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Anthony Torres

Overview Reviews (34)

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Anthony Torres

Anthony Torres | Page 2

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Spending time with family and golfing are my top two enjoyments in life

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4.1

34 Reviews

Spending time with family and golfing are my top two enjoyments in life

Overview Reviews (34)

Dealership Experience

4 yrs, 9 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

English

Spanish

4.1

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Anthony Torres

August 31, 2024

Dealership Rating

Employee Rating

Dealership is great! Sorry but Advisor was very disappointed , I asked him how is your day going and he didn’t answer Sorry but Advisor was very disappointed , I asked him how is your day going and he didn’t answer More

by yeky97

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your recent service experience. We apologize for the disappointment you encountered with our service advisor. Providing exceptional service is a top priority for us, and it's clear we missed the mark. Please be assured that your feedback is being taken seriously and because we're a dealership who cares, our Service Manager, Matthew Menendez would like to talk with you and at your convenience. He can be reached @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com

July 25, 2024

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Took us in on time. Was very friendly and attentive! Always a please to take our cars in. Was very friendly and attentive! Always a please to take our cars in. More

by evelyncastillon93

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Workmanship

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Recommend Dealer

Yes

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Jul 25, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy knowing Anthony took amazing care of your during your visit.

July 20, 2024

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Employee Rating

Anthony was very nice and helpful. The wait time wasn’t long. The lady at pick up was very nice as well. The wait time wasn’t long. The lady at pick up was very nice as well. More

by Lorenagodinez

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Workmanship

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Recommend Dealer

Yes

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Jul 22, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and delighted knowing the team took wonderful care of you and your auto care needs.

July 06, 2024

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The service personnel did a great job of explaining the work that was done and the service that would need to be done in the future. work that was done and the service that would need to be done in the future. More

by Robert Seals

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Recommend Dealer

Yes

Other Employees Tagged: Agustin Jauregui

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Jul 08, 2024 -

Longo Toyota responded

Thank you for allowing us to serve you and we're honored to have been selected to handle your auto care needs. Team Longo Toyota

May 08, 2024

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All staffs are very nice to customers and service is very quick. I will trust this dealer. quick. I will trust this dealer. More

by wleefamily

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Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs.

April 10, 2024

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Been going to this dealership for few years. Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up to service manager. More

by eybondoc

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Recommend Dealer

Yes

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Apr 11, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Danny Guerrero today April 11, 2024 about your recent experience. We really do appreciate your viewpoint and caring enough about our company to help us improve our guests overall experience. Team Longo

February 11, 2024

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Anthony was my mechanic advisor and took excellent care of me!! Kudos Anthony excellent service of me!! Kudos Anthony excellent service More

by armandmg

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Recommend Dealer

Yes

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Feb 12, 2024 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo. Have a wonderful week and hurry back - Team Longo

February 02, 2024

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amazing customer service! Very attentive and quick service. Always a pleasure going to this location Very attentive and quick service. Always a pleasure going to this location More

by evelyncastillon93

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Recommend Dealer

Yes

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Feb 01, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and we will see you in another 5K miles or 6M.

January 20, 2024

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Anthony Torres service advisor is awesome. Service all my vehicles with him. You won’t be disappointed. Service all my vehicles with him. You won’t be disappointed. More

by Ted Cheu

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Recommend Dealer

Yes

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Jan 22, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 16, 2024

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Employee Rating

Nice service, and good quality work , needs more parking space for incoming customers though and maybe more service crew so waiting time is shorter space for incoming customers though and maybe more service crew so waiting time is shorter More

by George

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Recommend Dealer

Yes

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Jan 16, 2024 -

Longo Toyota responded

Thank you George for sharing your voice online and helping us be a better ran dealership. Team Longo