"Friendly and personable"
I went in through the Costco auto program. I worked with two “internet sales” people who really did a great job making me feel like a valued customer. There were a lot of issues trying to get the specific vehicle I wanted as it was still enroute to a different dealer. But my sales people worked dilligently to get it. One of the sales people even came in on his day off to go pick it up at the other dealership when it was ready. I would have liked to get a little more for my trade in but overall I’m very happy with the service and my purchase.
Everyone I came in contact with was very friendly and helpful. My wife is disabled and staff went out of their way for her needs. I don't believe that there was a good knowledge of purchased Transit vehicle as to locations of various equipment, such as the tool bag and electronics functionality.
"Go to Courtesy Ford!"
If you've ever had a bad experience with a car dealer, Courtesy Ford is just the opposite! Every part of the buying experience was quick and courteous. Steven took care of all my needs before and after the sale. thanks Guys!
"Excellent service, very knowledgable sales professional."
- Rick and Kim
Sales professional Antonio Tydingco escourted us through the buying/leasing process with accurate information, treated us with respect, was friendly and responsive, and made the whole experience enjoyable. A pleasure working with him and the folks at Courtesy Ford. We hope you recognize what a strong asset Antonio is to your organization !
Rick and Kim Sottile
"Factory ordered Lincoln Continental"
We put in a special factory order for a new Lincoln Continental Reserve through Antonio Tydingco. Throughout the order process Antonio kept us informed when there was new information available regarding the build of our new car. When the car was built he called to let us know that it had been built and when tWe put in a special factory order for a new Lincoln Continental Reserve through Antonio Tydingco. Throughout the order process Antonio kept us informed when there was new information available regarding the build of our new car. When the car was built he called to let us know that it had been built and when the shipping information was available he gave us a call to let us know about when it would arrive. He gave us about a week window for delivery and it arrived right in the middle of when he said it would. Very friendly and knowledgeable service. We love the car too!he shipping information was available he gave us a call to let us know about when it would arrive. He gave us about a week window for delivery and it arrived right in the middle of when he said it would. Very friendly and knowledgeable service. We love the car too!
"Customer service "
I enjoyed the concern, staying after work and going the extra mile for me. Antonio has called me twice to make sure everything was ok. I appreciate all the attention they gave for me and my new truck
"Love these guys!"
I have purchased 2 vehicles from Courtesy Ford Lincoln and both times I left with something better than what I came in looking for. Thank you!
"Excellent experience at Courtesy Ford"
- Ray S
Everyone at Courtesy Ford was very professional and friendly. Antonio went out of his way to locate the perfect vehicle for us and get it to the dealership. Great experience with an outstanding dealership.
"Car buying experience "
I live about two and a half hours away from this dealership. I knew exactly what vehicle I wanted, and I knew it was going to be a special order, seeing as how it is a "Black Label" Lincoln Mkc.
My salesman Antonio, went out of his way to come to me to pick up my trade in, and came a second time with all the paperwork for me to sign. And once my vehicle arrives, he will bring it to me and store it in my garage for me until I arrive back home sometime in September!!!!
There was no haggling because I knew what I was going to be paying from the start, and I never had to step foot in Portland. The process was that simple!
To me, that's customer service at its best!!!
Thanks Antonio for making this experience a pleasure to do business with you and the dealership!!!
"Non stressful car purchase"
I went to Courtesy knowing what I wanted to buy. I was shown the options. Test drove two cars. Chose the one I wanted, the terms were worked out quickly. Mark Delaney in finance explained everything satisfactorily. He took the time to discuss a purchase we made at another dealer and pointed out some warranty items for us to ask questions about. Austin Lortie was our salesman and he was very knowledgeable and helpful. He got my phone synced to car very quickly. Antonio Tydingko helped facilitate sale and also resolve a minor problem with KAHU alarm activation. We were very pleased with our experience at Courtesy and I love my new car!