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Aric Kasberbaur
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36 Reviews
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36 Reviews of Aric Kasberbaur
June 11, 2018
Saturday morning at Molle An unexpectedly pleasant experience for a dealership service center. The set-up went well; I called on Tuesday and was scheduled for an oil change an An unexpectedly pleasant experience for a dealership service center. The set-up went well; I called on Tuesday and was scheduled for an oil change and tire rotation on Saturday at exactly the time I wanted, 10:00 AM. I arrived at the dealership at 9:55 AM and was greeted almost immediately. Though i was told thst there were 3 customers in front of me I was checked in at 10:04 AM; reasonably prompt. The service writer evaluated my mileage from my last visit and suggested that I didn't really need the tire rotation and could save a few $$s by holding off. He said that my car should be done in a hour to an hour and 15 minutes. Surprise, surprise, the care was done in 45 minutes with no upcharges. More
by WDAY1
Verified CustomerOther Employees Tagged: Ray Brentlinger
Helpful 
May 10, 2018
My wife's best friends. My wife's Scion has returned to Molle for every suggested service. We purchased the vehicle at Molle and financed it there also. We paid off the loan My wife's Scion has returned to Molle for every suggested service. We purchased the vehicle at Molle and financed it there also. We paid off the loan early and Molle has kept it in wonderful condition. More
by CONRADBETSY
Other Employees Tagged: Jorge Batz, Jordan Darby, Angela Gillihan, Bryce Warner
May 03, 2018
World Class Service!!!!!! Superb service and everything is always so smooth. Must be the leadership. Jordan always looks out for our best interests. This is the place to bring Superb service and everything is always so smooth. Must be the leadership. Jordan always looks out for our best interests. This is the place to bring your Toyota or Scion. More
by SKELFORD
Other Employees Tagged: Justin Ayers, Randy Stendebach, Sean Gavin , Jeramie Albin, Jordan Darby, Angela Gillihan
April 21, 2018
Friendly, courteous and efficient From my initial driving into the wrong place and being redirected with humor and kindness to the completion of the estimate on the damage to my bumper From my initial driving into the wrong place and being redirected with humor and kindness to the completion of the estimate on the damage to my bumper to the pick up of my in tact again car, everyone was helpful, friendly and easy to deal with. Thanks for making a stressful event that much easier More
by BOBBIEMARTIN1111
Other Employees Tagged: Jorge Batz, Dana Davis
April 18, 2018
Review Had a great experience would recommend Molle Toyota to my family and friends. Service center as always was fast and courteous. Thank you for the Had a great experience would recommend Molle Toyota to my family and friends. Service center as always was fast and courteous. Thank you for the More
by LORI.CLARKSON
July 28, 2017
Final Review Took my vehicle in to Molle Toyota Service center on July 26, 2017 for an issue with coolant leaking from the thermostat housing or water pump area. N Took my vehicle in to Molle Toyota Service center on July 26, 2017 for an issue with coolant leaking from the thermostat housing or water pump area. Note, in March of 2015 I had my water pump already replaced by Molle Toyota. I initially worked with my service advisor named Tim Sutherland when dropping off my vehicle on 07-26-17. The next day I was contacted by another service advisor Aric Kasberbaur. Aric advised that a service tech (name unknown) identified my problem as a warped water pump. I advised Aric of when the last time my water pump was replaced and he checked the computer system and verified the service. Upon discussing this issue, Aric agreed that Toyota should cover the pump under warranty but would advise me the next day on the outcome after speaking with his managment team. This morning, 07-28-17, Aric contacted me first thing in the morning and advised my work will be covered under warranty. I was extremely pleased with the prompt communication, customer service and professionalism of Aric, Tim and the Molle Toyota staff. I also appreciate Molle Toyota for standing behind their warranty. At this time I rate this experience and interaction 5 stars! I recommend using Molle Toyota for your Toyota and Scion needs. More
by Tonyh8su
Other Employees Tagged: Tim Sutherland, Eric (unknown last name, could be Aric Kasberbaur?)
