Ari Flores | Page 6

I was disappointed when my service man shrugged his shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my hood. He said I should not file a claim.Because it was 99.9 % not going to get covered. I will never use your services again. I will never buy a Hyundai again because of my experience at this location. This is far from the first time i've had bad service here. I receive a notice in the mail that my paint may be covered by a new warranty i make an appointment the same week and I find out it's 6 months beyond. It's obvious, it's hyundais responsibility. What a frustrating experience, I actually thought you were going to do the right thing. I can't even believe you're asking my opinion. Look at the reviews about the paint. This is, after I had a failing engine and got stranded on the interstate. Another hyundai issue that was made my responsibility. Just wait until you break down.Don't do the right thing and have a recall?!?! I'm sure this we'll go nowhere and then I will be considered at disgruntled person, but whatever. I just want my hood to be painted by hyundai and have them pay for it because it is NOT because I have two hundred thousand miles on my car. I'm sure that will never happen. Thanks for reading. One more thing, I was one of the first appointments, I wanted to go sit down and he asked me to stay standing there while he figured out what he was trying to do. I eventually told him I was going to sit down, and to please come and get me for my signature. Ridiculous! More

by Sam Verified Customer Verified Customer

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Lengthy waiting. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. More

by RADCAD86 Verified Customer Verified Customer

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I want to recommend Ari in the service department at this Hyundai dealership - he kept me in the loop with every detail while my Tucson was in for service Hyundai dealership - he kept me in the loop with every detail while my Tucson was in for service More

by ramgator Verified Customer Verified Customer

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Ari Flores was incredibly friendly, clear, and helpful throughout my entire Hyundai service experience. From the moment I arrived, Ari made me feel welcomed and took the time to explain everything in a wa throughout my entire Hyundai service experience. From the moment I arrived, Ari made me feel welcomed and took the time to explain everything in a way that was easy to understand. He answered all my questions patiently and made sure I felt confident about the repair process. It’s rare to find someone so approachable and professional . Ari truly made the experience stress-free and pleasant. I’m grateful for his outstanding service and would absolutely recommend working with him. More

by Charles Hilliard Verified Customer Verified Customer

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Ari was wonderful to work with! He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure More

by nroberts0622 Verified Customer Verified Customer

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Reliable, prompt, communicative. Didn't oversell me Love the fact that they came to my house for servicing. Didn't oversell me Love the fact that they came to my house for servicing. More

by jennalderman45 Verified Customer Verified Customer

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Ari Flores was the best! !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one More

by youngeunkiim Verified Customer Verified Customer

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I recently moved to Gainesville and had a Hyundai Sonata that was inoperable with a flashing engine light, I made arrangements to have my car transported to Parks Hyundai and was assigned Ari as my Service that was inoperable with a flashing engine light, I made arrangements to have my car transported to Parks Hyundai and was assigned Ari as my Service Tech. Ari went above and beyond as far as providing clear communication and gave me a detailed explanation of the many issues with my vehicle. My car was serviced in a timely manner by Parks Hyundai, and I will continue to bring my vehicle to Ari in the future for regular maintenance. Thank you! More

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List items as red for immediate repair then discover many were unnecessary. No longer trustworthy were unnecessary. No longer trustworthy More

by miamiohio1000 Verified Customer Verified Customer

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Well they Don't let know in time that your part is not there let you sit for one hour and a half for nothing. there let you sit for one hour and a half for nothing. More

by sylmiddleton7890 Verified Customer Verified Customer

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