Aquila Ukama
Aquila Ukama at Lou Sobh Honda

Aquila Ukama

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.6
110 Reviews

Specialties & Trainings

CERTIFIED SCRUM MASTER AND PROJECT MANAGER

4.6

110 Reviews

Write a Review

110 Reviews of Aquila Ukama

October 29, 2026

Dealership Rating
Employee Rating

It was very easy to get in and get out. Process was made simple Very clean More

by xdavid76
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 29, 2026

Lou Sobh Honda responded

Thank you for your feedback! We're happy to hear everything went smoothly and that our team made the process easy. We appreciate your business!

October 21, 2026

Dealership Rating
Employee Rating

I was running late at pickup and Aquila stayed late so I could get my car. Our mechanic, I think his name is Herb, did an amazing job explaining things to me and getting the job done as described. More

by Timj19007
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 22, 2026

Lou Sobh Honda responded

Thank you for the kind words! We’re glad Aquila went the extra mile to accommodate your schedule and that Herb took the time to explain the work completed. We appreciate you trusting Lou Sobh Honda with your vehicle!

October 11, 2026

Dealership Rating
Employee Rating

Excellent customer service. . in less than no time I was out smiling.. I would rate this company 10/10 definitely I'll be back ?? More

by griggse1228
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 22, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad Aquila made your visit quick and enjoyable. We look forward to seeing you again!

October 04, 2026

Dealership Rating
Employee Rating

Everyone is professional, polite and willing to assist you when needed. Very clean and yeah! the snacks provided is ?? More

by Lorna.Jacas
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 12, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad our team made you feel welcome and taken care of. And we’re happy to hear you enjoyed the snacks! We appreciate your business!

October 04, 2026

Dealership Rating
Employee Rating

Aquila is always pleasant, but does not go above and beyond unless asked to. My car was going to take several hours to be serviced. Aquila did not offer the shuttle service at first and I had to ask for More

by Breezy5000
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 12, 2026

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your visit and your vehicle. We’re glad you were able to speak with Heather, and we appreciate you bringing these concerns to our attention. If there is anything further we can assist with, please contact Heather Cullen at hcullen@lousobhhonda.com or 678-679-7286.

September 25, 2026

Dealership Rating
Employee Rating

The service department is always 100% for me. Aquila is a superstar and again, always goes above and beyond to make sure I am a happy customer. More

by lisamwilliams717
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 01, 2026

Lou Sobh Honda responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Aquila continues to go above and beyond for you. We truly appreciate your continued trust in Lou Sobh Honda and are grateful to have you as a customer!

September 03, 2026

Dealership Rating
Employee Rating

Always taken care of by Aquila promptly and courteously. Wait time was 3 1/2 hours which was a little too long. Delighted that my car is always washed before returning to me. More

by bettymann
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Oct 01, 2026

Lou Sobh Honda responded

Thank you for the kind review! We’re glad Aquila continues to take great care of you and provide courteous service. We understand that a 3.5-hour wait can feel long, and we appreciate your patience. We’re happy to hear you enjoy the car wash as well!

August 22, 2026

Dealership Rating
Employee Rating

I have always had a great experience, until now. Aquila lacked communication skills! Did not call back. I had to initiate all communication. It was a terrible experience. More

by DLGIRL611
Recommend Dealer
No

Other Employees Tagged: Aquila Ukama

Aug 24, 2026

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet the standards you have come to expect from us. We understand how frustrating it can be when communication is not timely or proactive, and we regret that you felt you had to initiate all communication throughout the process. Providing clear, consistent updates is something we strive for, and we are disappointed to hear we fell short in your case. Your feedback has been shared with our team and management so we can address these concerns and improve our communication moving forward. We truly value your business and appreciate that you have had great experiences with us in the past. If you would be willing, we would welcome the opportunity to learn more about your experience and discuss how we can make things right. Please feel free to contact us directly at your convenience. Thank you again for bringing this to our attention.

August 16, 2026

Dealership Rating
Employee Rating

Best customer service ever. Fast, fair. Best customer service ever. Fast service, dependable repairs, best service advisor, warm, helpfull, fair prices. Nice waiting space More

by Kamilacalderonnovoa
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Aug 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We’re so glad you had such a positive experience with Aquila and our service team. Providing dependable service, helpful communication, and a comfortable experience is what we strive for. We truly appreciate your kind words and look forward to seeing you again!

August 08, 2026

Dealership Rating
Employee Rating

The wait was what he told me it would be. Got my oil change in at the end of the day, which was helpful to my schedule. Very personable, and friendly. Didn't ask for a positive review after s More

by JD
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama

Aug 11, 2026

Lou Sobh Honda responded

Thank you for the fantastic review! We're so glad Aquila provided a friendly, honest, and accommodating experience that fit your schedule. We'll be sure to share your kind words with him. We appreciate you choosing Lou Sobh Honda!

1
...

Dealership Inventory (275 Vehicles)

used 2023 Honda CR-V car, priced at $26,497
2023 Honda CR-V
used
Gray Metallic exterior
CVT
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $44,726
2027 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2027 Honda Odyssey car
2027 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
used 2023 Honda Pilot car, priced at $36,947
2023 Honda Pilot
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Accord car, priced at $33,434
2026 Honda Accord
new
Canyon exterior
CVT
Front-wheel Drive
new 2027 Honda CR-V car, priced at $38,375
2027 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive