Antonio Perez | Page 6

Easy process. No high pressure tactics. Best buying experience I have ever had at a dealership. No high pressure tactics. Best buying experience I have ever had at a dealership. More

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I am very unhappy with my recent 2024 Rav4 purchase at Pat Lobb Toyota on 09/16/2024. I previously purchased a new 2011 RAV4 and a new 2016 Tacoma from Pat Lobb. I have used Pat Lobb for service on both Pat Lobb Toyota on 09/16/2024. I previously purchased a new 2011 RAV4 and a new 2016 Tacoma from Pat Lobb. I have used Pat Lobb for service on both of these vehicles for the past 13 years. Unfortunately, the 2024 RAV4 deal was: no deal! I received no discounts, special offers, or incentives. I ended up paying $2000 over sticker. The day after I purchased the new RAV4, I received a letter and coupons in the mail for "gas for a year at no extra charge" and "0% interest rates" if you purchased a new vehicle before 09/30/2024. I was not offered any of these incentives. It's a shame customer loyalty no longer lives at Pat Lobb Toyota. They knew I was going to buy, and I feel like I was taken advantage of. Update; After talking with John Ellis, my issues have been resolved. Thank you John. More

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The customer service is very good especially parker. I am really impressed by the quality of the service. I will definitely recommend you to get your car from this place. I am really impressed by the quality of the service. I will definitely recommend you to get your car from this place. More

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Camron and Yama were great to work with when I purchased my new Camry SE! my new Camry SE! More

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Rodney at Pat Lobb was great to work with. He made the buying process easy and ensured we were off the lot quickly. He made the buying process easy and ensured we were off the lot quickly. More

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My first great pain-free car buying experience in 30 years…Will return for my next car purchase… have Carlos and Antonio help you! years…Will return for my next car purchase… have Carlos and Antonio help you! More

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Efficient, consistent and respectful customer service. I have been a customer since 2017 and I have never had a bad experience with the sales or service staff. I would highly recommend this location. I have been a customer since 2017 and I have never had a bad experience with the sales or service staff. I would highly recommend this location. More

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Rodney made what is usually a stressful day, an easy transaction. Rodney listened to our needs and got us in the car I wanted! transaction. Rodney listened to our needs and got us in the car I wanted! More

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Rodney was exactly sales person we needed, we knew what we were after and we needed somebody to give us numbers and no pressure, that’s precisely what we received. As somebody who had a dealership for 25 we were after and we needed somebody to give us numbers and no pressure, that’s precisely what we received. As somebody who had a dealership for 25 years, this is the kind of interaction that I always preferred. No nonsense, straight to the point, in and out of finance with no hassle. Once we decided on the vehicle that we were sure about, we were able to pencil out a deal in minutes and we were in and out of finance very quickly. There was no pressure from the finance manager, he did a great job. If I am in the market for another Toyota, I will be back. More

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Clean, professional, and friendly! I knew we were in good hands having a wide array of vehicles to choose from with a knowledgeable and happy-to-help staff! Our seller Jon and Financin I knew we were in good hands having a wide array of vehicles to choose from with a knowledgeable and happy-to-help staff! Our seller Jon and Financing Antonio stuck it out with us for the long haul, helpful and happy to answer any questions we had. I would wholeheartedly recommend this dealership as anybody's first stop to shop for your next car. More

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