It was very easy to get in and get out.
Process was made simple Very clean
Process was made simple Very clean
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by xdavid76
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 29, 2026 -
Lou Sobh Honda responded
Thank you for your feedback! We're happy to hear everything went smoothly and that our team made the process easy. We appreciate your business!
I was running late at pickup and Aquila stayed late so I
could get my car. Our mechanic, I think his name is Herb, did an amazing job explaining things to me and getting the job done as described.
could get my car. Our mechanic, I think his name is Herb, did an amazing job explaining things to me and getting the job done as described.
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by Timj19007
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 22, 2026 -
Lou Sobh Honda responded
Thank you for the kind words! We’re glad Aquila went the extra mile to accommodate your schedule and that Herb took the time to explain the work completed. We appreciate you trusting Lou Sobh Honda with your vehicle!
Excellent customer service.
. in less than no time I was out smiling.. I would rate this company 10/10 definitely I'll be back ??
. in less than no time I was out smiling.. I would rate this company 10/10 definitely I'll be back ??
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by griggse1228
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 22, 2026 -
Lou Sobh Honda responded
Thank you for the wonderful feedback! We’re glad Aquila made your visit quick and enjoyable. We look forward to seeing you again!
Everyone is professional, polite and willing to assist
you when needed. Very clean and yeah! the snacks provided is ??
you when needed. Very clean and yeah! the snacks provided is ??
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by Lorna.Jacas
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 12, 2026 -
Lou Sobh Honda responded
Thank you for the wonderful feedback! We’re glad our team made you feel welcome and taken care of. And we’re happy to hear you enjoyed the snacks! We appreciate your business!
Aquila is always pleasant, but does not go above and
beyond unless asked to. My car was going to take several hours to be serviced. Aquila did not offer the shuttle service at first and I had to ask for
beyond unless asked to. My car was going to take several hours to be serviced. Aquila did not offer the shuttle service at first and I had to ask for it. During service my car door was scratched. I brought it back to the dealership and Heather Cullin was amazing at getting it fixed.
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by Breezy5000
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 12, 2026 -
Lou Sobh Honda responded
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your visit and your vehicle. We’re glad you were able to speak with Heather, and we appreciate you bringing these concerns to our attention. If there is anything further we can assist with, please contact Heather Cullen at hcullen@lousobhhonda.com or 678-679-7286.
The service department is always 100% for me.
Aquila is a superstar and again, always goes above and beyond to make sure I am a happy customer.
Aquila is a superstar and again, always goes above and beyond to make sure I am a happy customer.
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by lisamwilliams717
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 01, 2026 -
Lou Sobh Honda responded
Thank you so much for the wonderful feedback! We’re thrilled to hear that Aquila continues to go above and beyond for you. We truly appreciate your continued trust in Lou Sobh Honda and are grateful to have you as a customer!
Always taken care of by Aquila promptly and courteously.
Wait time was 3 1/2 hours which was a little too long. Delighted that my car is always washed before returning to me.
Wait time was 3 1/2 hours which was a little too long. Delighted that my car is always washed before returning to me.
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by bettymann
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Oct 01, 2026 -
Lou Sobh Honda responded
Thank you for the kind review! We’re glad Aquila continues to take great care of you and provide courteous service. We understand that a 3.5-hour wait can feel long, and we appreciate your patience. We’re happy to hear you enjoy the car wash as well!
I have always had a great experience, until now.
Aquila lacked communication skills! Did not call back. I had to initiate all communication. It was a terrible experience.
Aquila lacked communication skills! Did not call back. I had to initiate all communication. It was a terrible experience.
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by DLGIRL611
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Aug 24, 2026 -
Lou Sobh Honda responded
Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet the standards you have come to expect from us.
We understand how frustrating it can be when communication is not timely or proactive, and we regret that you felt you had to initiate all communication throughout the process. Providing clear, consistent updates is something we strive for, and we are disappointed to hear we fell short in your case.
Your feedback has been shared with our team and management so we can address these concerns and improve our communication moving forward. We truly value your business and appreciate that you have had great experiences with us in the past.
If you would be willing, we would welcome the opportunity to learn more about your experience and discuss how we can make things right. Please feel free to contact us directly at your convenience.
Thank you again for bringing this to our attention.
Best customer service ever.
Fast, fair. Best customer service ever. Fast service, dependable repairs, best service advisor, warm, helpfull, fair prices. Nice waiting space
Fast, fair. Best customer service ever. Fast service, dependable repairs, best service advisor, warm, helpfull, fair prices. Nice waiting space
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by Kamilacalderonnovoa
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Aug 18, 2026 -
Lou Sobh Honda responded
Thank you for the amazing review! We’re so glad you had such a positive experience with Aquila and our service team. Providing dependable service, helpful communication, and a comfortable experience is what we strive for. We truly appreciate your kind words and look forward to seeing you again!
The wait was what he told me it would be.
Got my oil change in at the end of the day, which was helpful to my schedule. Very personable, and friendly. Didn't ask for a positive review after s
Got my oil change in at the end of the day, which was helpful to my schedule. Very personable, and friendly. Didn't ask for a positive review after service like some places do, which was nice. He just showed good service. I loved that my car was washed too-and all the end caps to my roof rack were there! Would recommend to a friend.
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by JD
Verified Customer
Verified Customer
Other Employees Tagged:
Aquila Ukama
Aug 11, 2026 -
Lou Sobh Honda responded
Thank you for the fantastic review! We're so glad Aquila provided a friendly, honest, and accommodating experience that fit your schedule. We'll be sure to share your kind words with him. We appreciate you choosing Lou Sobh Honda!