaw usually helps me and has always provided great service and explains what is going on with vehicle. More

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great place everybody is very friendly it's pleasure to bring car to this place bring car to this place More

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Flexible scheduling, great communication and a very responsive service advisor. I’ve been a loyal customer for over 10 years. responsive service advisor. I’ve been a loyal customer for over 10 years. More

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I had been serving my car for the last 10 years add this location and I had always being satisfied with the service on the job done in my car location and I had always being satisfied with the service on the job done in my car More

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