Ardallion Jordan | Page 14

Had a great experience with A. Jordan with getting a new Ram 1500 Rebel. Everything thing went smoothly and probably the fast car sale I have ever been part of. Ram 1500 Rebel. Everything thing went smoothly and probably the fast car sale I have ever been part of. More

by Racin96jason Verified Customer Verified Customer

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Unfortunately, the process didn’t go so smoothly like it started. I was able to put a deposit on a truck that I was very interested in. Went well initially & they stated up front prior to me arriving that started. I was able to put a deposit on a truck that I was very interested in. Went well initially & they stated up front prior to me arriving that windshield would be replaced. They had multiple days before I was able to get to dealership to see truck and drive it. The windshield could have been done in that time frame and the truck could have been cleaned. I arrived, truck was dirty and I did not see the mild front end damage to the truck. Paint chips and dings in light covers and on grill. Once I agreed to purchase they washed the truck, parked where I couldn’t easily see front end & off I went. I stopped for dinner and called them immediately. I went back, they said they would have management contact me about what could be done for the damage. Turns out, “no money in the budget” to fix the damage they hid by not washing the truck prior to me arriving… how convenient. I could return the truck, or keep it was their solution…. They were still responsible for windshield as that was part of the contract. I did decide to keep the truck. It was what I was looking for. They were going to send their glass guys to me to replace windshield. 6 days later I still had no appointment to address my windshield, actually their guys dropped me because I was 4 hrs away… I would call and they would say, “oh this is not right, I will get with my manager and attend to this right away”. 4-6 hours later I would be calling back wondering where the situation stood. I finally decided to arrange the windshield replacement myself, it could not be that difficult. I found a place in 10 min to replace my windshield for next day service. Jerry Ulm said, “sure, pay for it and we will cut you a check.” I declined and said they could pay over the phone, they said, “what’s the difference?” The difference is, after 6 days of no action and no money left in a budget to fix damage the intentionally hid, I lost all TRUST. Did not feel that a single penny more should leave my hands to address the incompetence that came along with the lack of customer service that was shown to me. Thank goodness I know how to get stuff done for myself. They are not in for you, just your money peeps! More

by Tanya Verified Customer Verified Customer

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They want your business and work hard to ensure you are satisfied in every way. Customer service was top notch and I was happy with my deal! satisfied in every way. Customer service was top notch and I was happy with my deal! More

by JOEY.MATTHEWS Verified Customer Verified Customer

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Good experience A. Jordan was amazing and very patient with us and I got exactly what I wanted :) he even stayed late when we where finishing our financing. Enjoy your vkay!!!!! with us and I got exactly what I wanted :) he even stayed late when we where finishing our financing. Enjoy your vkay!!!!! More

by Sara_ash0203 Verified Customer Verified Customer

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Very friendly and ready to make a deal they will work with you my salesperson was very helpful and walked me through my best opinions with you my salesperson was very helpful and walked me through my best opinions More

by SEEGOBINKEN Verified Customer Verified Customer

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Purchasing from Jerry Ulm was a great experience. Their entire team was involved and made me feel like a special customer. They have earned my business moving forward. entire team was involved and made me feel like a special customer. They have earned my business moving forward. More

by jgeiger66 Verified Customer Verified Customer

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They had the most trucks available to look at to compare to other dealerships service was great. Even with the shortage of the trucks inventory right now they still out number most dealerships. They hav to other dealerships service was great. Even with the shortage of the trucks inventory right now they still out number most dealerships. They have the most inventory by far great staff More

by TUDYSANCHEZ76 Verified Customer Verified Customer

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Preston was amazing. Got me a really good deal! Can’t wait to recommend all my friends. Preston was awesome once again. He deserves a raise ! wait to recommend all my friends. Preston was awesome once again. He deserves a raise ! More

by JOEPODWIKA Verified Customer Verified Customer

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Sergio and Jordan were awesome!! I already recommended 2 other people to come down and look at new vehicles. Wish all the best with these two!! other people to come down and look at new vehicles. Wish all the best with these two!! More

by J_schrader09 Verified Customer Verified Customer

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Great selection and customer service. Greeted immediately after arriving at the dealership. Love the open concept of the new (to me) dealership. Left with the vehicle I wanted. after arriving at the dealership. Love the open concept of the new (to me) dealership. Left with the vehicle I wanted. More

by PTINNC09 Verified Customer Verified Customer

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