Antonio Cruz
Antonio Cruz at Chrysler Jeep Dodge Ram of Amsterdam

Antonio Cruz | Page 4

Service Adviser

Chrysler Jeep Dodge Ram of Amsterdam

4589 NY-30
Amsterdam, NY 12010

Contact Me
not yet
rated
37 Reviews

Dealership Experience

9 yrs, 4 mos

Specialties & Trainings

Certified Sales Expert

not yet
rated

37 Reviews

Write a Review

37 Reviews of Antonio Cruz

March 24, 2019

Dealership Rating
Employee Rating

Terrible The people that do the service are rude no respect for customer paid 60000 for this vehicle and get treat with no respect brought another vehicle in w More

by RONALDRONNIEBUSTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 26, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you RONALDRONNIEBUSTER for taking the time to share your most recent experience here at our Amsterdam location - We are extremely sorry we were unable to assist with higher satisfaction and have all intentions of trying to make things better.

November 15, 2018

Dealership Rating
Employee Rating

New in Town, thank you for making me feel at home Thank you for such great service From the Service Department to Sales you actually took the time to listen, which is a hard skill to find these day More

by Orange Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Young

Nov 16, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much Orange Ram, for taking the time out of your day to share such a wonderful review of your most recent visit here with us! We do aim to please and we are happy that we were able to assist! We will continue to be here for you down the road with all of your vehicle needs!

November 07, 2018

Dealership Rating
Employee Rating

Stressful transaction I'll start that my salesman, Tony was friendly. I don't like how credit is run immediately before showing you vehicles and prices are not disclosed More

by cma671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Billy Fuccillo & new finance employee

Nov 07, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Hi cma671, I wanted to thank you for sharing your experience about your most recent visit. We are very sorry about the concerns you have and we would love the opportuniity to make things right as well as explain a little for how we do things! Please feel free to send your contact information over to Lindsay, she is our Customer Relations Manager and she would love to be able to ensure your satisfaction! We would like to still thank you as well as welcome you to the Fuccillo Family!

October 16, 2018

Dealership Rating
Employee Rating

Best Experience Ever Since the first day that we arrived at Fuccillo in Amsterdam we were treated like family. I would recommend this place to everyone, they're awesome. More

by hadassah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you Hadassah so much for sharing your experience! We couldn't be happier to welcome you to the Fuccillo Family! We will all continue to be here for you with all of your vehicle needs!

August 13, 2018

Dealership Rating
Employee Rating

Easy and fast service! What a day I had, till I showed up at Fuccillos in Amsterdam. They were happy to jump right in a help me get a reliable car within a couple of hours. More

by Deanat1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Cobb

Aug 14, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much Deanat1990 for taking the time to share your experience while you were here at our location! We are so happy to hear we were able to lighten the day for you! We will all continue to be here for you down the road with all of your vehicle needs!

August 13, 2018

Dealership Rating
Employee Rating

Barebones customer service/errors made We have purchased five cars at three different dealerships in the past 9 years, and the overall experience here was disappointing. No privacy, no snac More

by Smiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Cobb

Aug 13, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you Smiths for taking the time to share your experience here at our Fuccillo CDJR of Amsterdam location. I am glad to hear you are enjoying the vehicle as well as enjoying some of the finalizing steps during the vehicle buying process while working with Jim. We do aim to please and take the negative experiences seriously, we have recently been giving our sales staff some additional training on product knowledge to ensure that they can answer all customer questions, promptly as well as accurately. The market keeps changing so we need to keep educating!

Aug 17, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you Smiths for taking the time to write your reply. We are very sorry to hear about the errors that were made during your vehicle buying process. We are glad that Jim could help assist in correcting any errors and making things better. If there is anything else we can do at this point to ensure your satisfaction please do not hesitate to reach out. We would really like to make everything right by you! We would also like to thank you for allow us to earn your business and welcome you to the Fuccillo Family.

August 13, 2018

Dealership Rating
Employee Rating

The Worst Experience of my life. The seller was not honest with me asked oft the price of the self told me a price and then turned out to be another price when already had signed the More

by Omar Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Torres , Wayel Algabyali, Shaira Rodriguez

Aug 13, 2018

Chrysler Jeep Dodge Ram of Amsterdam responded

Hi Omar, We are extremely sorry about this experience, We would like to try and make things right, please feel free to provide us with some contact information so we can have someone from the dealership reach back out to make things right.

...
4

Dealership Inventory (300 Vehicles)

used 2019 Jeep Cherokee car, priced at $16,500
2019 Jeep Cherokee
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2022 Jeep Compass car, priced at $23,888
2022 Jeep Compass
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2025 Jeep Compass car, priced at $25,789
2025 Jeep Compass
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2018 Subaru Legacy car, priced at $12,700
2018 Subaru Legacy
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2019 Ford EcoSport car, priced at $14,100
2019 Ford EcoSport
used
Smoke Metallic exterior
Automatic
Four-wheel Drive
used 2025 Jeep Compass car, priced at $24,799
2025 Jeep Compass
used
Red exterior
Automatic
Four-wheel Drive