Ariel Albores
Ariel Albores at Ken Ganley Ford Parma

Ariel Albores

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
5.0
17 Reviews

Dealership Experience

3 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

17 Reviews

Write a Review

17 Reviews of Ariel Albores

September 16, 2025

Dealership Rating
Employee Rating

Each time I've gone there and dropped off my vehicle 1-1/2 hrs early or 15 min before my scheduled service it always takes about 2-1/2 hrs for just a oil change. More

by MDTHEUS0526
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 16, 2025

Dealership Rating
Employee Rating

Clean shop everyone nice. Guy on the end with the hat does a great job cleaning the glass More

by Dmoga4596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2025

Dealership Rating
Employee Rating

Got my vehicle in and out in less than one hour Ariel was very friendly More

by sbc30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2025

Dealership Rating
Employee Rating

He was awesome, broke everything down for me with my warranty, great conversation and great service! Thank you! More

by CGTURNER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

September 11, 2025

Dealership Rating
Employee Rating

Technicians and associates were very courthouse and helpful. They explained everything out and answered all wuestions promptly More

by HUNT6D612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney

Sep 12, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 09, 2025

Dealership Rating
Employee Rating

It takes care about my car they replace the engine in couple weeks and it’s working fine now More

by thaher1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 07, 2025

Dealership Rating
Employee Rating

We switched from Brunswick to your facility. We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best More

by janine hansen 49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2025

Dealership Rating
Employee Rating

Had a tire on my Mustang GT that was punctured by a screw. Decided to get four new tires instead of plugging it. Ariel Albores did a great job fitting me into their busy schedule today & taking good ca More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

Dealership Rating
Employee Rating

Brought my car in to get fixed and the same problem still exists. Brought my car back in for an appointment and it didn't even get looked at. I won't be bringing my car back here More

by Jc.collins84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2025

Ken Ganley Ford Parma responded

JC, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2025

Dealership Rating
Employee Rating

Customer service was great. Displeased that I called a week in advance for an oil change and my appointment wasn’t in the system. More

by amd4232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

1

Dealership Inventory (298 Vehicles)

used 2022 Kia Sportage car, priced at $23,594
2022 Kia Sportage
used
Black Cherry exterior
Automatic
All-wheel Drive
new 2025 Ford Ranger car, priced at $42,850
2025 Ford Ranger
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2019 Ford Explorer car, priced at $20,992
2019 Ford Explorer
used
MAGNETIC METALLIC exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $43,805
2025 Ford Ranger
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $52,030
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2025 Ford F-150 Lightning car, priced at $88,985
2025 Ford F-150 Lightning
new
Space White Metallic exterior
Automatic
All-wheel Drive