Very quick and to the point and super kind Very
respectable and knowledgeable. Took care of me
respectable and knowledgeable. Took care of me
More
by KACY.CROSS
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 11, 2026 -
Nissan of Torrance responded
Thank you for the kind words! Our team takes pride in providing quick and knowledgeable service while also being respectful and kind. We appreciate your support and hope to continue taking care of you in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
You all did a good job fixing my problem after a repair
job there and not trying to make me pay again.
job there and not trying to make me pay again.
More
by Vlee297
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Nissan of Torrance responded
We're thrilled to hear that our team was able to resolve your issue without any additional costs. We always strive to provide the best service possible for our valued customers! Thank you for your kind words. Kind Regards, Elizabeth Reyes Customer Relations Manager
I'm don't feel confident that all rep's & technicians are
totally familiar with all off the new technology in these new vehicles. I'm certain that I am not , I don't want vehicles that do the driving experie
totally familiar with all off the new technology in these new vehicles. I'm certain that I am not , I don't want vehicles that do the driving experience for you . These new vehicles are turning drivers into morons !!!
More
by DRGIACALONE
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 09, 2026 -
Nissan of Torrance responded
Thank you for your feedback. We understand your concerns and are constantly providing training to our reps and technicians to stay updated with the latest technology. Rest assured, your safety and satisfaction are our top priorities and we would never compromise on that. Our new vehicles are equipped with advanced features to enhance the driving experience, not replace it. Your satisfaction is important to us. Kind Regards, Elizabeth Reyes Customer Relations Manager
Jul 09, 2026 -
DRGIACALONE responded
I appreciate your most professional response and product loyalty. However, I’m 72 years old and have been driving since I’m 16 years old that’s 56 years of driving vehicles! I find your so called technical advancements to be more of a distraction than an assistance.That seems to be the lazy , brain dead world we currently live in, I don’t like it !Ten years from now if all vehicle assist functions are turned off will humans be able to drive ?
Fast, attentive, top notch customer service from the
start to finish. No issues so far
start to finish. No issues so far
More
by CARLO.BONTIGAO
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Nissan of Torrance responded
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service. We pride ourselves on providing top-notch service from start to finish. Your satisfaction is our top priority!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Excelent Excelent with great attention and service
information and accessible Friendliness and great service disposition
information and accessible Friendliness and great service disposition
More
by RENZOOM36
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 03, 2026 -
Nissan of Torrance responded
Thank you for your kind words! Providing outstanding customer service and making sure our clients are well-informed is our top priority. We're glad to hear you had a great experience and we appreciate your support. Cheers to more positive encounters in the future!
Kind Relations,
Elizabeth Reyes
Customer Relations Manager
Quick, no haggling.
Great working with Arcee, I would come back to work with him again.
Great working with Arcee, I would come back to work with him again.
More
by xscottyy
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 03, 2026 -
Nissan of Torrance responded
Thank you for the fantastic review! We strive for a hassle-free and efficient experience for our customers. We look forward to the opportunity to work with you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Quick, no haggling.
Great working with Arcee, I would come back to work with him again.
Great working with Arcee, I would come back to work with him again.
More
by xscottyy
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 03, 2026 -
Nissan of Torrance responded
Thank you for the fantastic review! We strive for a hassle-free and efficient experience for our customers. We look forward to the opportunity to work with you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Arcee went above and beyond to make me feel welcome and
appreciated. He has a rare ability to make every customer feel special and truly listened to. His positive attitude, professionalism, and friendly pe
appreciated. He has a rare ability to make every customer feel special and truly listened to. His positive attitude, professionalism, and friendly personality turned what could have been a routine service appointment into an outstanding customer experience. Employees like Arcee are the reason customers keep coming back.
More
by CARBON-13
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jul 01, 2026 -
Nissan of Torrance responded
Thank you for your amazing feedback! We're so glad Arcee was able to provide you with exceptional service. Our team strives to make every customer feel special and we're happy to hear we succeeded with you. Looking forward to seeing you again soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Horrible I am writing to express my disappointment with
the customer service I received during my recent service appointment. I brought my vehicle in for service and was informed that the work would take a
the customer service I received during my recent service appointment. I brought my vehicle in for service and was informed that the work would take approximately four hours to complete. The dealership arranged an Uber ride for me to return home while my vehicle was being serviced. After being home for about five hours, I received a call advising me that my vehicle was ready for pickup, although an additional part needed to be ordered and would arrive the following day. I acknowledged the update, and another Uber ride was arranged for me to return to the dealership and retrieve my vehicle. Unfortunately, the Uber driver passed my pickup location. When I contacted the driver, I was informed that the information they received indicated that the pickup location was the dealership itself rather than my home address. I immediately called the service department and explained the situation to a staff member because my service advisor was unavailable. I was told that my advisor would be notified and that another Uber ride would be arranged. I then waited approximately 45 minutes but never received confirmation of a new ride. I called the dealership again, requested to speak with my advisor, and was told he was unavailable. I then asked to speak with a manager and was informed that the manager had already left for the day and that there was no one available to assist me. After waiting more than an hour, my service advisor finally returned my call. I explained that I had been waiting outside for approximately 45 minutes for a replace
More
by Ternitapatterson
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jun 28, 2026 -
Nissan of Torrance responded
Hello, we apologize for the inconvenience you experienced during your recent service appointment. We take your feedback seriously and are implementing measures to ensure this does not happen again. Please know that we value your time and strive to provide top-notch customer service. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager
Communication unclear , didn't feel professional ,
overpriced , disappointed Waiting more than expected , poor communication , overpriced , lack of organization and not with the best interest of the c
overpriced , disappointed Waiting more than expected , poor communication , overpriced , lack of organization and not with the best interest of the client , only about the dealership profit
More
by Maira
Verified Customer
Verified Customer
Other Employees Tagged:
Arcee Cabacungan
Jun 27, 2026 -
Nissan of Torrance responded
Hello Maira, we apologize for any miscommunication on our end. We strive to provide the best experience possible and will work to improve in these areas. Thank you for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager
Dealer Reviews
Cars for Sale
Dealer Log In
English
