Arek Aneszko | Page 17

Outstanding Customer Service My parents have got cars exclusively from Arek at Jennings over the last few years and after my recent experience leasing a Jetta, I understand why. H My parents have got cars exclusively from Arek at Jennings over the last few years and after my recent experience leasing a Jetta, I understand why. His attention to detail, genial nature, and extensive knowledge make getting a car a real breeze. I am one of those people who wants a manual transmission - not an easy find these days - and is a big reason why I shop VW. We were able to be in touch with Arek for weeks via email, making sure we found the exact car I wanted and having it at the dealership when it needed to be. Other than making all the paperwork an absolute breeze, he made sure to actually sit in the car with me for half an hour before leaving, so I could understand all of the features packed into that little car. Such genuine and personalized customer service like this is hard to come by. I'm truly grateful for everything Jennings and Arek were able to pull off for me. More

Report | Print

Great Experience I shopped around for about a month for my new vehicle and my search included 5 different makes (Honda, Mazda, VW, BMW, and Mini) and visits to 7 diffe I shopped around for about a month for my new vehicle and my search included 5 different makes (Honda, Mazda, VW, BMW, and Mini) and visits to 7 different dealerships. Ultimately, I decided on my first VW, a 2016 Golf GTI S, due to its combination of performance, design, utility, and efficiency. Although I initially shopped for a used vehicle, the end of the year deals were awesome on a new model, so I contacted 4 different VW dealerships within a 30 mile radius. Out of all of the dealerships, Jennings' Internet manager, Keith Burns, provided the most refreshing response. He provided a direct, "out the door" price with no hidden costs or tricks...the first dealership to actually give me a price like that over the internet. In fact, some dealerships wouldn't even quote me a price after a visit and a test drive, without starting the financing process, which made no sense to me. I decided to give Jennings VW a visit and was greeted by Keith and he introduced me to Arek Aneszko. Now, I'm not sure if everyone at Jennings is like Arek, but he was really the friendliest guy one could meet. In addition, he was very knowledgeable and seemed to be a VW lover at heart (having owned a Jetta Sportswagon and a Passat W8 before). If he didn't know something, he didn't try to come up with a made up answer, rather he would research the issue and give me the correct information. With the day going so smoothly, I decided on my purchase and Paula entered the scene. She is the finance manager, but none like I've met with my previous 6+ car purchases. I felt like she and I were just hanging out at some gathering and shooting the breeze talking about everything from finances to Chicago potholes. She was honest about the financing and worked on my behalf to get me the best rate possible, since I was taking cash out of my trade-in...not a flinch of annoyance with multiple requests I had for her. She introduced me to multiple different warranties and protection products and was never pushy about them. I had already thought about purchasing extended warranty before and she certainly made it easy for me to choose from the different excellent choices. After my purchase, Arek contacted me a few times to follow up and also to help finish out my trade-in transaction by picking up my spare rims from the storage place. All in all, I realized that it isn't just a Keith, Arek, or a Paula thing. Rather, the open and refreshing approach is a part of Jennings' culture. Some of the various dealerships I visited and interacted with treated me the way they wanted to treat me...sometimes good, but often not...perhaps because there are many customers out there that take the "I'm always right" thing to the extreme? Well, whatever the difference might be, for anyone looking for a vehicle, I think a visit to Jennings is an essential part of the search and should be part of one's "to do" checklist. More

Report | Print

Great product specialist and business manager. I had purchased my last car from Jennings VW working with Arek Aneszko. Arek had answered all my questions before I purchased the last car, now it wa I had purchased my last car from Jennings VW working with Arek Aneszko. Arek had answered all my questions before I purchased the last car, now it was time to trade this car in for a new one. Once again I was elated that Arek Aneszko was still working and once again answered all my questions regarding the new car (2016 Golf SportWagen) I wanted to purchase. Arek then took me to his office to go over the discounts, resale value of my old car, and paperwork. Once completed Arek took me to see Mike Fezatte about financing, rebates, offers, extended warranties, and payment options. Mike was very businesses like, but not only to the point, but made the experience much more relaxing, not stressed, and/or pushed. Even thought I came near business closing time, both Arek and Mike waited patiently for me to make my decisions and closing out the deal. I did return the next following business day to get more information from Arek and Mike. More

Report | Print

Helpful sales and leasing staff Thank you to Arek Aneszko, Ken Lyon and Mike Fezatte at Jennings Volkswagen. Aarek did a great job describing the features of my Jetta. This was my Thank you to Arek Aneszko, Ken Lyon and Mike Fezatte at Jennings Volkswagen. Aarek did a great job describing the features of my Jetta. This was my first time leasing a car. Ken Lyon and Mike Fezatte patiently answered all my questions and explained the lease terms. Overall great experience. More

Report | Print

Wonderful Experience! I leased a Tiquan from Jennings this week. I had Arek Aneszo as my sales person. What a wonderful experience! He worked with me to get the model, colo I leased a Tiquan from Jennings this week. I had Arek Aneszo as my sales person. What a wonderful experience! He worked with me to get the model, color combo and most important the price. We were working with a tight budget and he was able to meet our needs. He did an awesome job! Then Paula, the Finance Manager, made sure that the numbers that Arek quoted were firm. She made the paperwork go smooth and easy. I purchased a Volkswagen from another dealer 3 years ago and had a horrible experience, so I was very nervous about what I might have to experience here. WOW what a difference! More

Report | Print

Always a pleasant experience I have leased from Jennings twice now, and would recommend anyone check them out, whether leasing or purchasing. I found them in 2012, when I needed I have leased from Jennings twice now, and would recommend anyone check them out, whether leasing or purchasing. I found them in 2012, when I needed to get a new car pretty quickly. A friend of mine loved her Tiguan, and I was curious to check them out. I live in Evanston, with several dealerships within walking distance, including a VW shop. I wasn't impressed with the local dealerships, especially VW -- they acted like they were the only show in town, like they had other things to do, and like by business didn't matter to them. I was turned off and went home to check reviews on dealerships in the area. Jennings consistently had high reviews, so I rented a car to go check them out. I had a great experience with them, from sales to leasing. I got low pressure but attentive service from everyone. I chose to stick with service at Jennings as well, rather than deal with the local shop, and it's been great. My first lease with them was ending in September 2016, and I recently leased a second car from them -- an updated Tiguan. Again, the process was painless with these folks. I like to be thorough when I buy or lease a car, so did due diligence with other dealers, other brands, to compare and make sure I wasn't leaving a better deal elsewhere. I checked comparable Subaru and Honda models, and came back to Jennings. I got a really good deal that I'm happy with. I worked with Arek Aneszko on looking at / testing cars, and Paula Ciolino on the leasing. Both were helpful and professional. And again, no pressure. This is how I like to take care of my car needs. More

Report | Print

Excellent all around from price negotiation to delivery. I found Jennings through TrueCar as they quoted by far the best price.. My main contact was Keith Burns. They did not have the exact car I was lookin I found Jennings through TrueCar as they quoted by far the best price.. My main contact was Keith Burns. They did not have the exact car I was looking for in stock but Keith said he could find it and indeed he did very quickly. I was able to negotiate and arrange everything via email and a few phone calls with Keith. No games, no haggling, no high pressure sales tactics. I did not even have to give the customary $500 deposit. It was like shaking hands over the phone. We agreed that we'd pick up the car on a certain day at a certain time and that process was also very smooth and professional working with Arek Aneszko and Paula Ciolino. The car was for my son and Arek sat down with him and explained and helped him configure every setting, including Apple Play, You could tell that not only did he know everything about the car, he was genuinely excited about it and eager to share his knowledge with the customers. Probably the best car dealer experience I've had so far. More

Report | Print

A Team Approach - Bringing Together Expertise This is our seventh VW from Jennings. We cannot say enough good words about the process of buying a car from this locally-owned business. We are mos This is our seventh VW from Jennings. We cannot say enough good words about the process of buying a car from this locally-owned business. We are most satisfied with the team approach of Jennings. Everyone has their specialty, either in the features of the cars and ownership of the relationship (Arek), or the financing and leasing (Mike), or the service expectations (John McGowan), or the business transaction (Paula) or the management of the team and process (Ken). We feel family to them and they feel like family to us. Thank you for another truly wonderful experience! Sharon and Kevin More

Report | Print

Professional & Fair My sales rep was also Arek (pronounced Erik) Aneszko. He was just about as perfect as you can get. Well versed, bright, and competent as one would wis My sales rep was also Arek (pronounced Erik) Aneszko. He was just about as perfect as you can get. Well versed, bright, and competent as one would wish. From start to finish he made this a pleasant experience. The Finance Mgr's and the General Mgr were also excellent. The people at Jennings have this down to a science and I could not have been more pleased with their performance. I would not hesitate to recommend them to anyone who is considering a VW. More

Report | Print

bought our car from Arek Aneszko, knowledgeable Excellent sales person, he had patience, answered all of our questions as we kept fine tuning what we were looking for, great pricing, did not pressur Excellent sales person, he had patience, answered all of our questions as we kept fine tuning what we were looking for, great pricing, did not pressure us AT ALL! I would buy from him and Jennings again, without hesitation. More

Report | Print