Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan | Page 8

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
87 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

87 Reviews

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87 Reviews of Arcee Cabacungan

June 23, 2026

Dealership Rating
Employee Rating

The service was top notch. Every question was answered and my concerns were quickly addressed in a professional manner. Excellent. I would not give 5, I would give 10+ scores. More

by Juanjc0619
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 27, 2026

Nissan of Torrance responded

Hello Juan, thank you for your glowing review! We are thrilled to hear that our service was top notch, and we were able to address all of your questions and concerns in a professional manner. Your satisfaction means the world to us. Thank you for giving us a perfect 10+ score! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 23, 2026

Dealership Rating
Employee Rating

This was my first time working with Arcee. Me met me in the lot upon arrival. He also stayed in constant phone contact throughout the day. More

by ASHLEY.ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Nissan of Torrance responded

Hello Ashley, thank you for the positive feedback! We strive to provide excellent customer service and make sure you have a smooth experience. It was a pleasure working with you and we look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 23, 2026

Dealership Rating
Employee Rating

It is always outstanding and I will definitely recommend your dealership Outstanding fantastic very good More

by Shawn Bologna
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 27, 2026

Nissan of Torrance responded

We are thrilled to hear that you had an outstanding experience at our dealership! Thank you for recommending us to others. We truly appreciate your support. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 22, 2026

Dealership Rating
Employee Rating

Arcee was great. He was super friendly and helpful. He explained everything without me having to ask and was super professional and was just really helpful. It was ve More

by MARIE.M.MIYASHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Nissan of Torrance responded

Thank you so much for the kind words, we're thrilled to hear that Arcee and our mechanic provided exceptional service during your visit. We pride ourselves on being friendly, helpful, and professional, and it's always refreshing to hear when our efforts are recognized. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 17, 2026

Dealership Rating
Employee Rating

Good efficient service, complete completed the update, sir than expected. Much appreciated! Very, very good experience! More

by RICHARDHUME1
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 20, 2026

Nissan of Torrance responded

Thank you for the positive review! We are thrilled to hear that you had a great experience with us and that we exceeded your expectations. We appreciate your business and look forward to serving you again in the future. Have a wonderful day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

Dealership Rating
Employee Rating

As usual i had a wonderful experience with the service team. I dealt with Arcee this time around, he’s new but seems very experienced. He was very helpful, provided updates and was very transparent. I hig More

by JR.ENRI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Nissan of Torrance responded

Thank you for your amazing review! We couldn't be happier to hear that you had a wonderful experience with our service team, especially with Arcee. We take great pride in providing exceptional customer service and transparency is key for us. Thank you for choosing Nissan of Torrance, we truly appreciate your support and 5-star rating! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

Dealership Rating
Employee Rating

Amazing experience from start to finish When experts are working on your vehicle you have no worries. More

by MR_KJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 17, 2026

Nissan of Torrance responded

Thank you for your kind review! We strive to provide top-notch service and peace of mind for our customers. We're glad you had an amazing experience with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2026

Dealership Rating
Employee Rating

On time delivery of work performed. Accurate estimate with no surprises Friendly service and clearly knew what I wanted. More

by SCOOTR74
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 17, 2026

Nissan of Torrance responded

Thank you for your kind words! We always strive to provide timely and accurate services to ensure a positive experience for our customers. It was a pleasure working with you and understanding your needs. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 12, 2026

Dealership Rating
Employee Rating

Not happy with the customer service Request oil change because only my cc had enough money to pay for that but dealership went ahead and did the balance on the tires charge me an arm and a leg for it Trie More

by REBZT74
Recommend Dealer
No

Other Employees Tagged: Arcee Cabacungan

Jun 13, 2026

Nissan of Torrance responded

We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 or x2249 when you have a chance. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 06, 2026

Dealership Rating
Employee Rating

Friendly. The dealership is small with a waiting area that's shared with the interior showroom. Everyone seems very friendly and eager to help. More

by rynil.uy
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 10, 2026

Nissan of Torrance responded

Thank you for the kind words! We are happy to hear that you found our team to be friendly and helpful. We always strive to provide the best experience for our customers. Kind Regards, Elizabeth Reyes Customer Relations Manager

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