Aquila Ukama
Aquila Ukama at Lou Sobh Honda

Aquila Ukama | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.6
103 Reviews

Specialties & Trainings

CERTIFIED SCRUM MASTER AND PROJECT MANAGER

4.6

103 Reviews

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103 Reviews of Aquila Ukama

July 04, 2026

Dealership Rating
Employee Rating

Everyone at Lou Sobh was very accommodating and professional. They made the car buying process very easy. More

by Efbowden
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Jul 08, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're so glad our team made your car buying experience easy and enjoyable. Congratulations on your new Honda, and thank you for choosing Lou Sobh Honda!

July 04, 2026

Dealership Rating
Employee Rating

I had a great experience. The service was fast, professional, and honest. They explained everything clearly, completed the maintenance on time, and my car is running perfectly More

by henrybar2967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're happy to hear you received fast, professional, and honest service. It's great to know everything was clearly explained and your vehicle is running perfectly. We appreciate your support and look forward to seeing you again!

July 04, 2026

Dealership Rating
Employee Rating

Poor reception and poor treatment I expected a better service , reception and updates Bad treatment More

by vallavank
Recommend Dealer
No

Other Employees Tagged: Aquila Ukama

Jul 06, 2026

Lou Sobh Honda responded

Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. Providing timely updates, a welcoming environment, and excellent customer service are all priorities for our team, and we're disappointed to hear we fell short during your visit. We appreciate you bringing these concerns to our attention. Feedback like yours helps us identify opportunities to improve both communication and the overall customer experience. We would welcome the opportunity to learn more about what occurred and discuss your visit in greater detail. Please reach out to our management team at your convenience so we can better understand your concerns and work toward making things right. Thank you for your business, and we hope to have the opportunity to restore your confidence in our dealership.

June 30, 2026

Dealership Rating
Employee Rating

Aquila is the best helper at Honda. He takes cares of all the needs and expectations you might have and answers all questions clearly. More

by sanasuri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear Aquila took such great care of you and made sure all of your questions were answered. We'll be sure to share your kind words with him. We look forward to seeing you again!

June 30, 2026

Dealership Rating
Employee Rating

Very good , the guy who catered me was a gentle man and he explained me every bit of what is gonna be done in my car … loved it will visit for more services More

by hamidahsankamal94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Aquila kept you informed throughout your visit and made sure you understood everything being done to your vehicle. We appreciate your trust and look forward to seeing you again for your future service needs!

June 27, 2026

Dealership Rating
Employee Rating

The sales team was helpful, knowledgeable, and very kind. I wasn’t excited about buying a car, and they did what they could to make it a positive experience. More

by Kellyrad23
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray, Chris Garcia , Jose M (loyalty) and James (sales)

Jul 01, 2026

Lou Sobh Honda responded

Thank you for sharing your experience! We're so glad Aquila, Jack, and our sales team made your car buying experience a positive one. We know purchasing a vehicle can feel overwhelming, and we're happy we could help make the process easier. Congratulations on your new vehicle!

June 25, 2026

Dealership Rating
Employee Rating

Excellent service! Aquila always very helpful and friendly. . Heather, very knowledgeable and friendly also. Nice!! More

by POWENS2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen , Mirta is also very sweet, friendly and knowledgeable.

Jul 01, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so happy Aquila, Heather, and Mirta made your visit such a positive one. We'll be sure to share your kind words with the team. We appreciate your support and look forward to seeing you again!

June 17, 2026

Dealership Rating
Employee Rating

Aquila was friendly, prompt, efficient, knowledgeable, helpful, obviously an expert, and very professional. I couldn't ask for better service. The environment is extremely clean, comfortable, and very ple More

by bstocks3
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Jun 18, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear Aquila provided such exceptional service and that you enjoyed our facility and attention to detail. We truly appreciate your trust in our team to help keep your Honda running safely and look forward to serving you again!

June 14, 2026

Dealership Rating
Employee Rating

Everyone is professional and knowledgeable Appreciate the followup and answers to all my questions and concerns More

by kathtice
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Jun 16, 2026

Lou Sobh Honda responded

Thank you for your wonderful feedback! We're pleased to hear Aquila and our team were able to answer your questions and address your concerns. We appreciate your trust in Lou Sobh Honda and look forward to assisting you again in the future.

June 14, 2026

Dealership Rating
Employee Rating

Aquila was friendly, helpful and courteous. Appreciate the express oil change, not need to make appointment. Also, that area to drive up for oil change is clean. More

by richardandwendy1977
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Lou Sobh Honda responded

Thank you for your feedback! We're glad Aquila provided friendly and courteous service and that you enjoyed the convenience of our Express Service. We appreciate your comments about our clean drive-up area and look forward to seeing you again at Lou Sobh Honda.

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