Aquila Ukama
Aquila Ukama at Lou Sobh Honda

Aquila Ukama | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.6
67 Reviews

Specialties & Trainings

CERTIFIED SCRUM MASTER AND PROJECT MANAGER

4.6

67 Reviews

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67 Reviews of Aquila Ukama

February 13, 2026

Dealership Rating
Employee Rating

This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

January 23, 2026

Dealership Rating
Employee Rating

I came in to service Honda Odyssey for A13 service which is oil change, tire rotation and trans fluid exchange. I was at the facility for hour and half only to realize that the oil change wasn't done and th More

by CV
Recommend Dealer
No

Other Employees Tagged: Aquila Ukama

Jan 24, 2026

Lou Sobh Honda responded

Good Morning Sir, Thank You for taking the time to let us know. Your feedback is important, and we take it seriously. Please feel free to reach out directly so we can make this right and ensure your vehicle receives the complete service it should have the first time. I will personally check your car and redo service if necessary along with refund please reach out to me directly Sincerely, David Wikle Service/parts Director 678-679-7278 dwikle@lousobhhonda.com Thank You

January 23, 2026

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Employee Rating

Very efficient and got the job done in a timely manner. Aquila was very nice and helpful More

by NO36
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 27, 2026

Lou Sobh Honda responded

We’re thrilled Aquila could make your visit smooth and helpful! Getting the job done efficiently is always our goal, and it’s great to hear we hit the mark. Thanks for taking the time to share your experience!

January 22, 2026

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Employee Rating

Great experience! ! Kim got my phone all hooked up and showed me how to use all my new fancy stuff! More

by Sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr

Jan 22, 2026

Lou Sobh Honda responded

Thank you for sharing your experience! We’re thrilled to hear Kim got everything set up and helped you learn all the new features. Enjoy your upgraded ride, and we’re always here if you need anything else!

January 22, 2026

Dealership Rating
Employee Rating

I went for a recall repair after making an appointment. The appointment maker made it sound like it was easy and wouldn't take long. Aquila said it would take just over 2 hours, which I told him was long. More

by Billsweb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2026

Lou Sobh Honda responded

Thank you for sharing your feedback with us. We’re very sorry to hear that your recall visit took longer than expected. We understand how frustrating it can be when an appointment runs past the quoted time, and we apologize for the inconvenience this caused. Recall repairs can vary depending on parts, verification steps, and technician availability, but we should have communicated those expectations more clearly from the start. Your time matters, and we appreciate you bringing this to our attention so we can improve. If you’d be open to discussing your experience further, please reach out to our General Manager, Reza Moshiri, at 770‑813‑1995. We would appreciate the opportunity to make this right.

January 21, 2026

Dealership Rating
Employee Rating

Car service is done on time with care. However, car wash is not done. Last time when we came for service, car wash is also taken care. More

by mjmohan
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Jan 22, 2026

Lou Sobh Honda responded

Thanks for sharing your experience! We’re thrilled to hear your service was completed on time, and we appreciate you pointing out the missed car wash. Your feedback helps us keep raising the bar, and we can’t wait to make your next visit even better.

January 20, 2026

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Employee Rating

My check engine light came on and that's not a good thing, but thanks to Aquilla and the parts team, I got my car fixed right and at a great price and it was ready when promised. Thank you again every More

by Myhondadealer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Lou Sobh Honda responded

Wow, thank you for the amazing feedback! We’re thrilled Aquilla and the parts team could get your Civic fixed quickly and at a great price, and it’s fantastic to hear your experience with our sales team was just as outstanding. We truly appreciate your loyalty—four vehicles and counting! We look forward to continuing to take great care of you and your cars for years to come.

January 11, 2026

Dealership Rating
Employee Rating

Very professional, friendly and easy to deal with everyone in the dealership. Highly recommend to others, I will. More

by glissauer50
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Jan 14, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad to hear our team was professional, friendly, and easy to work with. Your recommendation means a great deal to us. We truly appreciate you choosing Lou Sobh Honda and look forward to serving you again.

January 07, 2026

Dealership Rating
Employee Rating

Have had our passport serviced here and had a great experience. Nice place to wait and service was top notch. More

by Marie H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had an excellent experience servicing your Passport and that you enjoyed our waiting area. We appreciate you choosing Lou Sobh Honda!

December 14, 2025

Dealership Rating
Employee Rating

My van is a converted handicapped van, it is very hard to find anyone willing to help us with it due to the conversion. Yall took it in and fixed what you could, got it drivable for me to be able to take i More

by gtiercedvm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Lou Sobh Honda responded

Thank you for sharing your experience! We’re so glad our team was able to assist with your converted van and work closely with the mobility company to get you back on the road. A special thanks to Aquilla for going above and beyond to keep you informed—even on his day off! Your trust means so much to us, and we look forward to helping you again whenever you need us.

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